Rated 3.6 out of 5 by 75
Rated 4.0 out of 5.0 by Teetsie Looks great once assembled.
Got this set this weekend and assembled it. With four people it took about 2 hours, so yes it is a process. You need at least two people to be able to put the back on the chair. Everything was clearly separated and the instructions were well written. Nothing in the box was damaged. A few of the screws we noticed didn't want to start but they key here (which most people don't have the patience for) is NOT TO FORCE THE SCREW. All of the screws were able to be hand tightened all the way and then a socket set was used to do the final tightening. If a screw was difficult to start, we backed it out and wiggled and tried again until it went it smoothly (by hand so not to over power it and strip the screw). If its hard, DON'T FORCE IT or it will strip the threads off. We had just one screw where my husband forced a tough screw and stripped the threads on the inside but a longer screw with the same threading was all we needed to get it working again. My biggest complaint is that they do not give you any spare screws or washers so losing one is not an option. I am rating this based on the look and quality of the furniture, not on the assembly process. This set is as nice as the $1500-$2000 sets we've looked at in higher end stores, the savings is clearly for the assembly process. It looks way richer than it costs once assembled. Only time will tell how durable it is.
March 9, 2015
Rated 5.0 out of 5.0 by SandE Thankful for these reviews!
After reading the reviews here on the assembly headaches associated with this set, I was hesitant to purchase it. Because of you wonderful reviewers, I bought the floor sample that was already assembled AND had it delivered. It was delivered in less than 24 hours, and I got a great price because of the Memorial Day promotion. The set is sturdy, assembled well, and looks great. Thank you to all of you who saved us the trouble of having to assemble this big set. Paying it forward, I recommend purchasing an umbrella a bit larger than the 9 ft. version I bought. Thanks again for your helpful reviews!
June 7, 2015
Rated 2.0 out of 5.0 by TablelessPartier Pretty good product, neverending order fulfillment process
Overall quality of the patio set is good. My issues manifested in the quality of the pre tapped screw holes in the chairs and table. I had to chase the threads on almost all of them.
I loved the design of this set, utilizing quality tiles instead of a glass tabletop that would forever be smudged. Unfortunately, I had to wait over 3 months for my order to be completed. Although I did get a set of chairs and tiles in about 6 weeks, I had to wait another 6 weeks to get the table frame...unacceptable. The summers in upstate new york are short enough!! Shipping errors and back order issues plagued our order.
August 3, 2014
Rated 4.0 out of 5.0 by Compbob Great Vakue And Ease of Assembly
Purchased this set a few weeks ago at a local Home Depot store. The chairs are comfortable and the set blended well with our patio. Read the reviews about how difficult the set was to assemble and would have to disagree, it took me a little over two hours with proper hand tools (10 & 13 MM wrench and socket) to assemble by myself. Suggest starting all bolts loosely before tightening, being careful not to over-tighten since the threaded holes are aluminum and can be easily stripped.
June 14, 2015
Rated 3.0 out of 5.0 by ZacsDad Great Looking Set, but.....
My wife and I looked at several patio sets over a couple of days and just happened to be in a Home Depot in another nearby town when we spotted this set. Being on sale, we sat in the chairs and mulled the decision over before finally deciding to purchase this.
First off, let me say that, assembled, this set looks great, and it matched the umbrella we purchased a few days earlier perfectly, which we considered a special bonus.
Table went together perfectly! We love the tiled surface since we were tired of the glass tops, and in researching found that many newer sets seemed to have an 'explosion' defect for glass top sets.
The chairs went together great too! That is, the first TWO did. The other remaining four had the M6 bolts holding on the back pieces stripping out the threaded inserts. Problem. The M6 bolts are TOO short for the back piece between the leg/arm upright pieces. The M6 bolts included are about 1 inch long, so I went with a few that were about 1-1/4 long, and they worked perfectly. However, I had to make a special trip back to the store to buy these in order to use the set the day I put it together.
Also, once the other four chairs were tightened down, the four legs did not touch the ground equally. They would rock back and forth. When I sat in them, then they would be ok, but to me, this is poor workmanship. Nothing I could do to fix this. When the bolts were loose, all legs sat on ground. Once tightened, the rocking began. I hate to say it, but sad to expect it from another Chinese product.
Packaging was great. I didn't mind removing all of the bubble wrap and plastic bags. This gave me the notion that the pieces would not be damaged or excessively scratched. However, I didn't need to remove a 'made in china' sticker off of every single piece. I got the idea it came from there on the box!
As others have said, if you don't have these already, buy a 10 and 13 mm socket (3/8 drive) and open-ended wrench of each size as well. This will lessen your frustration should you purchase this set for yourself.
I would have given this set a lower rating had I paid full price for the set. Being on sale, I gave it a break. I just hate the idea of spending money and getting products not made up to par. Looks great, but not sure I'd recommend buying it, but I guess you take your chance like we did and perhaps you'll get a set made on a different day and things won't rock or strip out on you!
Assembly time - 4 hours - this included going ALL the way back to town (and I don't live near town by any means) to get bolts to make the chairs assemble correctly
June 18, 2015
Rated 4.0 out of 5.0 by Skippy Other Reviews are Right On
I read all the reviews on this product before purchasing a set myself and I experienced pretty-much what other reviewers noted. Overall it is a decent set and looks nice but assembling this set took most of the day and all of my beer. A couple of screws were stripped, the chairs wobbled and the stone didn't fit right in the table top. I made it all work though because we all know what a pain it is to exchange or reorder new parts. The best advice that other reviewers have said is to use a socket set and box end wrench set to put this furniture together. The so-called wrenches that come in the set is a joke. This set was on display in the local Home Depot and the tent card with the price on the display said it was only available on-line and so did the Home Depot web page. Check with your local store for availability because even though it said it was only available on-line, they had four in stock. The packaging was good and the three boxes will easily fit in a small pick-up truck.
February 4, 2015
Rated 2.0 out of 5.0 by Katherine Prepare yourself for a huge headache.
For the price, I would expect a set that is at least in new condition when trying to assemble it. First- it took me all day to assemble FOUR CHAIRS- and I am a handy person. If you tighten the screws unevenly your chairs wobble like crazy. Second- the set came with stripped screws and some of the pre-drilled holes dont have thread for the screws so they just slide in/out- I will be exchanging that chair for another one.
Once you get done spending the day getting enraged and swearing and maybe leading to having a few beers..... the chairs are quite comfortable. I can't speak for durability because I have only had it a week. Prepare yourself for a long, frustrating day of assembly.........
March 5, 2015
Rated 5.0 out of 5.0 by b1smx7f Best price on the internet
Easy to assemble, but time consuming. Do not use the included wrenches. Use a regular socket set as this will make the assembly easier. All parts were clearly marked on a vacuum sealed card. All the pieces were packaged and wrapped for protection. The delivery driver placed the skid right in my garage so I could easily put it all together.
May 7, 2015