Rated 4.1 out of 5 by 236
Rated 1.0 out of 5.0 by DianaLM Not a good purchase.
Had problems installing so called customer service. Spoke to a man in India. He was very rude and told me do this, are you done, do this, are you done? Impatient and rude. Spent 45 minutes with him. Had to get someone the come out. Turns out you have to unplug the power in the heater. Instructions just say to turn off breaker. Customer Service said the same. Turns out it was a 3.00 chip that burned out. With labor it cost almost 300.00. I only paid 48.00 for the thermostat. The inside temperature off by about 6 degrees. Contacted Honeywell and they said just to use the portable thermostat to figure it out.
September 20, 2016
Rated 1.0 out of 5.0 by LuckyHomeowner Bad customer service
I contacted Honeywell and was told that this was a direct replacement for my Honeywell T-8000C thermostat. It isn't. No matter what anyone tells you, it REQUIRES batteries to operate. I contacted Honeywell several times after I installed the thermostat and it wouldn't work. They offered no compensation or help for my problem. They told me that they ARE NOT responsible for the bad advice they gave me.
October 20, 2016
Rated 5.0 out of 5.0 by Sharkaru Very easy to use.
This thermostat was easy to install and easy to program. I like how you mount the base and attach the wires to the base. Once you are done you snap the thermostat into place and start programming. You can pay a bit more and get the touch screen version and loose the buttons altogether. For my application the buttons are fine. This thermostat also is compact and has a fairly small footprint. I like it.
October 20, 2016
Rated 4.0 out of 5.0 by Makthemo Works Great For Us!
We purchased this programmable thermostat to use with our heat pump. We had tried a different brand programmable thermostat which claimed it could be used on a heat pump, but it literally freezed up both the outside heat pump & indoor air handler at the same time. But, Honeywell does the job...NO freezing at all!!! Now we can program different times & temps for to our liking! Thank you Honeywell!
The only complaint we have is that the thermostat temperature reading is off by 3-4 degrees, which is way too much, if you ask me! We have a weather station temperature system with indoor\outdoor sensors & our previous thermostat was also a Honeywell, but a non-programmable one...it had a very accurate temperature reading which matched the sensors of our weather station. I wish we could remedy this huge variance in temp reading!
October 7, 2016
Rated 5.0 out of 5.0 by Carloncho Straight forward and easy to install
The installation was very easy as I replaced the Honeywell Chronotherm III.
The programming was also relatively easy and very conveniently explained
in plain English.
October 11, 2016
Rated 1.0 out of 5.0 by DrBundy Skip this one, buy something that actually works
HVAC guy said we needed a new thermostat since our old programmable one was (according to him) bad. Bought this as a replacement and had problems from day 1. We're just over 60 days from purchase and install and I switched back to the old t-stat (which works exactly as well as it did before). Problem #1 - The temp reading is woefully inaccurate. We have to set this thing at 67 degrees to kick the AC on in the office. There is no way the air temp is that low, confirmed with an IR thermometer. This thing isn't calibrated well, or even at all. Problem #2 - the screen dims so much you can't even read it. Thought it may be a low battery issue but I tried 2 brand new Duracells fresh from the package and still no display. For $50 you can do so much better. Skip this Honeywell and go for a better brand.
September 27, 2016
Rated 1.0 out of 5.0 by cherry dont buy it
I bought this to replace another honeywell that lasted less than two years. That should of been a flag. As another reviewer mentioned the temp reading is not accurate. I used to set my daytime temp at 75, I had to turn this one down to 70 and it still felt hotter. I had a temp humidity shelf unit at work that I brought home to compare. It is 6 degrees off. When I called the number in the book of course they were not from the USA and kept telling me that it was radiant heat and it was accurate. She even tried to tell me setting the portable unit nearby would make the honeywell read hotter and the portable thermometer was the inaccurate one. I am purchasing another brand and taking this one back. No faith it will last since it is defective to begin with.
September 9, 2016
Rated 5.0 out of 5.0 by repairs1 very good replacement thermostat
customer very happy with the ease of use
needed this larger size to cover hole in wallpaper left when old unit removed
easy installation very versatile
September 27, 2016