Rated 2.3 out of 5 by 22
Rated 1.0 out of 5.0 by Adam Beautiful wood, but scratches easily
We just had this wood installed in our house. It's beautiful! However, before the installers even left the house, we scratched the floor. A week later, we have multiple scratches everywhere! Every time we walk in the room, another scratch appears! The box that the wood came in even left a scratch when I turned the box over on the floor. Floor does not dent easily if you drop something on it, but it scratches too easily to recommend buying it. I can't emphasize enough how easily it scratches even though we were being as gentle as possible! In no way would I recommend it. I wonder if I got a bad batch?
November 27, 2012
Rated 3.0 out of 5.0 by BE88888 Beautiful Finish, Impossible to Keep Clean, Too Thin
I've had this floor installed in my house for about a month, and here's a breakdown of the pros and cons:
Pros: Fantastic price, beautiful color, looks really high end, very hard finish (no scratches or marks), installed pretty easily, and there's matching trim available.
Cons: Another reviewer posted photos of boards separating - I thought they probably weren't installed correctly, but I am also having the same issue in a corner of my room. Overall, these floors sound really "clicky-clacky" when you walk on them because they are so thin. I can also understand how the boards could separate because the joints aren't strong. Also, I knew that purchasing dark floors meant cleaning more, but WOW did I underestimate that! These floors of course show every spec of dirt and dust, but its also really hard to keep them streak-free and free of footprints & shoeprints.
Overall: Great looking floor, but be prepared for continuous cleaning, especially in high-traffic areas. I would DEFINITELY recommend buying the same floor in the 9/16" thickness....if you're willing to spend a little more.
May 15, 2012
Rated 4.0 out of 5.0 by NavyFlyer11 Beautiful Floor!
Does this floor scratch easily? Yes, if you drag your couch across it, or drag your shoes on it with out cleaning it. Dirt build-up on anything thats being drug on a flat surface is bound to scratch. Even if the floor was made of case hardened steel its still going to show some wear. Because this floor is dark it shows more than if the wood were blonde, but if you clean it your fine. I have 2 dogs, 2 kids under 3 years old and we have company over almost daily, this flooring has yet to be unimpressive with its durability. My son even dropped my claw hammer on it and no dents. Some of the coloring was a little off from box to box, but by installing several boxes at once, it eliminated that issue. As far as the clicking sound when the dogs walk across it, theres no excuse for not doing your homework. The elimination of that 'clicky' sound is simple, use sound deadening padding. Regardless of the wood flooring used, your still going to have that sound. Other things to help, we installed floor ourselves (requires some carpentry skill). Use a rubber mallet with block to secure 'tongue and groove' in place. Installed over concrete slab with moisture barrier and padding. Installed over 1500 sqft. Clean every other day with swiffer and a light mist cleaner for tough spots like milk stains and food spills. Vacuum once a month just to clean the corners you cant get to. The whole cleaning process for this much sq ft is like 5-10 minutes.
December 10, 2012
Rated 1.0 out of 5.0 by Papabear Looks good out of box...1 yr later another story
Have the same feeling about this as others. Seemed like a great buy with the dark, mahogany type of appearance and supposed ease of installation. The 'floating' install is a farce...there is way too much movement in the floor to not fasten this down with glue (but the directions say not to). Your floor must be completely level or else it starts to buckle and open up. It does scratch, but this is true of any dark floor. I'm guessing a heavier polyurethane coat on some floors would help prevent this. We are now going the route of pulling up and gluing down. Lesson learned...you get what you pay for. Next time we won't skimp on flooring and installation. Did not hold up well to a puddle/standing liquid for a few hours. This spot developed a crack and is now a fully split board 1 yr later. See pics - they show the standing liquid damage, the regular 3/16" gaps, and a 3/8" pull away at the baseboard shown by the sealant line). Lock profile definitely doesn't hold which is spelling disaster for us. Maybe better luck with product w/ conventional install?
March 15, 2013
Rated 1.0 out of 5.0 by jbass Frustrated
My husband and I bought over 400 sq ft of this a year ago. We thought we'd spend the money and buy something we wouldn't have to deal with again for a LONG time. We installed it ourselves to the manufacturer's guidelines, simple click and float, and it was gorgeous. Within 6 months the strip that divides the living room and the hall began to separate and within the next month, we had a half inch break in the floor. Now the rest of the floor is beginning to separate in random places, but everywhere! Turns out, the "click" joints aren't strong enough to hold on their own and we should have glued the joints. We still haven't gone through the hassle of pulling up all 400 sq ft, including T molding and reducers, to glue. Not sure if that will even work.
March 22, 2012
Rated 1.0 out of 5.0 by NVvino product is east to install yourself
Product scraches very easy. I would not recommend for your house!!! Only have had it for less than a month and it scraches very easy!!!
February 5, 2013
Rated 5.0 out of 5.0 by Anthony I'm picky, this floor looks great.
Very durable. I have family of five with yellow lab. Floor has been installed for three weeks and no bad scratches. I soaked a plank in water overnight and was practically unharmed. Dinning room Chairs haven't scratch floor and we ate about 40 meals on it. When you open the cartons you smell real stain and see stains on box where stain has been absorbed. Looks high end. Great product!!!!!!!
March 13, 2012
Rated 2.0 out of 5.0 by AB53 Looks beautiful but scratches very very easily
Scratches too easily. Even though it comes with a 55-year residential warranty how do they expect me to pull up a glued down hardwood flooring. I would not recommend to anybody.
January 29, 2015