Rated 3.5 out of 5 by 15
Rated 1.0 out of 5.0 by DissatisfiedNWMT All-around VERY BAD PRODUCT Poor quality, poor value
I used it from New Years Day 2014 until spring, 15 - 20 hours total. Put away for the summer; out of the elements, not exposed to the sun. Yet, air hose & fuel hose INSIDE heater were dry-rotted when I tried to use it this winter.
Cannot get any help from the company for troubleshooting. Called the company & was left on hold indefinity.
The fuel filter won't stay tight; it isn't threaded.
I fixed the hoses. It ran 1/2 hour. Now it won't start.
The axle looks like it belongs on a larger piece of equipment.
The heater still looks brand new --but it will not work!
All around shoddy quality. Lousy customer service, too.
January 31, 2015
Rated 1.0 out of 5.0 by johncart wont stay running
Brand new,Assembled easily. fan wont start on occaision which prevent startup. also when fan does start it will only run for a few minutes. as the motor will slow down then speed up a few times then unit just shuts down. motor/ pump sounds like something is rubbing as when it does run. I thought the fan was hitting something at first. but its not the fan, just sounds like it is. fan blade is pressed onto collar then collar has a set screw to stay on mtr shaft. After trying to get running for a few hours fan blade now slips on collar so it had to be spot welded to turn with collar. noise might be a bad pump, mtr is very hot after it shuts down...trouble shooting instructions didnt help
December 28, 2012
Rated 4.0 out of 5.0 review update
origionally it wouldnt run(fan wouldnt start or when fan did, it would only run for a few minutes then die. All the troubleshooting tips for this problem didnt help. I decided to pull the pump off, thinkin this was the problem either jammed or no fuel pumping to the injectors. I pulled apart the pump using an impact driver to loosen the screws. I found that the pump is actually a vane vacuum pump. the vanes spin and create a vacuum sucking fuel up into the injectors. After finding nothing jammed, I found that the mtr would not turn. I then loosened the four screws(with the impact driver)that hold the pump end to the fan end. the mtr then turned freely. I retightened the four mtr screws, it still turn freely. I reassembled the vacuum pump. turned it on and it runs flawlessly...I guess mtr just wast aligned properly before being scewed together.Now starts every time and thermostat works well as it turns on and off as the temp changes.
December 30, 2012
Rated 5.0 out of 5.0 by flyhard Saves the day when it is cold
I have had this heater for awhile now and it has worked flawlessly. Heat is instant and will heat a large area.
June 1, 2015
Rated 3.0 out of 5.0 by GolfNut Puts out heat but has several shortcomings
I have an un-insulated fairly large garage that becomes a literal icebox in the winter. Electrical "space heaters" do absolutely nothing in a garage like that. So, I bought this unit hoping to get some comfortable heat.
The good news is that the unit can really throw out heat. So nice in that regard.
The bad news is that the fuel gauge doesn't work at all on my unit. And the fuel cap is in a very awkward spot, so be sure to put fuel in the unit when you are outside so you don't spill all over the garage floor and get an unpleasant kerosene odor for a few weeks. And the digital thermometer is out to lunch -- I can't get it to display more than 40 degrees Fahrenheit.
This unit does require some assembly, which I find personally frustrating. The instructions are sub-standard. For example, the manual says you should have parts that you don't have and don't need. And, the box has parts that aren't in the manual. For example, my box contained two axles when only one is needed. Furthermore, the illustrations do not accurately reflect the actual product in the detail that they should. I would prefer a pre-assembled unit in the box. One more thing -- the Consumer Helpline for this product is closed on weekends.
Aside from the defects described above, I love how this baby puts out the heat and warms my large garage.
December 7, 2013
Rated 2.0 out of 5.0 by KL444 Be great if worked properly
Shipping was quick, but having trouble keeping it going. Called Mfg. and working thru issues. Now they say because we received faulty product WE have to PAY to have shipped back. Not Happy
January 28, 2014
Rated 5.0 out of 5.0 by George Just what I needed - Works great
Unit was missing some hardware for the wheels. Factory sent the parts right out, no problem. Fuel consumption does not seem to be too bad. Fuel filler is in bad location. Buy a flexible funnel and a bungie cord to hold it in place while filling. problem solved.Pretty strong smells on first time use. After that the smell reduced significantly. I have a 40x50 shop with 16ft ceiling and it went from 40 deg. to about 60 in about an hour. Then thermostat kept temp so even I worked in just a tee shirt. Wheels allow me to move it out of the way on warm days. Glad I chose this model. Just the right size and works great.
March 20, 2013
Rated 4.0 out of 5.0 by RedEagel Heat Stream
The Heat Stream HS-125T-KFA works great. I am working on my house and it got cold. I had a person helping me in another room and this heater kept up both comfortable for hours. The only down fall is that they do not want you to put a funnel pipe in front so you can direct the heat better and put heater outside.
November 27, 2010