Rated 4.0 out of 5 by 38
Rated 3.0 out of 5.0 by MediaRoomInstallation Having Installation Issues? Read This!
I purchased four of the 4-foot Hampton Bay track lighting kits (4-foot track with three lights), along with three 8-foot pieces of linear track and one 4-foot piece of linear track. To connect all of this, I purchased 5 straight connectors and 2 90-degree connectors. This allowed me to create a large U-shaped track in a media room.
At the end of the day, the system looks good, and eventually, I was able to get it working properly. I will also say that you get pretty good bang-for-the-buck out of this system, even considering the manufacturing flaws I'm detailing in this review. However, the build quality of the internal track components is very poor, which can make installation a real problem if you're connecting multiple pieces of track to build your system.
My brother and I are extremely "handy" - we were able to properly install and anchor all of the track in one short evening. However, we were disappointed to find that when we hit the switch to power the system for the first time, only the first leg of our U-shape lit up. No power was flowing to the bottom of the U or its second leg. Subsequent fiddling revealed that each piece of the track worked individually, and the whole second leg worked by itself, but the bottom leg of the U was a no-go, and the system wasn't working together all at the same time.
We double-checked all connections, etc... and spent almost as much time fiddling with everything as we had spent installing it to try to determine the source of the problem. It turned out that the copper conductors inside each track (2 on one side and 1 on the other) are not long enough to go all the way to each end of the track, and most of them are not centered up inside the track pieces. Additionally, the plastic sleeves in which they are housed inside each side of the track can loosen and shift once you push a connecting piece into one end or the other. This sometimes results in some of the copper conductors failing to contact with the connectors you're trying to use to build your system.
I went back to the store and bought replacement track, only to find the same design flaw. Also, if you read some of the other reviews (which I didn't before my purchase), you'll notice the same flaw being mentioned. This really should be addressed by the manufacturer - it wouldn't be hard to fix.
In any case we (finally) found a solution. We reluctantly took each problematic piece of track down and carefully centered each copper piece inside its plastic sleeve. We did this by GENTLY tapping the copper pieces into place with a small screwdriver and hammer. Then we centered each plastic sleeve inside the track and locked these in place by installing a light at each end of the track. The pressure exerted by twisting the lights into position holds the plastic sleeves in place, assuring that the copper is still centered up inside. Next, we gently installed everything again. We did still find that there is an issue getting some of the pieces to properly connect with the 90 degree connectors in particular. Solution: jiggle them. a lot. LOL...but seriously, we were able to jiggle things a bit to get them to work. We also gently tapped the connectors fully in place with a small hammer to ensure the tightest connection possible. Eventually, it worked.
Hope this helps!
June 17, 2014
Rated 1.0 out of 5.0 by Bill Not for novices
This product would appear to be a simple plug together installation. However you really need to know what you are doing especially if you are going to connect multiple sections with straight connectors or elbow connectors.
I installed 4 pieces of track, an elbow connector, a "T" connector and a straight connector. It worked fine for a while and then some of the track sections lost power. I worked on the track for several hours before I figure out the problem.
Inside the tracks, the eletrical conductors are mounted in plastic runners that SLIDE inside the steel channel. When you attemp to plug a connetor or elbow in one end, the runners and conductors slide down the channel leaving you with no connection or and intermittent connection. The only way I could get the track to work reliably was to pull the plastic runner with the conductors out the end of the metal channel. Then I properly positioned the runners and conductors on each side of the connector or elbow and then slide the metal channel into place.
I would strongly suggest that the manufacture mount the plastic runners to the metal channel so that this problem would be avoided.
December 23, 2014
Rated 3.0 out of 5.0 by rayfromrhodeisland mounting is not the best
Used this with lamps and power feed from a 3 light kit. Two issues: 1) The floating power feed is not set up to go on a box that has the screws aligned with the track direction, an adapter plate was needed to make it work. 2) the mounting is not all that sturdy. There are only 3 mounting holes in the track, and the center one fell right on the electrical box, so only two could be used the hold the track to the ceiling. The ceiling is sloped and the track tends to twist with the weight of the lights. Additional mounting screws and/or a heavier gauge track are needed. It comes with a set of 3 moly anchors and 3 toggle bolts. The moly anchors are not strong enough to support the track with lights on it. The toggle bolts will work, but lose the toggle if you have to take the track back off after putting the bolt up. I ended up using heavier screw type anchors.
January 13, 2015
Rated 4.0 out of 5.0 by ABC123 replacement track for a smaller one
Easy to assemble arrived sooner than expected at the store
April 28, 2015
Rated 3.0 out of 5.0 by Don63 Poorly designed
We spent at least two hours longer than we should have installing and troubleshooting the track. We got it all up in place and tested by putting in one of the track lights. No light. Tried a different bulb and a different light. No light. Tested all of the connections with volt meter, and everything seemed OK. Finally pulled it down from the ceiling, and noticed that when you push the power feed in to the track, the contact blade pushes the internal conducting wire instead of riding up on the wire, making a completed circuit.
After the track is installed and the feed attached, you must go to the opposite end of the track, and push the plastic that the wires are embedded in towards the power feed to complete the circuit.
January 27, 2015
Rated 5.0 out of 5.0 by scott03ultra Track Lights
The product is easy to install and comes with everything you need. The track is decent quality and the fixtures are adjustable (fixtures sold separately). It was what I expected.
February 25, 2015
Rated 5.0 out of 5.0 by Bobn Linear Track for Track Lighting
Very easy installation. Love the ability to add pretty much as many lights as I want.
November 11, 2014
Rated 5.0 out of 5.0 by ltcz Easy Install
Product was easy to install and provides quality lighting at a reasonable price
February 7, 2013