Rated 3.1 out of 5 by 19
Rated 1.0 out of 5.0 by Niki Pembrey Patio Chaise Loungr
The cushion for the backrest of the chaise is too long. Ordered slipcovers which match the Pembrey chaise and the slipcover for the back cushion is much shorter than the cushion. Either the cushion or the slipcover is wrong. Comparing the placement of the cushion with the picture on the website, I believe it is the cushion that is incorrect size. Went to store but service department was not able to find an answer. I need to speak to someone directly to resolve this problem. Otherwise I will need to return the chaise and the slipcovers.
September 7, 2016
Rated 1.0 out of 5.0 by Chaise Chaise Lounge with discounted slipcovers
The purchase was streamlined and delivered to the store on time. (Slip covers sold separately). When I found that the slip covers for this product were discounted I went to the store to request a refund. I was informed the online purchase is a separate entity from Home Depot, but operate under the Home Depot brand. That company took a hard stand (saying I should have read the small print) about not issuing a refund. It took about an hour of talking with the store manager (Jermaine) to finally receive a full refund. Thanks Jermaine for your assistance! World be aware of the fine print (all print) on Home Depot online purchases.
August 23, 2016
Rated 1.0 out of 5.0 by Cindy Negative Stars
Bought four and all four had one screw that didnt line up to fit. Also the cushions are not covered and the covers that pop up as "often bought with", which the way they are listed you would assume those are the covers that go with the chairs, DO NOT fit AND are NONREFUNDABLE! This total purchase experience has made me a LOWES customer from here on out. Cushion covers were shipped to store and when I went int the Ellsworth ME store I was VERY dissatisfied with the response of the assistant store manager. As a customer who had recently built a new home we had done a lot of business there and online. No more
August 30, 2016
Rated 4.0 out of 5.0 by duncdog Good sturdy chaise
This chaise is a great poolside chaise. It is sturdy and very comfortable. The only strange thing about it is that the cushions are really pouffy and rather large and when the covers arrived they actually looked too small. I had to really stuff the cushions into the covers. They did fit but the covers are really tight for the cushions that are with the chair. Also the chaise itself is a little short so if you have a really tall person, it may not fit them. Otherwise, they are great chairs and match the rest of the Pembrey collection.
August 2, 2016
Rated 5.0 out of 5.0 by Liz Easy order
We ordered 2 chaise lounges with slip covers and a side table...ordering was simple and everything arrived in a timely manner...slip covers are a tight fit and require some tugging and manipulating to get them on...over all we are very pleased
August 16, 2016
Rated 4.0 out of 5.0 by DocDave Great quality for the price
Looked for a long time before settling on these chairs for my pool deck. They come unassembled but are easy to put together. It comes with the tools to assemble but I would recommend having a socket wrench to speed up the process. As stated these come without cushion covers, which I bought separately. The covers are somewhat challenging to put on as they are smaller than the cushions. Overall not quite as comfortable as I expected, but I think they will be great after some breaking in. Good purchase!
July 5, 2016
Rated 1.0 out of 5.0 by July Parts don't fit together well
The back and base were extremely difficult to assemble. The hole on the arm part and the long base did not align too well, so I could only screw it in the best I could. The tabs on the base were bent too far inward that with one side of the back connected to the base the other side could not be connected. I had to get a pair of pliers and pry the tabs outward to finish assembly.
July 12, 2016
Rated 2.0 out of 5.0 by Suave Nice lounger but it should come with slipcovers included, additional cost if necessary but the way I received it, I can't use it without the covers!
As I mentioned above, the slip covers should be included with the lounger. After assembly, I can't use it as is. This is why I don't like to purchase items on-line for you never know how the purchase will look like when you receive it. I will NOT order any more items from Home Depot on-line.
May 10, 2016