Rated 4.2 out of 5Â by 18
Rated 1 out of 5Â by review4u Very soft laminate, manufacturer doesn't stand behind product
We were very excited to get our High Gloss Pacific Cherry by Hampton Bay/Home Legends flooring.The excitement soon turned to disappointment in the flooring. We purchased laminate because of the supposedly durability. I would classify Hampton Bay/Home Legends flooring as very soft. After only three months we have 38 little dings throughout the house. Home legends sent one of "their" inspectors out to inspect the flooring. Claim came back denied. Wished I would have read some previous reviews that warned that Home Legends will not stand behind their product. We purchased a cheaper laminate flooring from Home Depot about 5 years ago for the downstairs den and it still looks great, no dings or anything. The cheaper laminate is far superior to the more expensive Home Legends that we purchased. I hope this review helps someone else from making the same mistake that we made. We are saving up to replace this 3 1/2 month old flooring but we will be steering clear of Hampton Bay/Home Legends.
February 13, 2014
Rated 3 out of 5Â by Starduster Good Flooring, but...
I love the finish and look of this flooring. It was pretty easy to install, BUT... The quality control of this flooring is horrible. I had to reject more than 15% of a 1200 SF floor due to manufacturing defects. I'm hoping HD will accept a return for a replacement. Like other reviewers have said, when laying the floor, inspect every piece before you put it down. Most of my rejects were due to a heavy industrial grease smudge that appeared to be baked on. Usually, the grease was accompanied by scratches to the finish. Minor grease marks could be cleaned off with a lot of effort - scrubbing hard with a soft cloth and Varsol - then alcohol and water to remove the Varsol. Other defects included separation of the top lamination at some corners. Do not count on the advertised trim molding to actually match. It won't. It's a different finish (not as hard and is much more prone to chipping), a different substrate, and a different color. The stair nose molding is particularly troublesome because it wasn't designed for use with this floor (even though the product says so). The stair molding is designed for flooring that does not use a pre-attached foam backing, which this flooring has.
October 8, 2013
Rated 5 out of 5Â by Gorilla Beautiful Floor! BUT!!!
We had this floor installed a year ago. It is very beautiful and durable. Ended up with only a couple "wrinkled" edges but a fine job for a continuous 1200ft install. BUT..
I will agree with the one bad review posted here. This is a VERY high gloss piano finish flooring. If you have a lot of natural lighting as we do, it will show EVERY footprint, speck of dust, sand, etc. That's what you get for the beauty of it. A lot of cleaners will leave a haze on it and we are still currently trying to find one that suits the use. We even bought a Shark (junk BTW). Overall we are very happy with it. I think the horrible review must have changed from carpet and never realized how much dirt is actually brought in from outside.
November 23, 2012
Rated 4 out of 5Â by Oldman Pacific Cherry
First Time install took a little thought but other reviews help with pit falls of installing. Anchor the first row as some one said is a good idea as when you hammer in joints completed portion moves even with spacers. planning layout and cuts helps. Order had 8 sq ft. extra and I ended up with 2 complete pieces. Some pieces had damage used them in end and beginning rows. product is good and looks beautiful. Be careful as it will scratch I would buy more of it. Just follow directions.
November 18, 2011
Rated 1 out of 5Â by Indiana Would never recommend this flooring...
I would not recommend this product to anyone. We had it installed by a contractor about 2 weeks ago. It looked beautiful for the first couple of days but has started to buckle everywhere where we walk. I have contacted HD and they were very helpful getting me a phone number for Home Legend but because of the holiday, I cannot contact them yet.
December 31, 2012