Model # HL401

Internet #203561572

Store SO SKU #338876

Home Legend Exotic Tigerwood 5/8 in. Thick x 5 in. Wide x 40-1/8 in. Length Solid Bamboo Flooring (22.29 sq. ft. / case)
0664646307048

Discontinued Home Legend

Exotic Tigerwood 5/8 in. Thick x 5 in. Wide x 40-1/8 in. Length Solid Bamboo Flooring (22.29 sq. ft. / case)

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Product Overview

Exotic bamboo flooring has a solid bamboo core that possesses excellent strength and durability. This product has a crystal guard scratch resistant finish. The product has achieved Greenguard Indoor Air Quality Certification and has been tested for more than 10,000 volatile organic compounds, including formaldehyde, to meet these standards. The tongue and groove profile allows the flooring to be installed on and above grade. The exotic style flooring is perfect for modern, traditional and transitional interiors.

California residents: see   Proposition 65 information

  • Wood Species: Bamboo
  • 5/8 in. Thick x 5 in. Wide x 40-1/8 in. Length Planks
  • 22.29 sq. ft. per case. Case quantity: 16. Case weight: 46 lb.
  • Construction: Solid Bamboo Flooring
  • Prefinished Bamboo Tigerwood, Medium Color, Smooth Finish
  • Planks have a micro beveled edge
  • Janka wood hardness rating/resistance to denting: 1180
  • Appropriate Grade for Installation: On, Above Grades
  • Installation: Nail or Glue
  • Residential use
  • 50 year residential warranty
  • Do not forget your coordinating trim and moldings
  • Shipping: All online orders for this item ship via parcel ground and may arrive in multiple boxes
  • It is recommended you purchase a minimum of 10% overage to account for cuts
  • Please use Internet# 204306426 to order a Take Home Sample of this product
  • All products made from Exotic wood are light sensitive; exposure to light will change their colors to make them look darker or lighter; this is not a manufacturing defect but natural property of Exotic wood

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Customer Questions & Answers

9 Questions15 Answers

Customer Questions & Answers

Exotic Tigerwood 5/8 in. Thick x 5 in. Wide x 40-1/8 in. Length Solid Bamboo Flooring (22.29 sq. ft. / case)
Exotic Tigerwood 5/8 in. Thick x 5 in. Wide x 40-1/8 in. Length Solid Bamboo Flooring (22.29 sq. ft. / case)

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2 answers

Scratch proof? Darkening? Swelling?

This question is from Exotic Tigerwood 5/8 in. Thick x 5 in. Wide x 40-1/8 in. Length Solid Bamboo Flooring (22.29 sq. ft. / case)
Asked by
Hilo, Hawaii
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December 24, 2013
As the tigerwood pattern is just printed onto the bamboo, I am wondering how robust the top layers are to scratches, and if there is anything that can be done when it does get scratched? Is there a stronger clearcoat that can be applied post installation?

I know as a disclaimer it says tropical hardwoods may darken due to sunlight conditions. As this is just a printed pattern on the bamboo, will this darken in the same way? (Will the bamboo darken?).

As our humidity is around 80 % at times, do you have problems with your products in these conditions?

Mahalo!
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Answers (2)

Asked by
Adairsville, GA
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January 24, 2014
Answer: 
Altering the wear layer surface would void manufacture warranty of the wear layer. Results of recoating can vary.
As a bamboo product, this model is not an exotic "hardwood" so the information that applies the Tigerwoood hardwood does not apply to this "printed" bamboo.
This product should only be installed in an controlled environment. The recommended humidity range is 35% -55%.
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December 26, 2013
Answer: 
Thank you for your recent inquiry with The Home Depot. I believe it would be best to reach out to the manufacturer for assistance. The manufacturer is Home Legend and their customer service department can be reached at 1-877-690-WOOD.
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2 answers

can this floor be nailed to particle board ?

This question is from Exotic Tigerwood 5/8 in. Thick x 5 in. Wide x 40-1/8 in. Length Solid Bamboo Flooring (22.29 sq. ft. / case)
Asked by
albert
kingston pa.
September 6, 2013
removed the carpet sub floor is particle board can we nail this model hl401 to the particle board
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Asked by
Viera FL
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October 4, 2013
Answer: 
yes but only if floor needs to be floated
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Asked by
Adairsville, GA
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September 9, 2013
Answer: 
Particle board is NOT an acceptable substrate for nailing applications.
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2 answers

What is the process of returning this flooring if I do not like it?

This question is from Exotic Tigerwood 5/8 in. Thick x 5 in. Wide x 40-1/8 in. Length Solid Bamboo Flooring (22.29 sq. ft. / case)
Asked by
rayne
elk river, mn
March 9, 2013
This floor looks great online, but without being able to see it in person or touch it, I'm worried I'll hate it when it gets here. I'm not going to spend $2000 on something I may not like and cannot return. So, what will I have to do to return it?
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Asked by
Florida
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Home Improvement Profile: DIYer
January 20, 2015
Answer: 
I returned my extra materials to a store. No issues just walk with a copy of invoice.
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Asked by
Adairsville, GA
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March 10, 2013
Answer: 
You contact the retailer through whom you ordered the product and request them to contact the Claims department for a return authorization. If the product is not defective, there will be minimum amount restriction and restocking fee assessment.
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2 answers

After reading a review it states that the top layer is a veneer. Is this true and can this floor be sanded?

This question is from Exotic Tigerwood 5/8 in. Thick x 5 in. Wide x 40-1/8 in. Length Solid Bamboo Flooring (22.29 sq. ft. / case)
Asked by
Ajfoster02
March 6, 2013
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Asked by
Central PA
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March 12, 2013
Answer: 
The top is not even a true veneer... It is a picture of wood like you get on a laminate product. You cannot sand the surface.
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Asked by
Adairsville, GA
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March 7, 2013
Answer: 
This product is constructed of solid bamboo. The tigerwood design is "printed" and sanding would remove this. Sanding is not recommended and doing so would void the warranty.
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Customer Reviews

Exotic Tigerwood 5/8 in. Thick x 5 in. Wide x 40-1/8 in. Length Solid Bamboo Flooring (22.29 sq. ft. / case) is rated 2.8 out of 5 by 17.
Rated 1 out of 5 by from Do NOT buy!!! The description of this product is very deceptive. It is actually more like a laminate product than a bamboo hardwood. In the fact that the finish "ply" is a picture of tigerwood on top of a bamboo backer board (instead of MDF on laminates). First major con: I thought I was getting actual hardwood, and I got a picture of it instead. The concept of a bamboo backer is a good one, except this specific product was constructed very poorly. The tongue and groove edges literally flake off in spots as you take it out of the box... I could only imagine how it would hold up with body-weight, pets, children, drops, etc. Next, you begin installation and notice gaps in the seams, warped boards, and just an overall poor product. The single "Pro" I have is regarding the appearance. The particular picture the manufacturer chose for this finish ply is visually stunning, if you are OK with the idea of a laminate finish. In fact, we brought a board to some of our local flooring suppliers to compare the finish to other products. They all laughed at the quality of the board, but had nothing that gave the same look. Even real tigerwood is significantly lighter in color (even after darkening over time), and has less character/striping. Bottom line: If there were a solid or engineered product that had the same finish (or very similar) as this floor, I'd purchase it immediately. Instead, I'm planning to purchase an engineered product for a different manufacturer that will look good, but not exactly what we were going for. I'd rather have a good looking product that will last a lifetime (or at least 20+ years) than lay a product that looks amazing but falls apart and is not true. Sorry Home Depot... You're service is excellent, but I have to return this Home Legends floor. I'd recommend demanding better quality from the brands you stock/sell in your stores.
Date published: 2013-03-12
Rated 1 out of 5 by from Do Not buy this product! -I am an Architect, this floor looks great, it however is a faulty product-do not buy this. it looked great for a few days until I did some painting. Any kind of painters tape will rip the top layer off exposing a white film below. likewise if you drop even your keys on this, it will chip and you will be left with a white film below the colored top layer. it almost looks like the top veneer is a photograph. -This must be pulled from the market -Cannot say enough bad things about this product. -looks fantastic, for 10 minutes
Date published: 2015-07-30
Rated 4 out of 5 by from HD Exotic bamboo tigerwood HL 401 We purchased 1500 sf of this bamboo Tigerwood for a new custom home we built in Florida. We and everyone who has seen the floors installed love the very rich warm color. We installed it on all the main first floor common areas including the kitchen. We also had 300 sf installed in the 12' high tray ceilings. Its very easy to install since its has a click feature. Installation done by professional flooring company. Very little if any waste. Color and planks 100% consistent. Glue is the largest cost factor besides the wood. Glue is expensive and we used 10 buckets for 1200 sf. It covers about 30-35 sf per 4 gallon bucket. Keep this in mind, glues dont cover what the manufacturer says. Its also very expensive, about $145.00/ bucket. When you walk its soundless unless you have dress shoes. Only downside so far is that we have a breakfast nook with chairs on casters. I weigh 220 lbs and the casters leave slight but visible track marks. Its a tad bothersome but live and learn. Its not as hard as other woods. The value of the wood vs the price is fantastic. Would definitely recommend. Plus Depot stands behind the product with no hassles. other retailers may not.
Date published: 2013-10-04
Rated 2 out of 5 by from Wouldn't be my first choice I have my own flooring business and have recently installed this product in a customers home. To start off, the description that Home Depot has this labled under is misleading. Yes, it is a solid bamboo floor......BUT....it is a veneer over top of the solid bamboo floor that tries to look like Tigerwood. I've installed a solid Tigerwood in a multi-million dollar home in the town I live in, 5500 sq.ft. of it actually & the veneer looks like it is an aged Tigerwood floor. Me personally, I wouldn't put this in my home. I'm not too big of a fan of bamboo anyway, but bamboo with a fake looking/veneer Tigerwood on top, most definitely not. The only thing I have to say good about this product is that it goes together well. My employees and I installed about 700 sq.ft. of this in about 5 hours.
Date published: 2013-03-19
Rated 1 out of 5 by from Garbage from the discription i also thought it was a solid bamboo flooring. i bought 1200 sf of it. the first cut i made the edges were jagged and it wasnt so solid. like others said it was a veneer face and after making a cut i could take my fingernail and scrape off the picture with my nail. very disappointed.
Date published: 2014-11-08
Rated 1 out of 5 by from Misrepresented and Poor Quality The Material is described as Solid Bamboo. However it is NOT solid but rather a extremely poor quality laminate where the laminated finish completely comes off with the slightest tap, high heels, dog nails and will strip off in large pieces with scotch painters tape. Worse yet Home Depot customer service passes the buck if you purchase anything on-line. We have been told to deal with the manufacturer directly. Unfortiunately Home Legend has no sense of urgency either. Subsequently after a more than a week since we stopped installation (our home is a mess with a unfinished install that is deteriorating each day) we are no closer to any kind of resolution. Yes indeed the floor was coming apart before we even completed installation. The whole experience has been so humiliating that I can't even off any kind of rating.
Date published: 2015-08-22
Rated 1 out of 5 by from worst product ever I purchased this product for my entire downstairs and after a few months I noticed that there were scratches in the finish. I had purchased bamboo because it was supposed to be harder making it scratch and dent resistant. These scratches are not little indentations, they have caused the entire finish to flake up and expose the white primer underneath. The white primer eventually wears away too and shows the bare bamboo. I will be writing to the company because my whole floor is destroyed and has to be ripped up and replaced. Hopefully their customer service is better than their product
Date published: 2015-11-08
Rated 2 out of 5 by from not happy with tigerwood bamboo Did not realize that the top was going to be just a veneer. I was thinking it would be solid like the other bamboo I had gotten at Home Depot. I am afraid that this flooring would never hold up to any kind of refinishing. If it was damaged, it would just have to retain the damaged area unless there was enough boards to replace it.
Date published: 2015-01-20
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