Rated 4.4 out of 5 by 13
Rated 5.0 out of 5.0 by kp Fantastic invention.
This was a replacement. The old one lasted three years then started to malfunction. Will send it back to manufacturer for a rebuild.
July 14, 2015
Rated 5.0 out of 5.0 by BSFgirl Dog door has all the bells and whistles you could want.
The only problem we had with the dog door was that the electrical adaptor that came with the unit didn't work with the door. We discovered it was compatible with another cord (dust buster) and used it instead while HomeDepot sent us another cord.
The unit went in easily, toughest part was cutting the hole in the wall but the frame of the dog door allows for mistakes and we were very happy with the seal and the dog was even happier. She learned how to use it within minutes.
We used a wall extender, 4" plastic and it was perfect for a house with wood siding.
October 9, 2012
Rated 5.0 out of 5.0 by redgarnet54 Great for the dogs and secure to keep unwanted "critters" out.
Got tired of constantly letting two dogs out through the exterior "people" door. Saw this and was impressed with how it works where unwanted animals cannot gain access to the indoors. Comes with one remote collar so we had to purchase an extra...no biggie there. Installation is pretty straight forward, but just cutting the opening level on both sides of the wall can be a bit challenging. We purchased the additional pass-through will insert but it's not adjustable and too deep for the thickness of our exterior wall, so not using it. It has been almost a month and our [senior] dogs have caught on that the door is available for them anytime, but find they will still try to get our attention thinking we must let them out.
The exterior frame that came with the kit was cracked, so I contacted the manufacturer and within a few days, had a replacement at no added expense to me. Greatly appreciated their customer service.
My biggest complaint is minor, which is the quality of the collar fabric itself which frays easily unless you "melt" the tip after you cut it to appropriate size. I wish the sensors were made to clip onto the pets existing collar so they wouldn't have to wear two collars. I'm still working on a method to fix that.
BOTTOM LINE: Great concept for a pet door. If you want to install it through an exterior "door", you will need to purchase additionally the rechargeable battery set-up that is made for it so you don't have the cord creating a risk of tripping. However, if you install through an exterior wall and have access to an outlet, you can plug the unit in with the included power cord, which I would guess is about 5 to 6 feet long, and you have the option of plugging it into the unit on either the left or right side as it has a plug-in space on both sides. A nice design so you aren't forced to have too much of the cord exposed by having to run it under the unit to the outlet. There are several safety options where you can either turn the unit off altogether, shut off going out, shut off coming in, or even a manual open button if the battery happens to die on the collar sensor. A little pricier than other doors, but there is no other design like this one on the market, at least not yet. Highly recommend.
April 7, 2016
Rated 5.0 out of 5.0 by Michael Great door for the money
This door gives us such a relief and we dont have to worry the neighbors to help take care of our cat. It keeps the local cats and racoons out of the garage so we can leave enough food while we are away. Great door. Just took a bit to get my cat to use it as the noise of the door opening did scare him at first.
November 29, 2011
Rated 5.0 out of 5.0 by Linda Dogs and Cats are easily trained
Installation of this door was placed in my new addition, within a brick wall. It was easily placed in the wall. It worked for nearly three years.
This door was installed facing west and the hot sun of Oklahoma. After three years the plastic door warped and could not be repaired.
I replaced the entire door and my dogs and cats are very happy to come in and out as they wish again.
The sound when the door opens, is not bad. It is reassuring that my pets feel free to come and go as they please. I will buy another on in the future.
The only thing I don't like is, when I replaced my door, I had to purchase more electron devices (dog collars) as the door was upgraded.
November 30, 2014
Rated 5.0 out of 5.0 by Mock4 Automatic Pet Door
Works very well, we have 4 doxies so we had to extra sensors to put on their collars. The installer did a great job and he was very friendly and helpful. I would recommend this door to others!
July 21, 2015
Rated 5.0 out of 5.0 by Rejeanne Great Asset
We purchased the electronic door with the intention of installing it in our back door but since we have a storm door for winter and a screen door for summer besides the back door, we decided it would be better installed through the wall right next to the back door. Installation was simple once we made the cut in the wall. Our dog loves it because she can go in and out whenever she wants. She just walks up to it and it opens. It has dials so we can adjust how close she has to be for it to open for going out and coming in. Since it operates on electricity you need to have an outlet close by. We turn it off at night so she won't go out and bark. It's very simple to operate.
April 30, 2011
Rated 4.0 out of 5.0 by heffe1 Power Pet Door
Really a pretty cool door and signal collar system. I just put it in and it works as it should for both of my dogs. The adjustable signal distance is a great feature. We bought this to let the dogs come / go freely while keeping the cats snuggly in the house. The door pressure / tension is a little tricky if the whole unit is not set flat and tight against the wall surface.
I can only come up with one negative issue: the installation hardware (long silver screws) are cheaper quality. Three screw heads snapped off and two phillips heads stripped (out of 10 screws). Do yourself a favor and purchase mounting screws of your own.
Future wish list for this door system: some kind of secondary outer flap to help provide an insulating barrier from outside cold.
January 31, 2011