Rated 3.8 out of 5 by 19
Rated 2.0 out of 5.0 by LVJack2012 Great looking but...
This set is great looking and the seats are comfortable, however the cushions are a bit more firm than I like. The BIG con is the extreme difficulty I had in assembling the chairs. The holes on each and every chairback did not align with the side pieces that they are to be attached to. Each chair took an extreme amount of "cojoling" to force it to fit. Each takes four screws and I had to leave out the fourth one on two of the chair backs. It took me from 10:00 AM until 5:00 PM to fully assemble it! I am enjoying it now, but a continuing nuisance is that every time you get up from one of the chairs, the back cushion falls onto the bottom cushion.
October 8, 2013
Rated 1.0 out of 5.0 by slrprncss88 Glass shattered!
I had this table for 3 months and 20 days. The wind picked up one day and the glass shattered. Customer service asked me if there was an umbrella in the table and continued to say if the glass broke because of wind then the umbrella is why the table shattered and that I should just buy a new table! So apparently this has happened before.
Other than the glass shattering the table was fine. Didn't look high end but wasn't exactly cheap looking either. I wouldn't buy it again and I would not buy from Hampton Bay again especialy because of their resolution process. No help at all.
September 30, 2013
Rated 5.0 out of 5.0 by Cook Solid and sturdy
This set was packaged really well. It's heavy and looks good. The chairs went together easily (power tools make it much faster). Good instructions and all small pieces packaged and clearly marked. The table was a challenge because the holes didn't line up. A bit of re-drilling and it fit. The umbrella hole barely allows the pole of an 11' umbrella through so the plastic hole guard that comes with the table can't be used. Cushions are comfortable although I'm not sure how many seasons they will see. It's the perfect set for my patio.
August 22, 2013
Rated 3.0 out of 5.0 by Cindi decent for the price
many parts did not line up well so it was difficult to put together The color is not very pretty, but I primarily bought it for the price
June 10, 2014
Rated 5.0 out of 5.0 by MrsSuzyQ AGAIN LOVE IT!
I did a lot of research before ordering this product. So I appreciate all reviews! Most reviews of this product are right on spot. It is true that it takes longer than said in the ad to assemble this outdoor furniture. The best suggestion in assembling is to use a power drill. Makes it easier and a bit faster. Very comfortable and the pictures are true to form. Very sturdy construction, which was a surprise. So far so good and loving it!
July 30, 2013
Rated 5.0 out of 5.0 by Apatel Good Purchase for great prices
There were 2 chairs damaged but home depot was very quick to send the replacement.
July 8, 2014
Rated 5.0 out of 5.0 by readyforsummmer2 Comfortable, great looking set. Ready for summer!
Great online experience. Usually I want to see and feel whether a product will work for me. Very happy with the purchase. Easy to assemble. This set was very well packaged to avoid damage when shipped.
May 6, 2014
Rated 5.0 out of 5.0 by DelB Outstanding Customer Service.
Very Good welded
as well as Utilization.
After missing some hardware, Home Depot is in process of providing us promptly.
June 3, 2014