Rated 2.4 out of 5 by 12
Rated 1.0 out of 5.0 by Gordo Bad Product
I am experiencing blistering throughout the home. I purchased 2400+ sq feet for new home build.....Filed claim with home depot but no one has contacted me yet....
March 17, 2015
Rated 1.0 out of 5.0 by Jakepyro Do not recommend
I am very dis-satisfied with this product. Started to peel after only 2 weeks in the house
April 9, 2015
Rated 1.0 out of 5.0 by David Horrible
I put this in my brand new home, worse decision ever. it laid down easy and looked beautiful for about a month. it scratches unbelievably easy but thats not why im so disappointed in it. After a month the prefinished started bubbling and peeling off, everyday I see a new board that looked fine a few days ago look destroyed. Home Depot has sent two flooring inspectors out so far and although they can't tell me what's going to be in the reports the look on their faces after seeing it says it all. This is not a hardwood floor this is basically a particle board with a plastic/laminate finish over top. it really disappoints me because I like the color and look that it had when it was first laid down
March 7, 2015
Rated 1.0 out of 5.0 by Beav Worst decision we have made
As with other customers we now have blistering in areas. We purchased approx. 1200 sq ft of this wood for our new renovation and are so disappointed. Everything looks so goo in the new reno except the wood floors.
We also purchased cherry wood from a wholesaler for our stairs. the installer stain and installed the stairs and we have had no issues.
Love the color but we are out somewhere between $10K - $12K for product and install.
We do not know what to do or where do go if Home Depot is unwilling to assist.
Also like the other reviews this wood scratches so easy and impressions from heavy items will leave an indent. We bought cherry for the hardness rating and color.
May 17, 2015
Rated 1.0 out of 5.0 by cantongirl This product has been a nightmare
Within days you could see spaces between the wood. A few floor boards lifted. The finish started bubbling and peeling on a few other boards. Manufacturer sent someone out to look at it. They agreed to replace it but did not want to pay for the installation stating "the humidity caused the problem". Home Depot graciously took care of that.
When they started to put down the new floor the installer said he could see the same issue and he had opened several boxes. With half a hallway completed he stated if he did any more work it would null and void a replacement. Bottom line now we have to pick out another floor. And did I mention this has been going on for 6 months and at of the moment I have plywood in my dining room, foyer and downstairs hallway waiting on Home Depot to figure out this horrible situation and it has been well over a week with no fix. Unacceptable.
July 27, 2015
Rated 2.0 out of 5.0 by Addictedtoremodeling Beautiful, yet im not impressed.
We purchased around 1000 SF of this cherry flooring.
1. The stain on this is much darker than average you cannot find a match to stain unfinished pieces to match. But, it does match the sample in the store.
2. We chose cherry because it is supposed to be more durable, like another comment, I find that the slightest thing will dent and scratch this floor.
3. We have not had any issues with the finish coming off yet, but it has only been in a few weeks.
4. This was a HUGE deal for us. We decided to do our stairs as well. So we ordered the coordinating stair nose. IT IS NOT SOLID CHERRY!! It is HDF or MDF. Yes like the junk from Ikea! So the installer and contractor refused to use it.
The bottom 5 stairs in my house have an open end. This would be so cheap looking.
We had to go out and find unfinished solid cherry stair nose from another company. They didnt match in thickness and matching the stain was an issue. So we then had to spend even more $$ on Solid Stair Treads, from another company. We are doing the best we can to match the stain.
5. There were some boards that were only slightly bowed. Now that the floor is in I am finding gaps, but the ends are flush.
6. The pieces are not long, making it harder for a mix
May 27, 2014
Rated 5.0 out of 5.0 by TomO Quality product, experienced DIYer can handle installl.
quality product, installed easily. Skill with power tools - and having the tools - is necessary to get good cuts and corners. Would def. order again for other rooms.
April 9, 2013
Rated 5.0 out of 5.0 by ToddF Installed a year ago - so far so good
I purchased and installed this flooring a year ago and am very pleased. I had no warped boards, and no pieces that were unusable due to color, cut or any other quality control problems. The wood is heavy and dense, so I had a few nails that bent during installation, but that's to be expected.
A year later, it is wearing like you would expect any quality wood floor to wear. It takes a lot to dent or scratch this product. I had a window fan fall off a ledge and left no mark. I have no major visible scratches, and we wear all types of shoes in the rooms.
I am going to purchase more and complete the entire upstairs with this product. It looks great, will last way longer than carpet, and the cost is very reasonable.
March 17, 2014