Rated 4.3 out of 5 by 34
Rated 2.0 out of 5.0 by MeganS Pretty Couch, TERRIBLE Customer Service
This couch could be nice enough - the other pieces I ordered from this line are nice enough for the price -- but I am appalled by the support I've received after receiving defective items. Our sofa body was badly warped, with the center bowed in several inches. One of the legs of the sofa was mangled so as to be unusable, and the other leg was severely dented. These were clearly quality management issues, NOT shipping damage (the box was unmarred and the legs were in a box within the larger box).
We called to have these defective items replaced, and have gotten very little help. They told us we needed to PURCHASE a second couch and process the other one as a return after shipping it back ourselves AT OUR COST. They want us to pay for two couches AND return shipping because their product was faulty. We now have to wait a few days to get approval to NOT have to pay a second time, and then another 2 weeks for delivery. At this point, it will be at least 4 weeks after ordering before we MIGHT have a functional sofa.
This could be a perfectly nice couch, but on the off chance you get a bad part (which can't be that small a chance since 3 of the 5 structural pieces in our box were defective), it is NOT worth the headache.
July 31, 2015
Rated 5.0 out of 5.0 by LS930 The quality of this furniture is excellent
I purchased the Woodbury Patio Sofa, Woodbury Side Chairs and Woodbury Dining Chairs for our enclosed porch. I could not be happier with the appearance and quality of this set. It looks and feels much more expensive than it was! The cushions are extremely comfortable and the frame is very solid. I would highly recommend this!
September 17, 2013
Rated 1.0 out of 5.0 by Alex Do not buy this if it's going to be under the rain with no cover
Sofa came very nicely packaged. I assembled it in about 30 minutes and it looks really nice on my deck. The problem is that there is no roof or anything above sofa to protect it from the rain. My expectation was that if this is patio furniture it should be water resistant. Well, to my huge surprise after the first rain I found that all pillows were soaking wet. Foam or some other material inside pillows actually accumulates water and it takes days for pillows to dry out. Of course, after several rains pillows will start to get mold spots. I removed all covers and put trash bags to wrap inside of pillows and then put pillow covers back on the top of trash bags. That helps and at least pillows dry out after the rain much quicker but anyway I wouldn’t recommend to buy this sofa if you expect it to be outside with no cover above it.
July 21, 2015
Rated 4.0 out of 5.0 by PaulS Nice couch, well made, thick cushions
I was hesitant to order a couch without seeing it, but I pulled the trigger and purchased it. Arrived quickly, and damage free. Installing the leg assembly took 5-10 minutes, so quite simple.
The frame is attractive and sturdy, and looks just like the photos. The cushions are thick and firm.
The accent pillows are colorful and tasteful.
If I have any criticism of the couch, it is that the seat back cushions are actually a little too thick, and make the seating surface a little narrow. Probably with a little time and use they will compress a bit. This is not a large problem, just an observation.
Overall, worth the price.
May 12, 2015
Rated 4.0 out of 5.0 by socogirl It was easy to assemble & comfortable to sit upon.
It was a good price, looks beautiful on my porch & has nice firm cushions which I like. I prefered it over the love seat b/c it can fit 3 people & I needed a longer piece for my porch space.
July 30, 2013
Rated 2.0 out of 5.0 by Shanapuniim Beautiful But Uncomfortable
Loved the way it looked. Since it was an online only item - did not ge to sit on it. Put it together - still loved it. Unfortunately it is not very deep and if you are bigger than a small child, it is to low and not deep enough for comfortable sitting.
January 24, 2013
Rated 5.0 out of 5.0 by PorchCouchLizard Excellent!!! Beautiful!! Just What I Wanted!!! (Some Suggestions)
Great sofa. Some suggestions: When you open the box, find the little card with the bolts, open it an throw away the little wrench. Head out to the shop and get your 3/8" or 1/4" drive socket set and ratchet(Don't forget the extension). Now go to work and have fun. The sofa is well designed and goes together quickly. If you don't have a socket set, buy one. Trying to use the little stamped steel wrench is just stupid.
Everyone who sees this sofa loves it. It is rock solid and very comfortable.
June 1, 2015
Rated 5.0 out of 5.0 by Joepaddock Well worth the purchase!
I've never bought a large piece of furniture before on the Internet. Although the shipping was a bit slow, The sofa arrived in excellent shape. It took a few minutes to put the base on the sofa. It was very easy.
It is comfortable and sturdy. I've been looking around and this compares to sofas costing twice the price.
This is a win win. I was hoping to pick it up at Home Depot but the box is very large so it worked out fine that it was delivered free.
May 20, 2015