Rated 3.9 out of 5 by 11
Rated 2.0 out of 5.0 by Mike 6-Person 81-Jet Spa
We received the SPA and started filling with water and noticed that the unit was shipped to us with a missing plug in one of the pumps. Called the Mfg and they sent me the wrong parts 3 times. Took 3 weeks to get right part.
March 14, 2016
Rated 5.0 out of 5.0 by JIm Awesome
Great tub - jets are strong and can't say enough about the overall quality highly recommend
January 5, 2016
Rated 5.0 out of 5.0 by HotTubber Love my hot tub
Lots of jets and very relaxing. Use it daily. Wife and children also love this thing. Did have a problem with the heater after a year of use but called the number in the user's guide and then sent a replacement no charge, no hassles - just serial number and error code and replacement part was on the way.
Set up took some work and some money but reasonable amounts of both. Got a EZ-pad for a 400 and my teenage son and I were able to set up. The electrician cost about 700 but then we were up and running. Remember to put some money aside for chemicals and you may want steps, a bar and some nice robes.
Feels like living in luxury.
September 13, 2015
Rated 4.0 out of 5.0 by Sig Good but no insulation
The hot tub is great for the money. Works well. Beautiful color. But there is minimal insulation. A little bit of spray foam. No insulation on panels or around top edge. That's great if you live in Florida. Not great if you live in Washington state where it gets down to -15 sometimes.
September 16, 2015
Rated 5.0 out of 5.0 by Leslie We love our new spa
We were absolutely thrilled when our new spa arrived. The spa arrived on time as expected. There was a small ding on one of the panels but I called the service department and spoke with a gentleman who was very kind and shipped me another one out no hassle what so ever. We have had it few months now I just wanted to put a little time in between before I wrote our review. I am very pleased with the spa. I myself like the waterfall and love how it looks at night with the led lights. Jets are powerful, controls are super easy to understand. I would most definitely recommended this spa to anyone looking for a hot tub.
February 6, 2015
Rated 5.0 out of 5.0 by Dave Tub exceeds our expectations
We absolutely love this SPA...the powerful jets and 2 pumps operation gives us the best we could have hoped for while relaxing...Customer service is great, only had one small problem with one side of the cabinet being split and they are taking care of that for us no questions asked...the water fall, wide open will reach the middle of the lounger so we keep it toned down a little but absolutely love it, it could use better lighting or maybe a light on the far side as the one light doesn't light up the whole spa at night..but only downfall i've found so far...definately recommend this to anyone looking to purchase...
August 27, 2014
Rated 5.0 out of 5.0 by SoakingInPortland Love our new spa
As other reviewers have said, the waterfall and light are pretty much useless features. Could have left them out completely and not diminished the experience at all. Other than that, we love this spa!
The amount and locations of jets work out just fine, and there is plenty of control over which jets to increase or decrease the pressure. Like more power for jets in one area? Turn down the other ones. Pump size is just fine, no problem. The main pump has low and high speeds, and the other one is high only.
The only bad thing I can say about the experience is that the cover had shipping damage, but the spa company had it replaced in less than two weeks with just a couple phone calls.
We looked at a lot of different tubs and deals before picking this one, and think it is a definite value for the money.
January 10, 2015
Rated 3.0 out of 5.0 by RMKX uninsulated
Had a defective heater . New one sent. Ends on wiring had to be change. Spinning jets popped out after a year. Quick replacement. Installed myself. Although customer service has been great the tub has nothing but spray on insulation on the shell and aluminum sheet around the outside frame. I have installed foam board under and on the side with r 17 value. Not a northern tub if the temp goes below 30% look for a different tub.
This hot tub is made by Laguna Spas. I gave an average rating because customer service has been fast and responsive
April 22, 2014