Rated 4.1 out of 5 by 152
Rated 5.0 out of 5.0 by buffy8832 Very Nice for the price!
Free shipping a plus!
Packed very well, no damage. Included are little tools for assembly I was grateful because I don't own a tool box. Assembly took me about two hours to get all pieces together because of the tools.. But trust me if you have your own tool set assembly would probably take less than an hour. The table and chairs are very sturdy. My only Con would be that two chairs on each side of the table is a tight fit! So I decided to move two chairs to another deck with a small table. I still need to order cushion covers and umbrella to finalize the set.
Overall very happy so far!
March 24, 2015
Rated 5.0 out of 5.0 by Teresa Great patio set!
This price is fantastic for a 7 piece patio set. I was skeptical that it would be cheap or not look as pictured. To my pleasant surprise the set looks exactly like the picture and is really good quality. There were no problems with shipping. My husband had it put together within an hour. He said it was fairly easy. The set looks great! Seats are wide. Table is average height. The swivel/rock chairs are great. I am still waiting for the chair covers because they were on back order, but this isn't a problem. Highly recommend! My family will get years of use out of this set.
May 20, 2014
Rated 4.0 out of 5.0 by RobH Nice dining set
So far so good, just recently put this table out, so not much of a chance to use it. But it seems sturdy and was easy to assemble.
April 21, 2015
Rated 1.0 out of 5.0 by JTC75 Low quality. Not worth the hassle.
Where do I begin. Shipping was a fiasco due to very limited contact or information. All tracking numbers provided would simply take you to the Home Depot home page. Cushion covers shipped separately in 3 different packages...of course one of those packages was delayed or misdirected via UPS which made the dining set incomplete. The dining set was very well packaged for delivery with no damage what so ever. The set was packed so well that it actually took more time to unbox than to assemble. Next...Less than 4 weeks from purchase the dining set was $50 less than price paid. . 5 weeks after purchase one of the swivel chairs completely fell apart. All of the supporting welds on the base simultaneously failed. The local store was very helpful replacing the chair and also managed to give credit for the price difference. Less than one week after the first chair incident another broke a weld on the seating supports. On this one you could clearly see rust around the weld. Because this was an online order I couldn't simply be reimbursed for my purchase. In the past 6 weeks I have made some fairly major purchases via Home Depot online and nearly all of them have been a major disappointment. I've been patient and the local store has been great but I'm close to my breaking point.
May 18, 2015
Rated 5.0 out of 5.0 by HappyCustomer Excellent purchase...So far!
Just purchased this entire set along with the chaise lounges and the side table. (August 2015) Is a very good value for what we paid. Putting the set together was very easy and we had no problems at all. Everything fit as it was designed. (We purchased a total of eleven pieces) The set looks great and so far have not had any issues. The table is adjustable so if the surface that it is located on is not flat, you can twist the adjustment screws to make it level. We did not buy the cushion covers that came with the set as we did not care of any of the colors. However, we went to a local crafts store and purchased the appropriate outside fabric and sewed them ourselves. That took us six hours to do twelve cushions.
August 11, 2015
Rated 1.0 out of 5.0 by UnhappyCustomer Don't waste your money
We bought this 7 pc dining set along with barstools, chaise longers, and end tables in 2013. The entire set is rusted to the point of replacement at this point. The set is defective due to the fact that it holds water. We have had to sand armrests and spray paint them because the finish is bubbling up and rusting. Also, after talking with the manufacturer, rust is not covered. It is a shame to spend a large sum of money on patio furniture that you will have to replace in 2 years.....
April 30, 2015
Rated 5.0 out of 5.0 by superjess32 Great Patio set!
We are so in love with our new outdoor space thanks to this set. Takes a bit of time to put together, but it is well worth it. Way more affordable than other comparably sized sets and seems very durable and comfortable. Chairs are nice and wide too. Very comfortable. Definitely though you need to buy the cushion covers that come separately. The "Bare" cushion is not ok looking. With the covers though it looks very nice. Great buy!
October 1, 2013
Rated 1.0 out of 5.0 by PackerFan Believe the reviews
I just recently redid my deck and was looking for a patio set that was all metal, larger and wouldn't cost a ton of money. I read all of the reviews on the Fall River seven piece set, but figured how bad could the shipping actually be? Turns out really bad. I ordered the set on 6/17/15. Received it on 6/26/15, which I thought was decent shipping time. I opened the box to find three of the chair legs were bent, the connector ring for the table had a large dent in it and one of the swivel chairs did not have holes drilled that matched up with the arm rests. I called the Hampton Bay customer service and they were very nice, I sent them pictures of everything and they processed it right away. That's when the troubles started. They sent me the wrong number of replacement chairs for the bent legs, never included the connector ring or the swivel chair in that package. I ended up calling customer service again, they were able to get the swivel chair replacement sent out, but no connector ring. Another phone call for the connector ring and they sent me a table leg instead. It's now been over a month since I ordered the set and I still don't have all of the right parts, or have it set up. I'm too far in now to return it, but trust the reviews! Don't order this set.
July 24, 2015