Model # DC-3360

Internet #202595426

Heath Zenith Wired/Wireless Door Chime
0016963336001

Discontinued Heath Zenith

Wired/Wireless Door Chime

Frequently Bought Together

Product Overview

Choose from 10 different melodies with the Heath Zenith Wired/Wireless Door Chime. This versatile door chime can be installed wired or wireless. Features a plastic faux wood frame with a satin nickel scroll insert for stylish appeal.

Info & Guides

You will need Adobe® Acrobat® Reader to view PDF documents.  Download a free copy from the Adobe Web site.

Specifications

Dimensions

Details

Warranty / Certifications

More Products With These Features

Search

Customer Questions & Answers

Were can one purchase the diode?

I went to Home Depot, and the sales associate said that they don't sell this separately, however, it is not included in the kit, nor with the doorbell I purchased.
Asked by: Anonymous
Hello, on this unit, 2 diodes are supplied. Only 1 is required to be attached to your doorbell button. They are VERY small and are included with the mounting hardware. If you did not recieve yours, you will have to go to the mfg"s. website. There they have a FAQ section, or you can send them an email. Hope this helps.
Answered by: Freemason
Date published: 2015-09-20

what voltage ?

Asked by: Anonymous
I believe it is either 12 or 16 volts that this chime uses.
Answered by: Freemason
Date published: 2015-09-20

How do I sync this unit to the wireless doorbell push button?

Asked by: sara
Hello sara, The door bell chimes has a receiver that is already sync to the door bell. It has a range of 150'. Thank you for your inquiry. Charlotte of the Home Depot Community.
Answered by: char445
Date published: 2016-10-06

can the cover be replaced. the tabs snapped off .

Asked by: jc
JC, The cover cannot be replaced, please call our customer service and we will be happy to assist you.
Answered by: HeathCo
Date published: 2016-09-30
  • y_2017, m_6, d_27, h_24CST
  • bvseo_bulk, prod_bvqa, vn_bulk_1.0.0-hotfix-1
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_11
  • loc_, sid_202595426, prod, sort_[SortEntry(order=NUM_ANSWERS, direction=DESCENDING), SortEntry(order=SUBMISSION_TIME, direction=DESCENDING), SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING), SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING), SortEntry(order=BEST_ANSWER_FEEDBACK_COUNT, direction=DESCENDING), SortEntry(order=POSITIVE_ANSWER_FEEDBACK_COUNT, direction=DESCENDING), SortEntry(order=NUM_ANSWERS, direction=DESCENDING)]
  • clientName_homedepot
  • bvseo_sdk, java_sdk, bvseo-3.1.1
  • CLOUD, getContent, 144ms
  • QUESTIONS, PRODUCT

Customer Reviews

Wired/Wireless Door Chime is rated 2.7 out of 5 by 35.
Rated 1 out of 5 by from Very Cheap 100% plastic construction. Does not allow testing without the cover installed which is inconvenient when testing the various chimes. Does not ship with door button. Did not ship with the "included" diode. Instructions are not clear on how to set dip switches to get the desired chime. Very disappointed considering this was the most expensive product on the shelf.
Date published: 2011-11-27
Rated 1 out of 5 by from JUNK While this chime is at the high end of the products offered by the local HD (price), it is of very low quality. The cover, which must be removed to change the tune or volume selection, is of low quality plastic. The cover does not have a tab that makes it easy to remove. The main componet box mounts to the wall with two small screws that are very close together and way off center. This puts a lot of stress on the molly and the drywall because the cover release tabs are hard to operate. If you purchase this product, plan to set it and forget it or fix the drywall. What is the point of selectable tunes and volume if it is this much trouble??????????
Date published: 2012-04-24
Rated 1 out of 5 by from This is junk Pro - attractive looking Con - inconvenient to change tunes; tune randomly changes; range is 150 ft but button (you need to purchase separately) is 125 ft; $15 button only worked if top part was pushed (middle, bottom did not make contact). I should have paid more attention to the fact that many of the boxes of this (and similarly priced Heath models) in the store were previously opened - likely returns. I bought this device and two buttons - NOT worth $90 I paid - returning it tomorrow.
Date published: 2012-05-06
Rated 1 out of 5 by from Does not work. Do not purchase this product. It is a piece of garbage that does not work. I attempted a wireless install. The remotes worked fine, as evidenced by the fact that the unit would announce "Please install the cover" anytime I pressed one of the buttons. Once the cover is in place however, the unit would sound the doorbell only 1 time for every 10 attempts. and 0 times when the remote was more than 12 inches (not exaggerating) from the unit. Previous reviews have spoken to difficulty with the cover. This does not seem to be the issue here. The instructions for the cover are simple and it was fully secured to the base. No excuses from the cover - this is simple a terrible product that does not function the way it should.
Date published: 2013-01-13
Rated 4 out of 5 by from Very good product so far I just installed this product yesterday. It was to replace an old door bell that had stopped working. I read on previous reviews about all the problems people had with this unit. All i can say is that IF you follow the directions to the letter, you will not be disappointed with this unit. Just remember, that in order for this unit to function correctly, you must install the supplied diode to the pushbutton outside your door, or this unit will not work correctly.(the diode is VERY small and in a separate plastic bag) The wireing instructions are not the best, but i wired my Red wire to the screw marked "Trans." and my White wire to the screw marked "Front". This unit workes like a charm for me.
Date published: 2014-03-30
Rated 1 out of 5 by from JUNK! wouldnt work properly after I had it up on the wall, very cheap and returned it the day after I bought it!
Date published: 2012-08-08
Rated 2 out of 5 by from Cheap quality, poor instructions We wanted to wire the chime and use the wireless doorbell. Nowhere in the instructions did it state how to wire the chime for this situation. Eventually managed to get it working through trial and error. We connected one of the transformer wires to the diode and then connected the other end of the diode to the FRONT connection. The second transformer wire was connected to the TRANS connection. Got it working, but what a pain!
Date published: 2014-07-21
Rated 2 out of 5 by from Poor instructions, cheap construction, and nonexistent customer service I'm having some trouble figuring out the setup, but I haven't spent a lot of time on it yet. That said, it shouldn't be as hard as it is, and the instructions are bad. (For some reference, I've redone several houses, including wiring, and know my way around a toolbox.) That's not my main problem with it, though. The construction is, as someone else mentioned, all plastic. Probably standard these days, but still cheap. One tiny part of my doorbell's cover broke, causing the chime to think the cover isn't on and to say "Replace cover," with all the charm of Herman Munster, instead of ringing the chime. I left two messages in the manufacturer's voicemail system (I couldn't ever reach a person) asking if it's possible to order a replacement cover, and haven't heard a peep back from them. Maybe they'll pay more attention to a bad review. I'll update if I ever hear from them.
Date published: 2015-07-30
  • y_2017, m_6, d_27, h_7
  • bvseo_bulk, prod_bvrr, vn_bulk_1.0.0-hotfix-1
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_35
  • loc_, sid_202595426, prod, sort_[SortEntry(order=RELEVANCE, direction=DESCENDING)]
  • clientName_homedepot
  • bvseo_sdk, java_sdk, bvseo-3.1.1
  • CLOUD, getContent, 178ms
  • REVIEWS, PRODUCT