Rated 3.9 out of 5Â by 27
Rated 2 out of 5Â by Lefty For our basement
We have been using the dehumidifier for about a month now, and it is working fine. Our last dehumidifier didn't last more than one season, and we are hoping for better from this unit. The controls are easy to manipulate and read. As indicated in the specifications, the fan runs constantly; it is just a matter of whether the compressor is also running. It is not super noisy, but it is definitely not a quiet machine either. The water bucket is nicely sized, but it is not easy to remove. You basically pry it out with your fingertips because it has no handle or release lever. There is a narrow window running vertically up the water bucket, but you cannot see the water level so it is of no help.
June 25, 2014
Rated 5 out of 5Â by StephColorado5 well priced work horse
I am using this in my basement as a slow plumbing leak has created a musty situation and the large basement (concrete floor) earth/stone walls must be dried quickly.
This machine is working very well drying things out. It's quiet, easy to operate and it shuts off when full. It is streamlined in size and has an easy carry handle and wheels. My friends and boyfriend are dying to borrow it for their houses!
I wish I would have bought one with a larger reservoir so that I wouldn't haul it up and down stairs daily. It does have a hose on the back of the unit for draining but it doesn't work for my specific area.
October 28, 2014
Rated 1 out of 5Â by stu022488 JUNK QUALITY by a terrible company
Alright I originally bought a hisense dehumidifier and wasn't completely satisfied with it just because of the elctrical consumption. Anyhow I owned the dehumidifier for 15 months and the compressor stopped staying on. It would cycle on than immediately cut off. The back of the dehumidifier would get extremely hot when this would happen. Long story short it ended up being the compressor motor which failed and it would cost well over a 100 dollars to repair. I called customer support at HISENSE (their mission statement is QUALITY, SUPPORT, and WARRANTY!) The lady stated since it was a couple months over the warranty period there was nothing they could do no repair, fixes or discounts off a new dehumidifier available. I argued to speak with a manager to which they obliged and was told by her she would talk to the district manager to see if they could get me a new one. The District manager pretty much told me to go fly a kite and here I am 250 dollars out and a broken junk dehumidifier bought from a terrible company. One would think a 200+ dollar appliance would last for more than 15 months. I have had to bring my backup dehumidifier out which is a 10 year old frigidaire and it is doing the job HISENSE failed to do. STAY AWAY FROM THIS COMPANY!
November 20, 2014
Rated 4 out of 5Â by Mark Good dehumidifier, but fan runs continuously while on
Good dehunidifier. Does the job, but fan runs continuously even when the compressor is off. Fixed that issue by putting it on a plug-in timer since I don't need continuos air filtering except to clear the air overnight after runnig the popcorn machine.
November 19, 2013
Rated 2 out of 5Â by KeepMeDry Returned to Home Depot For A Refund
Even though this an Energy Star rated appliance, I did not like the fact that its fan runs continuously. There is no need for the fan on a dehumidifier to be in perpetual motion. Other dehumidifiers shut off automatically when the desired humidity is reached, and they switch back on when the humidity increases. Hisense wastes all of the Energy Star savings with their non-stop fan. Additionally, when it is time to empty the bucket, plan on water dripping from inside the unit onto your floor. (Makes a puddle about the size of a small dinner plate.) The design of the innards of this dehumidifier traps water that does not go into the bucket and does piddle onto your floor when you remove the bucket. (Might as well have a puppy.)
Lastly, the advertising on Home Depot's website said that there was a 2-5 year warranty on sealed parts. When the unit arrived, the manual had a one year warranty. Period. I talked to Jerry in customer service at Hisense. He assured me that there was a 2-5 year warranty and that he would email a confirmation to me. Hey Jerry, I'm still waiting. But never mind. The unit runs non-stop. It drips on the floor. The warranty is bogus. And the customer service stinks. I took it back for a refund and bought a Frigidaire 50 pint which has a real 2-5 year warranty on sealed parts, and shuts off automatically, and does not piddle like a puppy on the floor when you empty the bucket. Cheers!
November 6, 2013