Rated 3.1 out of 5 by 7
Rated 5.0 out of 5.0 by QualityConscious Take back my last review! (by Quality Conscious)
The company that manufactures the Hampton Bay fire pit saw my review on Home Depot's site and contacted me. They said that they have not had many problems with the covers and that they would be happy to ship me a new one for free. I was excited by this classy customer service move! I said that it would be great but that now my pit had a lot of rust and they sent me the part that was rusted also for free. It was fast and I am happy to say that I bought the Hampton Bay fire pit. Great customer service goes a long way. Thank you!
June 29, 2013
Rated 4.0 out of 5.0 by Phil Cheap Cover
Dries out and gets rips and tears if you stare at it too long. Trying to locate a replacement cover. Pit works fine.. Had to rust-olean spray it (pit and grate) a few times. Like the tile edge to hold drinks.
December 17, 2014
Rated 1.0 out of 5.0 by Manatee Metal tray is cheap:(
I purchased this Hampton Bay fire pit in December 2012. I LOVE the size and appearance of it but the bottom of the metal tray rusted out by May. I can't find a replacement tray to save my life. The fire pit has been laying against the side of my house for almost a year now. I can't bring myself to throw it out but without a tray it's useless. The poor rating is based on the fact that I can't use my fire pit anymore.
March 19, 2014
Rated 2.0 out of 5.0 by QualityConscious Cover is cheap.
We have not used this fire-pit yet. The cover that came with it was a nice touch, but it's very thin. We put the cover on and a few days later is had a golf ball sized hole in it. We don't have kids and nothing that I'm aware of fell on it. It's so thin that any pressure could really have punctured it. Hopefully the rest of it isn't as low grade.
April 12, 2013
Rated 1.0 out of 5.0 by disappointed spark cover melts
not bad so far except the spark guard is melting and sagging into the fire. this is the FIRST fire in this pit. I hope the pan that holds the logs does not melt. i used 2 logs that home depot recomended and within 20 minutes the mesh spark guard started to melt.
sad , poor quality.
December 31, 2012
Rated 4.0 out of 5.0 by Sammi This is a great fire pit for small outdoor get togethers
the screen coating does not hold up to heat too well and needs better coating but for all intents and purposes this product is a good buy for the price.
January 15, 2013
Rated 5.0 out of 5.0 by Lucie70 This product looks great .
We love our new firepit grandkids love roasting marshmellows with us
June 18, 2013