Rated 3.0 out of 5 by 21
Rated 1.0 out of 5.0 by MER Lipstick on a Pig - Pretty, but lack of quality in piece manufacturing
For the money (on sale); ah, such a great buy and how could we go wrong? But the truth was fleshed out when we discovered the lack of quality control in manufacturing does not allow the consumer to assemble with any ease. It made me wish I would have spent more on something different somewhere else. No wonder it was so cheap. We now have low expectations for this product. And if we keep it, feel this was not made for longevity. Like a string of Christmas lights - one season - out the next year.
We hated the furniture once we got it somewhat assembled. Not because it does not look good - same as the pix's online - but because the process to assemble was horrible. The labor involved in this was a two night affair involving a lot of physical exertion and sweating - and we are not wimps.
Very few of the holes matched up with the screw area, therefore, we spent hours trying to 'make it' fit. Some of the screws had to be angled to reach the hole. Several others never matched up. We are going to the local store tomorrow to see what they can do before we send it all back. If you cant sit on it because its missing screws, then pretty doesn't mean a thing. The settee ending up with one leg shorter than the other three which is not able to be corrected. One of the chair backs did not have enough spread to fit the seat to be assembled to the frame. The cushions are fine, but a little 'shiny' and a bit flimsy so don't expect Sumbrella.
The seat area itself is not solid but plastic straps. Keep that in mind if you have any 'large' members in your family as there is no way to tighten this back up. As another reviewer said, it will stretch.
Home Depot - where is your QC on what you are offering to the faithful customers?? I am sure what the vendor showed you were perfect and easy, but order a few at random and see what you get. Or did we get the lemon????
July 9, 2015
Rated 2.0 out of 5.0 by RichieC satisfactory
easier to attach the back panel to the seat panel first for the loveseat and the two chairs. Very difficult to follow the directions given. An angled thread also made it difficult to attach the left & right hand rails. One of the glass pieces for the coffee table had several flaws (surface scratches of 10" and some smaller ones, flaws under glass in two places). Once again Home Depot was very cooperative in attempting to make things right. My question is with the Hampton Bay Quality Control. Where are they?
The 4 pieces look good, but the angled threads for some screws/bolts really compromises (stresses) the strength of of each of the chairs and loveseat.
July 8, 2015
Rated 5.0 out of 5.0 by Depotmom Hampton Bay Eastham 4-Piece Patio Deep Seating Set
This set is so beautiful that I purchased two of them! My thirty year old "Daughter" put both sets together in one afternoon! Absolutely Love It!
August 25, 2015
Rated 4.0 out of 5.0 by Amberless Nice looking set
This is a really nice patio set. It looks nice and is pretty comfortable. It does take two people to put it together. Not all the drilled holes line up without having a second person bend it while you put in the bolt. The left side of the love seat could use another seat strap on the bottom. The cushion tends to fall into the gap a little. It's not enough of a nuisance to not buy this set though. We are going to add another strap ourselves.
August 9, 2015
Rated 3.0 out of 5.0 by GM63 Nice Patio set .. but you need patience putting it together
The set looks very nice when finally assembled. Putting it together is another story. Screws are all put in with an allen wrench, holes did not always line up, so you will need 2 people to put it together. One hole was totally filled in with solder which had to be drilled.
August 1, 2015
Rated 3.0 out of 5.0 by nickname Average
This was an inexpensive set of deck furniture. It was not easy, but not too difficult, to set up and I think the quality of the plastic straps under the cushion is low. I have a feeling in a year or two I will have to replace them as the plastic straps where you put the cushions will have deformed to the point of being not being usable. So if you bigger then you should not get this set. It is comfortable and looks nice on our deck but I fear I will be shopping again in a couple years.
July 8, 2015
Rated 1.0 out of 5.0 by Jules Would not recommend
Very difficult to assemble. Had to take it to a local Home Depot to have them assemble. Pieces were not made well so they did not fit properly. Also seat straps on the loveseat are loose so you drop low in the seat.
Would not recommend this set.
July 21, 2015
Rated 5.0 out of 5.0 by Nancy Eastham 4-Piece Patio Deep Seating Set
Very nice patio set. Easy to assemble. Very comfortable.
July 21, 2015