Rated 2.3 out of 5Â by 23
Rated 1 out of 5Â by Kimberly Do not buy this!!
Do not buy this! The manufacture does not know what they are doing. I ordered this on April 18th with a ship date of 5-7 business days so I was hoping to have a patio set for this summer. It is now June 17th and I still do not have it. First when I ordered this it was on backorder. Then it shipped mid-May only to have the pieces not go together. The base of the chair does not connect with the chair. So I called and they already knew about this problem however they did not have the right pieces to fix it and was not sure when the right pieces would be in. Now they are not returning my emails or calls so I have multiple pieces sitting on my patio waiting for some kind response or direction from the manufacture.
June 17, 2014
Rated 1 out of 5Â by KAPP RUN AWAY FROM THE PEMBREY DINING SET!!!
I bought the Bistro and the 7 piece dining set at the same time. Both were backordered but I felt that it was worth the wait as I loved the look and the chairs were very comfortable. Well - the bistro set came first. I left my husband at home putting it together while I did some errands; came home about 2 hours later and found him totally frustrated and beyond mad because the chair base would NOTfit on the chair seat. Like the other reviewer, we tried everything he mentioned but stopped at taking it to a machine shop to MAKE it fit - which we refuse to do. The set is going back and I will cancel the dining set as well. What an absolute piece of junk. I am so tired of purchasing products that must be assembled and there is always at least one piece that will not fit. This was a very, very bad experience. RUN AWAY FROM THIS PRODUCT!
June 14, 2014
Rated 1 out of 5Â by Geoff Don't Buy. Pieces Don't Fit.
I ignored the other reviews from people who said the pieces don't fit because I consider myself pretty handy, and I assumed they were whining. After spending 5 agonizing hours attempting to put this piece of garbage together, I finally had to return it.
As many of the other reviews have said, the poles attached to the chairs simply do not fit into the base. They are a completely different size, and the pieces won't fit together without making serious alterations with power tools that I don't have.
It also took about three weeks to finally ship it to me. Terribly frustrating experience all around.
July 6, 2014
Rated 1 out of 5Â by CAJ88 Terrible Product - Manufacturer should be ashamed
This was an absolutely disgraceful product. You had to be a power lifter to manipulate the frame to line up with the holes and once you finally got that done the directions tell you to simply slide the chair into the base. The only problem is the peg doesn't fit into the hole....who would have thought it was important for them to fit!! We called the manufacturer who played dumb and pretended that they'd never heard of this happening before. Really? Try reading Home Depot's customer reviews. Most of them are verbatim what I'm saying right now. We are returning this product and greatly discourage anyone from buying it.
Shame on us for not reading the reviews before buying this product. We've definitely learned our lesson.
October 18, 2014
Rated 2 out of 5Â by Shelagh A disaster!
After 'fighting' with 2 bolts, one per chair, that are seemingly threaded incorrectly, 7 different friends tried, without success, to insert the chair into the base. We ended up taking them to a machine shop where they had to drill out a bit of the center to get them inserted! Hours and an additional $75 later, not impressed. We will never buy from Homedepot.com again...
June 3, 2014