Rated 4.2 out of 5 by 461
Rated 1.0 out of 5.0 by TBT "Rust Resistant"?!? ...I don't think soooo!!
I fell in love with the set when we first saw it in the store and after sitting in the rocking sling chairs,
we were "sold" and purchased the set as soon as we could.
Although I've remained pleased with the comfort of the chairs,
(especially pleasing since I have chronic pain problems with my back and legs),
we have become far less than pleased with the amount of rust that has appeared.
We've had the set less than two years and rust is severe in areas on several chairs!
Upon closer examination, slight rust can be found in almost all areas of the set- chairs & table included.
We live in Florida, not on the beach and our set has always been located on our covered lanai.
This set definitely should not be advertised as "rust-resistant".
July 19, 2016
Rated 1.0 out of 5.0 by Mike Problems with coating
Visually appealing but disappointed with quality. Cons: Out of the box, 1 arm was bent...it was apparent this was manufactured this way, not damaged in shipping. Three arm pieces came out of the box with coating issues ...had bare metal and have already started to rust. Worked through manufacturer's customer support team. While they were helpful, the replacement parts sent ALSO had coating issues. I've again asked for replacement parts (for the replacement parts).
August 16, 2016
Rated 4.0 out of 5.0 by BigRed The bottom line is we like the product, but you have to do a better job of packing it up for shipment.
I've only been able to use this set for a little while due to poor packing of the table frame which resulted in the a replacement table frame being sent to me. Unfortunately, the second table frame was also received damage.
I was very happy with the quality of this patio set. The six chairs went together easily and are very comfortable. Before realizing that the first table frame was damaged, I assemble the complete table. I encountered some difficulty attaching the legs as you have to apply some pressure on then when attaching the leg support brace. It definitely is a two man job.
June 28, 2016
Rated 4.0 out of 5.0 by HBSMAN93 Great Set !!!!!
Bought this set a week ago and am extremely happy with it. Easy to assemble everything fit perfectly !!!! All my friends like it and say a great buy !!!!
May 31, 2016
Rated 1.0 out of 5.0 by sharonanne It Rusts terribly!!
I would not recommend it if you live by the ocean or in a highly humidity area. I live in Hawaii and the whole set turned to rust in less than one year.
June 16, 2016
Rated 2.0 out of 5.0 by Olivia Assembly is a nightmare with a hex wrench
I have arthritis in my hands. If I'd known the bolts were put in place with a hex wrench I wouldn't have bought it. The first chair took 45 minutes to put together. The first bolt stripped out and then I couldn't remove it. I may go out and buy standard bolts and put the rest together with my power screwdriver. The holes aren't evenly drilled, making use of the cheap hex wrenches even harder. I will probably hate this set once I get it put together, but I got it in the store for $299 and hate to take it back after putting 2 chairs together. Please consider your customers'd different abilities when designing furniture for home assembly.
July 23, 2016
Rated 5.0 out of 5.0 by GEmory Love this set. Don't understand low reviews.
We bought this set for our son's 30th birthday for his new home. Today, my husband and I assembled it while our son was at work. We were very impressed with how easy it was to assemble. We have put together a lot of furniture and shelves in our lives, and this has to be one of the easiest things we have ever assembled. The screws and washers were nicely packaged and marked. The tools are included. The quality of the components was better than expected for the price. We had no problem whatsoever putting the screws in. Some reviewers said they had problems getting all the screws in all the way. I can't see how that could happen unless they cross-threaded the screws or didn't make sure the holes were aligned. It really could not have been easier to assemble. Once assembled, the set looked fantastic. We had ZERO trouble with wobbling. This set is being used on a wooden deck with an area rug and under a canopy, so we hope to avoid any potential problems due to the elements. We don't know how long this set will hold up, but it appears sturdy enough with no manufacturing defects, so we anticipate many years of use. We ate our first meal on it today and it was perfect - and comfortable!! Hats off to Hampton Bay for making such an affordable and attractive patio set! Our son loves it! We highly recommend this set!
April 23, 2016
Rated 1.0 out of 5.0 by RM Damaged and customer service is no help
We saw this table and chairs in the store and loved it. Unfortunatly, when it FINALLY arrived the bar that connects to all the legs was bent up, and the table top frame is bent (so the tiles pop up and won't lay flat). I called the number provided and was told to send pictures of the damage and the receipt and they will send parts in 2 weeks. I explained to her that we just moved and couldn't find the receipt. Even though she was able to bring it up on her computer, she said she needs the receipt to send the parts. I guess we threw away $400 for a piece of junk. Home Depot lost our future business on this one.
July 19, 2016