Rated 2.9 out of 5 by 64
Rated 1.0 out of 5.0 by dan no
I bought four of these a coupleyrs ago and none work now
November 16, 2015
Rated 1.0 out of 5.0 by radkng Failed after 1 year, Rapid flashing
Worked for a while, now just flashes rapidly like a strobe light. Changed settings, changed bulb same condition. For almost $50 you would think it should last longer. The old motion lights on my house were 20 years old. Still worked just were looking tarnished. This was mounted out of the weather and still didn't last.
November 3, 2015
Rated 1.0 out of 5.0 by tgtech Good Looks, but seems to fail within a year or so ...
Like many others, these lights worked well for several months, then failed ... they either are stuck ON and won't respond to motion, or they stay OFF and don't turn on. Followed the manufacturer's recommendation on resetting many times to no avail, as well as changing the switch settings to many different combinations. The short warranty doesn't cover replacement after 90 days, so I am out almost $100 for two. I won't be buying this brand again.
November 18, 2013
Rated 1.0 out of 5.0 by tom Lousy
Very bad quality, takes talent to build something so bad. One failed almost exactly one year from purchase. Two replacements failed within one week. Now the other original one failed.
These are solid state devices and source must be so bad that they fail this soon.
Do not buy this product.
August 12, 2015
Rated 4.0 out of 5.0 by jAC Sound quality.
They don't mention the light illuminates dim continuously at night but comes on bright when motion activated.
October 20, 2015
Rated 1.0 out of 5.0 by Chuck Poor Quality
I bought the Alexandria 180A motion sensing light about a year ago for my front porch. It quit working after 6 months. I'm not sure if it was due to the midwest winters or just an inferior quality but It didn't last like I hoped it would.
April 29, 2015
Rated 3.0 out of 5.0 by serious Looks great, won't last
These lights look great and work great...for awhile. Our favorite light, we've bought about twenty by now. After year or so the control module fails and is not repairable nor replaceable, so enjoy it for a little while, then plan to replace the entire fixture. What a waste. The control module should be available as a repair part. Typical of many items today though.
September 15, 2015
Rated 1.0 out of 5.0 by Brian1 Great look, quality, great when working but flawed
Here is what I sent to Heath Zenith who manufactures the HB-4192 sold by Home Depot under Hampton Bay:
I am writing to let you know of a flaw in the sensor, electronics design or "oversensitivity of the daylight sensor" of your motion sensing wall laterns sold as Hampton Bay at Home Depot. I am not sure whether or not it is the sensors or electronics in just some or all but I have experienced the same problem with 6 ranging from CK18, CK36 and CK40 (which I assume is a revision or production code).
About 4 months ago I purchased a pair of HB-4192 (black) from Home Depot for our California home, which were CK18's. They worked "flawless" for about 4 months, never had any problem.
Suddenly just recently one of the HB-4192's stopped coming on at night when there is motion although it continues to work fine in test mode. I tried resetting the light etc. to no avail, same thing.
I purchased a replacement, same thing, tried several more same thing. This issue drove me crazy because we had absolutely no issues for the last 4 months, now on just one side none of these would work.
Finally I figured out, a very dim and not even very close street light was casting the slightest reflection on the wall underneath triggering the daylight sensor and only after it became cold started to trigger it. This is an extremely slight reflection and I'd be happy to send a picture if you'd like to see it to show you how dim it was.
The thing I couldn't understand is why the original HB-4192's worked perfectly for 4 months but just decided to stop. The only thing I can think of is that the cold weather somehow caused the daylight sensor to become even more sensitive. I have also noticed that the motion sensor has become a lot more sensitive in the cold weather and is still extremely sensitive even when turned almost all the way down as well.
I ended up finally having to stick a piece of black electrical tape on the half of the sensor closest to the wall which seems to have finally fixed the issue but this has been extremely frustrating because I have had to go through so many lights I have had to return to Home Depot believing they were defective when really they all worked the same and there was actually a flaw in the design. I know all about the daylight sensor but could not even fathom that would have been the problem because it is dark around the sensor!
The reason I know there is a flaw in the design is because the area is still extremely dark and is not the slightest bit lit, the street lamp isn't close, is extremely dim and it is just the slightest reflection off the wall that started to trigger the daylight sensor only after it became cold (about 36 degrees on average) causing it to no longer work at night. This has been extremely frustrating and time consuming.
I have also seen some other bad reviews about these lights. It's really a shame because this is a really nice looking light, built with very high quality otherwise and the overall design otherwise is excellent.
Over the years I have used and installed many Heath Zenith Motion Lights with daylight sensors and have never seen one become this sensitive or malfunction like this when cold. In fact our Heath Zenith Motion Sensing flood has a lot more light reflection and never triggers the daylight sensor.
The reason I am writing this is because I thought you should know and I'm sure many others have had the same problems and probably just don't bother to complain where just they buy something else.
Maybe you could simply offer some cheap sticker light filters that a customer could stick on the daylight sensor to decrease sensitivity (as a cheap fix) or offer a daylight sensor sensitivity adjustment? Either that or go to a slightly less sensitive daylight sensor?
Please understand I am NOT a first time Do It Yourselfer, I have installed at least 10 Heath Zenith Motion Sensing lights in other homes I have lived on over the years and have never seen an issue like this.
I am NOT in any need of technical support and have already finally figured out what the issue was. I just really hope you'll take this seriously and re-test this design and hopefully improve it so others don't have to go through the massive frustration your product has caused me.
January 3, 2011