Rated 4.0 out of 5 by 16
Rated 2.0 out of 5.0 by Aja008 Good product, difficult installation and damaged on arrival
The automated dog door is great and serves the exact purpose I need it to. . The product is also advertised as "easy to install" which is not the case. It was a 2 person, 2 day job. However, once we got it installed I was pleased
August 7, 2013
Rated 4.0 out of 5.0 by avery Good
It looks as good as could be expected since it doesn't match the lattice of our sliders. It was not easy to get to fit and it may be that our window is not plumb but there is no gap at the top and is at the bottom so light and air/water can enter/exit next to the window while the slider alone closed properly. The things provided to try to deal with gaps did not work. but it works well so far since we have three indoor only cats and two dogs that can now go out when they need to.
October 6, 2015
Rated 4.0 out of 5.0 by DIYorBust15 Best Gift my dog has ever received.
First of all the door looks great, and works right out of the box. My dog never using a door before adapted quickly to it after about 10 minutes of training. She is a German Shepherd so she learns quickly. The sonic sensor the dog wears is a separate collar. Make sure the round metal portion that emits the sonic wave is not covered by the tags on your dogs collar. It will effect the range and accuracy.
The automatic door works flawlessly, it opens quickly and closes quickly. Too quick for our indoor only cats to access. The dog has to be pointed directly at the door and up close for it to open. If she is walking past the door it does not open. However there is the occasional random opening from time to time (Possibly ricocheted off dog tags or other object?) You have the option to adjust the range for both inside and outside. You can also turn off the inside or outside sensors to keep your dog inside or out.
I found the door panel size I ordered to be the perfect size. Be sure you measure the height of the track of your sliding glass window. Being so, the installation was a breeze for me. However the panel that fits into the sliding door frame does not fit snug so you have a gap allowing air to come inside and leave the house. That can easily be remedied with calk. Also, the fasteners on the top of the panel that allows you to adjust the height and lock in place the spring load upper portion of the panel, got in the way while attempting to slide the insert into door frame. In spite of this I managed to make it work.
Be aware once the panel is inserted there is no way to lock your sliding door using the lock in the handle. The reason for this being if you did lock the sliding door to the dog door panel all you have to do is open the sliding door and the panel will slide out with it since the panel is not secured onto the door frame. To solve this problem the panel comes with a metal bracket. You will need to use metal screws to attach to the upper or lower portion of the sliding door (opposite end from panel). Drill a hole into the frame, the bracket slides into the drilled hole to prevent door from opening. I also use a broom stick cut to size placed inside the door track to prevent the door from being opened.
The description stated door opening accommodates dogs up the 100 lb. My dog is 75 lb, thin built and barely fits. She has learned to stoop slightly lower to access the door.
I feel the price is a little steep for the dog door. However, once I had it up and running and no longer having to rush to get the dog outside while keeping my cats safe I soon forgot how much it cost. Also, although the panel is not bolted into the track, the sliding glass door combined with the spring loaded upper portion of the panel securing it inside the track appears to be difficult for anyone to removed. the automatic sliding door would be difficult to pry or kick open from the outside. I personally feel secure with it in.
You may also have to adjust the wheels of your sliding glass door to fit flush against the inserted panel. Mine did not fit flush until wheels were adjusted. The provided weather stripping will not solve the gap if door does not fit evenly against panel; wheels MUST be adjusted.
Also expect to lose width with entering or exiting through your sliding glass door. The dog door panel takes up a lot of space. I have to enter and exit sideways. I was expecting this issue since i measured prior to buying door.
I hope my two since worth helped you. It wasn't as difficult to install as I thought it would be. The most difficult part was getting the sliding door and panel to fit flush.
September 14, 2015
Rated 5.0 out of 5.0 by Cyndi5104 My dog thinks she is a queen, and we are both more relaxed.
This product works awesome. Even my big 80 lb dog can go in and out easily. I no longer have to rush home to let the king and queen out, and she no longer has to yell at me to let her in and out. I would highly recommend this product. It was a breeze to install, and works like a charm. One problem was the dogs stand with their heads sticking out and the cat went out the door. Luckily he got scared when he could not get back in, and he has not tried that adventure again. The other problem is the door for human is much smaller now, and if we were large people we could have issues going out back.
March 6, 2012
Rated 4.0 out of 5.0 by cheapbobtx Great Product
As others have said, I don't have to watch the clock and get home before an "accident" can happen. It took a couple of hours before my dog was comfortable with the noise that the door motor made. Now, she comes and goes whenever she wants. We have not had any "accidents" since I installed the door, which by the way, was very, very simple. I would suggest that you order an extra transmitter, just to have. Somehow my dog was able to pop the cover open and lose parts. Luckily she did this while in the house and I was able to find everything I needed to put it back together. The door can be manually opened for the dog to come and go, but this kinda defeats the purpose. I hated to pay so much for a dog door, but it has been a good investment, considering the cost of a new wood floor and/or carpet!!!
February 5, 2013
Rated 2.0 out of 5.0 by Katiegirl Good idea but....
Love this idea but the product does not seem to be executed well. Door was extremely difficult to install, even had to be taken apart to find in my standard sized sliding glass door. Very limited instructions included. Does not seem to seal well and I feel that winter will be a big issue for heat loss. Last, door does not have a lock. Only option for securing this door is a metal stopper you have to drill into your existing glass door. Hopefully things will get better.....
June 5, 2013
Rated 5.0 out of 5.0 by Bren Fixed the problem
While expensive, it has fixed our problems. Cats are securely inside, dog can come and go as she pleases, and the house is much warmer than the other door we had installed.
My only complaint is the box came open in the mail and we still have not received the missing parts.
December 31, 2013
Rated 4.0 out of 5.0 by mw02 I ordered this doggie door to keep my cat inside while giving my dog the freedom to go out whenever she wants. I love it. The only drawback to it is the size. Once put in the sliding glass door, there is not much room for a human to go in or out of the sliding glass door. I would still recommend it though because it has made my life so much easier. Although it is a bit pricey, it is definately worth it.
November 16, 2009