Rated 4.2 out of 5Â by 170
Rated 1.0 out of 5.0Â by Ziggy78 Cycles on and off WAY too often and there is no setting to change it.
I bought this specifically for the WiFi capability. I had a Braeburn digital thermostat that worked great, had a differential of 1 degree. If I set it to 70, once it reached 69 the heat would kick on and shut off at 71. Of course depending on the temperature outside the time it would take to come back on would vary. This thing has my furnace kick on, heat up run for 2 minutes and cool down, hold for about 4 minutes and start over again. ALL DAY. It's a common problem with Honeywell and there is no way to change the setting that they claim to be a half degree. It seems more like a 1/10 of a degree. My parents have the same thermostat basically, but just without the WiFi capability in their house. My house is 50 years old theirs is 3 years old and it does the same thing.
I called Honeywell...... 20 minutes on hold, I had to be transferred over to the "thermostat department" and hold another 20 minutes and got a woman who spoke terrible English, who was pretty much talking to me as if I have never turned a screw in my life. Their customer service is a joke. I hung up after she told me my insulation needed to be replaced.
My old one worked like a charm, I just wanted the WiFi capability. My house is VERY well insulated, this thing is just EXTREMELY sensitive and will wear out any furnace and isn't going to save anybody any money. It's not near a door, or near a register blowing on it when the furnace is running... I figured out on my own there is a CPH (cycles per hour) setting that can be changed, which makes it run a little less, but still doesn't operate like a quality thermostat should. The WiFi and phone app are the only things that work like they should. I'm going to keep toying with the CPH and see how that works out during the summer with the A/C but I'm already predicting I am going to get myself a Emerson (White Rogers) Sensi.
Really disappointed in Honeywell. I've read this same problem in many reviews in many of their digital thermostats. One more small feature added, making the user able to change the sensitivity to a full degree or two instead of a half (I think its even less than half) would make this thing great!
December 28, 2014
Rated 1.0 out of 5.0Â by Rance waste of time and money
I purchased this product in hopes of saving money on my gas bill. But it ended up being a complete waste of an afternoon. My furnace is wired with 4 wires but this unit requires 5 wires. They have an alternate wiring video for this issue. I followed the video and everything went smoothly until I had to rewire my furnace wire block. My furnace is a Lennox elite and was installed in dec of 2012. The wire block on my furnace did not have the same basic wire slots in the video. So I called technical support and waited 45 min to have some woman from somewhere that has English as a 3rd language. She asked me to describe what the issue was. I repeated it to her about 3 times before she understood me. She then proceeded to ask me a bunch of form questions, 90% of these I just told her 3 times. I again repeated myself over and over until she git it all typed in her computer. She then proceeds to repeat the infomation in the video I just watched verbatim. I explained to her over and over I did not have the letter on my wire block that she was looking for, and hence the reason for my call in the first place. So after an hour and 45 min she told me nothing more than the video said, except in broken English, and proceeded to tell me that I need to hire a licensed HVAC guy to wire it for me.I refuse to pay someone a service charge to come out and wire this for me. If their tech support cannot help me wire their thermostat to my 2 year old name brand furnace I want nothing to do with this or any of Honeywell's products. I am returning it tomorrow.
January 5, 2015
Rated 4.0 out of 5.0Â by GeekGuy Great thermostat, poor notifications
I bought 4 of these for the house (should have bought one more). They were very easy to install. One of the downfalls is that they don't have their own webserver, which means that you have to use the Honeywell service to control them. The service is free, but I wonder what happens if they ever go out of business. In addition, because the thermostats connect to the wireless network, I felt it necessary to set up a subnet so that the devices didn't have access to all my personal information.
The one downfall (besides the fact that they don't have their own webserver) is that the alert messages are not customizable, and they are too long to be sent via the text messaging. The alerts work fine with e-mail.
May 14, 2013
Rated 5.0 out of 5.0Â by JPKelly GREAT WIFI Thermostat BUT not a WINK controllable unit!!!
Installs and sets-up like a dream. Very intuitive setup and operation and it has a GREAT (free) app to control it. However, FYI - this unit will NOT join up with the WINK HUB. Just off the phone with rep from Honeywell who confirmed it. You won't find the crucial step of selecting "rf10" in the Honeywell menu and thus it can't be added to the WINK. Rep says you must get the Z-Wave unit instead.
September 29, 2014
Rated 5.0 out of 5.0Â by Happy Great Addition to Our Winter Vacation Home
For years we've been driving up to our vacation home in Truckee at North Shore, Lake Tahoe, CA and in the winter the house was cold and took forever to warm up. Now I set the thermostat to the warm temperature that we like before we leave and when we arrive the house is toasty warm.
Easy to install with good instructions and great on-line video. Once installed, super easy to program and set up the wi-fi account. So far it has worked flawlessly.
After much research I selected this model because I wanted touch screen but didn't need all the bells and whistles of the $200+ models.
I am recommending this wi-fi thermostat to all my mountain friends.
December 27, 2013