Rated 3.5 out of 5 by 34
Rated 3.0 out of 5.0 by Northshore Beautiful HANDMADE rug with issues.
Notice the handmade comment. Needed an outdoor rug for inside due to animal accidents. The first time there was one, I found out that the rug easily pulled and "fuzzed" where I had cleaned. Took scissors to fix. I had purchased a different handmade hooked rug from HD.C and love it, thus the additional purchase. There was a defined line of difference in the tightness of the loop (shift change?) and HD.C quickly took care of the issue. The rug will serve its purpose however needs special care. I have purchased several rugs from HD.C without any issues and have the utmost confidence in their customer service. I just think this is a bad apple rug in the assortment. But don't worry, they will accommodate you on any issues. I will continue to shop their website with no reservations.
July 7, 2016
Rated 4.0 out of 5.0 by CincyDiana Nice Quality Rug for price
I bought this rug to replace a previous indoor/outdoor rug that had started to mildew.
Rug has a nice pile and white rubber backing.
It fits perfectly under our patio dining table and chairs and it quite 'cushy' to walk on.
I ordered the charcoal and thought it would be a much darker shade. It is actually lite gray almost slate blue looking.
June 16, 2016
Rated 3.0 out of 5.0 by DRBeck Not true to color
Suppose to be yellow and white. It is greenish with a hint of yellow with gray.
May 18, 2016
Rated 1.0 out of 5.0 by kaymay Very Disappointed
It was burber which I guess I was not expecting. Also it is not a cream boarder but more of a dirty dishwater color, Will have to return.
January 25, 2016
Rated 4.0 out of 5.0 by TJ8TJ OK RUG
i was a little disappointed as the white color in this rug looked non-white. I did not like the off-white, almost bone color, so that was a disappointment.
November 7, 2015
Rated 1.0 out of 5.0 by LIBS20 HORRIBLE RUG
Do not buy this rug! If you vacuum it at all (which you should), it will start to look horrible and the fibers will come out. I called Home Decorators and complained about this purchase so they sent me another one. Beautiful rug for about 5 minutes when you take it out and unravel it. Horrible rug the rest of the time. Save yourself the money and frustration and buy something else. Honestly, the company should not even sell this rug, it is that bad in quality.
April 8, 2015
Rated 1.0 out of 5.0 by jenfc Gorgeous upon arrival but...
terrible after just two months of light traffic.
This is my second go at this rug. After 11 months, the first rug looked terrible. Unraveled loops, pilling and fuzzing everywhere. I figured it was an aberration, a one-off. Surely a rug meant for indoor outdoor use can't look this bad after less than a year of light use. It has to be defective, right?
I called Home Decorators and they were very accommodating. They replaced the rug at no charge to me. I was ecstatic!
Forward to less than three months later and I'm dealing with the same problem. A brand new rug that looks old, used and abused. I cannot complain about Home Decorator's customer service regarding this issue. However, I can and will complain that the quality of this rug is absolutely terrible.
I do not recommend this rug to anyone, ever, unless you plan to hang it on a wall. If you're buying this to use it as the purpose for which it's intended? Please think again. Trust me.
December 4, 2014
Rated 5.0 out of 5.0 by cjshopper Designer quality
High grade fabric and construction. Perfect color. exactly as adv. Better than any patio rug I have ordered. Shipped almost immediately - no delay
January 28, 2015