Rated 4.0 out of 5 by 14
Rated 2.0 out of 5.0 by Aja008 Good product, difficult installation and damaged on arrival
The automated dog door is great and serves the exact purpose I need it to. . The product is also advertised as "easy to install" which is not the case. It was a 2 person, 2 day job. However, once we got it installed I was pleased
August 7, 2013
Rated 4.0 out of 5.0 by Terry Both Dog and I Love This Door
This door works great. Our dog had no trouble using it. We use it to enable him to go outside whenever he wants but keep our cat safe inside. It leaves only a small amount of room for people to go in and out but overall this is a great product and solved a dual pet problem in our hoime.
September 1, 2011
Rated 4.0 out of 5.0 by mw02 I ordered this doggie door to keep my cat inside while giving my dog the freedom to go out whenever she wants. I love it. The only drawback to it is the size. Once put in the sliding glass door, there is not much room for a human to go in or out of the sliding glass door. I would still recommend it though because it has made my life so much easier. Although it is a bit pricey, it is definately worth it.
November 16, 2009
Rated 5.0 out of 5.0 by Cyndi5104 My dog thinks she is a queen, and we are both more relaxed.
This product works awesome. Even my big 80 lb dog can go in and out easily. I no longer have to rush home to let the king and queen out, and she no longer has to yell at me to let her in and out. I would highly recommend this product. It was a breeze to install, and works like a charm. One problem was the dogs stand with their heads sticking out and the cat went out the door. Luckily he got scared when he could not get back in, and he has not tried that adventure again. The other problem is the door for human is much smaller now, and if we were large people we could have issues going out back.
March 6, 2012
Rated 5.0 out of 5.0 by Linda This door is top quality, problem free.
I bought this door for a very busy dog that goes in and out all day. It is of execellent quality, sturdy and easy to use. The collar transmitter is very sensitive and works very well. I no longer have to watch the clock and rush home to let the dog out, she can go in and out as she pleases. This door was worth every penny.
September 7, 2011
Rated 5.0 out of 5.0 by Partybot Amazing Product and Customer Service
This dog door is amazing and I couldn't be happier. It took less than 60 seconds for our dog to get used to it. The sensitivity is perfect. It has the auto-retract feature if it detects something blocking it which is reassuring.
Installation: Literally consisted of setting it in the doorway and attaching some weather stripping. The door will actually fit a slightly shorter doorway.
Customer Service: After using the door for a day, the sensor range suddenly dropped to a few inches. We contacted customer service and they immediately sent us a replacement sensor and a free collar to make up for the trouble. People need to remember that anything electronic can break, but how well the manufacturer fixes the issue is what matters.
Tip 1: Remove the plastic cover on the dog collar and paint it using Krylon Fusion spray paint meant for plastics. Locating a hot pink collar sensor in a giant flower garden is much easier than black plastic.
Tip 2: The dog door panel and the sliding glass door frame butted up to one another when installed. Adhesive weather stripping will keep it stable, but I wanted increased protection. I recommend taking two pieces of aluminum channel, putting them back to back, and connecting them with pop rivets. The result is a “H” shaped channel that slides over the door jam and dog door panel.
Tip 3: The screws which tighten the top of the frame are exposed on the external side of the door. Theoretically you may be able to loosen it from outside. I added small white rubber plugs to cover the ends for added safety.
June 27, 2012
Rated 4.0 out of 5.0 by Char It's a great product but a few improvements could be made.
The pet door is great, it works really well. Installation could be improved.
The weather stripping provided for the gap between the 2 doors is inadequate, especially for cold climates. A strip of J channel weather stripping should be provided. It fills the gap and insulates.
Insulation of some sort should be provided to fill the channel at the top of the door. The channel is there to allow adjustability but it is hollow and metal. Not good in cold weather. I stuffed insulation in the channel.
The channel in the bottom of the door that the plexiglass panel slides down into, should be deeper. This would make it harder for someone to force open from the outside.
It would be nice if the makers of the door teamed up with invisible fence to offer a transmitter that works with both my fence and door. Right now, my dog is wearing 3 collars, fence, door and tags.
There should be a opening in the transmitter to replace the battery. I have to pry it apart and then the wiring is so tight, that I worry about loosening it. Make replacing the battery easier.
It would be really nice if a latch was provided that fit my door and the pet door to actually lock them together. The mechanism provided did not work well for me. I bought a different mechanism.
May 28, 2012
Rated 5.0 out of 5.0 by Bren Fixed the problem
While expensive, it has fixed our problems. Cats are securely inside, dog can come and go as she pleases, and the house is much warmer than the other door we had installed.
My only complaint is the box came open in the mail and we still have not received the missing parts.
December 31, 2013