Rated 3.8 out of 5 by 355
Rated 1.0 out of 5.0 by HDShopper Poor support from Honeywell
I installed this product as instructed. I used a pen as per the manual to depress the wire clamp. One of the clamps fell off while I was adding the wire. I asked Honeywell to replace only the back panel. They refused to do so. They said I had to buy a whole new thermostat. Their support for this product is poor.
December 31, 2015
Rated 5.0 out of 5.0 by Jack Perfect!
I love this thermostat! Just installed it 2 days ago, so let the electric usage savings begin. I can set the indoor temp from anywhere with WiFi - my office, my car, an airplane, or from my bedroom! I highly recommend this product. Every HVAC tech with whom I have talked indicate that Honeywell makes the best brand or thermostats. 5 Stars
December 20, 2015
Rated 5.0 out of 5.0 by Steve Great Thermostat, Easy to install
I am not a professional DIY guy. I put myself in the intermediate/medium category, and perhaps even that is generous. But I was able to replace my old Honeywell with this new WiFi enabled rather easily. The thermostat is great--gives me basic, local weather, and I can use my smartphone app to change the tempature. Nice when I am upstairs and want to change it in the bedroom--no need to go downstairs. I've onyl had it for a month, but really like it so far.
October 27, 2015
Rated 5.0 out of 5.0 by steve47 Good Product for Any System
This thermostat is easy to use, easy to install, and reliable. Unfortunately it took more than a little effort to get Honeywell to confirm that the product is appropriate to use with 2-stage systems.
December 15, 2015
Rated 5.0 out of 5.0 by Alan Excellent Choice for Landlords
I have installed these thermostats in 7 of the 9 apartments we own in Burlington, Vermont. The greatest value to us is that we can monitor and get alerts for cold temperatures in our apartments. Tenants are not always aware that turning the heat completely off when they go skiing out of town for a week in February is not healthy for our buildings. Being able to receive an alert when the temperature drops below 45 degrees in any of our units saves us a huge amount in plumbing repairs from a freeze up. In addition, we are in a young, tech savvy, highly competitive rental market and prospective tenants LOVE devices like these (and, BTW: USB charging outlets!) Once installed and connected to our central account, we can e-mail each new tenant their personal thermostat access isolated to their thermostat and turn it off when they move out. We also have them installed in our home and love the full featured interface and convenience. I highly recommend this thermostat for homeowners and even more highly recommend for landlords.
December 1, 2015
Rated 1.0 out of 5.0 by CHAUSTER ANOTHER JUNK
IT DON'T LAST VERY LONG. SEVERAL TIMES THE FAN STAY ON ALL NIGHT LONG, WHEN I SET A DEGREE WHERE I WANT, THERE IS NOT RESPOND. IMAGINE THE HIGH ELECTRIC BILL I GOT. CALLING TECH SUPPORT WAS A HUGE NIGHTMARE. IT TOOK 3 TECH SUPPORT TO HELP ME BUT THEY DIDN'T HAVE ENOUGH EXPERIENCE.
November 27, 2015
Rated 3.0 out of 5.0 by rp Great thermostat but..
This is an elegant thermostat that works very well. We have had it now for over a year and wish we'd bought three of these.
The "but" is because what you do not want to do is install this in a bedroom. The issue is that it reverses the colors at 2am - we asked Honeywell a year ago to let us change the time it does this but you cannot. If you are a light sleeper, at 2am your room becomes bathed in light. They tell us it does it to protect the screen but it is a major nuisance for us.
October 14, 2015
Rated 5.0 out of 5.0 by waltl57 WI-FI Smart Thermostat by Honeywell
Mounting and programming the thermostat was an easy task. I like the idea that you do not have to constantly change batteries. The system has a memory setting, if power goes out, but you MUST have a " C " wire, which, if you do not have, will not make it useful for older homes. Temperature setting takes 1 or 2 days to acquaint itself with the interior of the home, but once it does, it is dead on!
November 10, 2015
Rated 4.0 out of 5.0 by royalewithcheese Very Good Product
Picked this device up yesterday and installed it immediately as my old thermostat bit the dust. I price matched with another store and got a additional 10% off thanks to a tip by a previous reviewer.
The installation of this device was rather simple and the wire connectors on the device were very handy, you simply push the wires instead of needing to use a screwdriver. I found it a bit annoying that you had to use a C wire as mine was not connected on the furnace end so needed to do that as well. If I didn't have a C wire this would have been a nightmare to install. Once mounted the setup on the thermostat was simple with guided on screen menus that take you through the various options. There is also a help button on every screen which when selected gives you a brief description of what everything actually does. Connection to my home WiFi was done quickly and easily as well.
From the app point of view I will say I'm not wow'd but I am satisfied. I had to go to a website to first create an account and register the device and then could download the app and connect. The app has all the basic functions including, manual temp override, scheduling, fan control and system control. Overall it functions well but could look and flow a little nicer imo. The other thing I noticed is that it doesn't connect to the thermostat in real time, meaning as I adjust the temp it is not adjusting the thermostat. It rather builds a 'batch' of all the changes you make and then when you save it sends them all to the device. This can take time in some instances and seems like this could have been setup more efficiently. Either way, I'm satisfied and it works.
The other limitation to the device and app is that there is ZERO reporting of any kind. So if your interested in monitoring your energy use in anyway this is not the thermostat for you.
From a usability perspective on the device itself it's very nice. It allows multiple ways to customize the look of the screen and colour scheme. The screen itself for a thermostat is actually very sharp and bright, the touch response is poor at best but since all buttons are large and you rarely need to touch it, I'm OK with it. The device also comes with a link to 'accuweather' via your WiFi which gives you a read out of the outdoor temperature and humidity. While this is nice, I would have liked the option of actually running something outside to control this rather than accuweather. When I initially installed the device the weather was working, once it self-updated the firmware though it broke. I was left with a permanent 'waiting for updates'. After a lot of troubleshooting I discovered that the software is very temperamental with the city and postal code combination. I had to try neighbouring postal codes until it finally populated the outdoor temp.
Overall the device has some quirks but I fully recommend it. Just note the few limitations with this device since it's now using 3-4 year old tech.
July 26, 2015
Rated 4.0 out of 5.0 by hodgy03038 I do love the WIFI Thermostat
It was fairly easy to install it with one exception. The cover on the back left corner didn't want to stay closed and when and if it opened it would disconnect. Nothing a little duct tape couldn't fix. No problems - it works fine and really convenient to set the temp via my phone and now I can actually SEE the thermostat. It was difficult to read the old LCD (black letters on greenish background) where I often times had to use a flashlight to read it. It's fairly expensive though.
October 6, 2015
Rated 5.0 out of 5.0 by inthedark "C" common wire is a must
bought to replace old temprite thermostat .MUST HAVE "C" WIRE IS A MUST. i choose this one compared to the NEST due to the recommendation of a very good friend who does HVAC repairs and install as a professional. the nest is nice but i didn't like how it just displays the temp unless you scroll to see other settings but this honeywell displays current temp, outside temp, humidity outside and inside, date and time among other things also you can change background color to match decor . it was pretty easy to install just took picture of my old setup of my thermostat and matched the wires , but my C wire wasn't connected so i did find an odd wire wrapped around the other wires which wasn't connected and called my friend who told me to connect it to the thermostat and to go to my furnace and connect the C wire at the motherboard from the furnace the whole insall took about 45 minutes.****BEST FEATURES*** once all set up with wifi i like being able to control temp setting with out being home and being able to control the thermostat with my phone. i can set individual temp setting for each day also has lock out feature which disables the thermostat with a password to keep your settings secure and noone but you can control the temp , has built in alerts in case temp falls or rises past your preferred settings .overall i am 100% satisfied with this thermostat
December 24, 2015
Rated 5.0 out of 5.0 by USMC2147 Great Thermostat
This thermostat is easy to use, very accurate and with the app setting it is effortless. When installing, make sure you have the 5 wire conductor in your wall. If you don't you will have to pull a new one. The instructions for using a 4 wire setup don't work, or at least didn't when I set it up. After pulling a 5 wire, it was easy.
November 10, 2015
Rated 4.0 out of 5.0 by klinger Nice product
Easier installation then I thought!!Good price for what the thermostat does.
November 30, 2015
Rated 5.0 out of 5.0 by GeriC Great product!
We purchased this Honeywell thermostat for two reasons: to be able to monitor the temperature when on vacation and because of the fan recirculation feature. My husband would have had to add the "C" wire but with our house layout it was easier for him to run new wiring and relocate the thermostat. The installation went quickly and once installed he left it to me to do the set up. It only took a few minutes to do this thanks to the guided steps. We have been using the thermostat for about 10 days now and love it. We haven't had any issues with wifi connectivity and if you want to override the programmed settings, it's very easy. We are very happy with our purchase and highly recommend this thermostat.
January 26, 2014
Rated 5.0 out of 5.0 by AK Thermostat
Great tech support, my system required some rewiring on the furnace control panel.
December 8, 2015
Rated 2.0 out of 5.0 by Nowek Short life
Thermostat works well, and pretty happy with its features. However, 9 months after installation the aircon stopped working and after troubleshooting, found out the Y circuit for the aircon doesn't work. Now trying to claim warranty directly with Honeywell.
November 18, 2015
Rated 5.0 out of 5.0 by gambit77 Honeywell WiFi-Enabled Smart Thermostat
Easily installed in about 15 minutes, intuitive touch screen controls with adjustable color background, indoor and outdoor temperature and humidity, 4 daily setbacks and a great app that runs on your smartphone or computer. The app enables you to remotely turn your unit(s) off and on as well as adjust the temperature and setbacks. If you are replacing an existing thermostat, you will need to connect the "C" wire if it is not in use by your old unit. This involves opening your HVAC unit, going to the terminal strip where the thermostat wires are connected, and making sure that one of the unused wires is connected to the 24v terminal then connecting that same wire to the "C" wire position on the inside of the thermostat. We prefer this thermostat over other brands because of its high ratings from a major product rating magazine as well as the fact that it does not attempt to "learn" our behavior enabling us to have complete control at all times. This is really a great product!!
November 3, 2015
Rated 1.0 out of 5.0 by DGinSacCA Worked for a year
I purchased this from HD a little over a year ago. I had the usual issues at first (wifi disconnect etc), but I finally got everything sorted out and it worked great. A few weeks ago the capacitor went out (high voltage circuit, not low voltage which the thermostat is on) on the compressor. I hired a professional to install a new one and after testing we found that the thermostat was out too. I called Honeywell customer service. They walked me through 45 minutes of testing to verify that the unit was the issue. At that point he said, yeah just take your original receipt and return it to HD. What a waste of time and effort. The unit of course it just out of warranty. 1yr
April 1, 2015
Rated 5.0 out of 5.0 by Chris best thermostat I have ever purchased
I have purchased many thermostats in the past with some degree of dissatisfaction. This thermostat holds up to all the hipe. Installation was very easy with no guess work. I was done in 10 minutes including reprogramming to my needs. Installing the the app on my cell phone and laptop was super easy. I would recommend this product to anyone.
November 1, 2015
Rated 5.0 out of 5.0 by Pyro863 Amazing
This unit is not only easy to use but lowered my electric bill by 25.00 a month it helps keep the whole house at a constant temperature, and the ac doesn't kick on and off like it did with the old one great investment.
November 7, 2015
Rated 5.0 out of 5.0 by ddon outstanding thermostat
had item install professionally and works just like as advertised very happy this thermostat
November 9, 2015
Rated 5.0 out of 5.0 by Warpedscout Works if you research it
Only thing I had to call about was a power wire that support helped find and connect. Had this on my home since October 2013. Someone here said it did not have an automatic mode, it does. Set to automatic And fan preference, select heat and cool points and walk away. Phone app easy to use and works anywhere I have cell service. Read the manual and is easy to install and operate. Have had no problems with this product! Only problems I have seen is users do not research product to their system and either read installation instructions or have a professional (or kid that is technically competent) install it!
February 26, 2015
Rated 5.0 out of 5.0 by sleblanc504 Great thermostat
I am really happy with this purchase. This thermostat has plenty of features and is easy to set up. Works great from anywhere with app.
November 3, 2015
Rated 1.0 out of 5.0 by ChrisK Can't rate any lower than 1
Poor quality, does not last long. Works well when it works. Not able to say any more
October 22, 2015
Rated 1.0 out of 5.0 by MellyMel Poor quality and customer service.
Installed on a 3 wire heat (gas furnace only) system. It was easy to install and setup and after some searching their website did recommend installed the "G" wire on the "C" terminal at both ends.
After 4 hours the thermostat shut off completely and had to be pulled off, pushed onto the mount to reboot (or reset the circuit breaker). It came up, ran for a few hours then died again, permanently. No way to revive it. Attempted to call customer service but after 30 minutes on hold gave up.
This was an online order from Home Depot and the local store was happy to refund the cost so I could buy a Nest thermostat.
January 11, 2015
Rated 3.0 out of 5.0 by JAM Requires too much personal information
It was easy enough to install and register, but there is no need for the detailed personal information required to get access to my thermostat over the internet. Otherwise I would have given it a better rating. There is no need for an exact street address (which Honeywell requires!) and many of the required "security" questions attempt to eke out more personal information.
August 22, 2015
Rated 2.0 out of 5.0 by PaulM Good thermostat with issue, don't buy if you are using for home automation!
If Honeywell would just release and API for their products then I would easily give this 5 stars. The most unfortunate problem with this thermostat is Honeywells lack of wanting to work with other developers. They want you to use their web app and phone apps and that is it. Every time someone figures out how to link it, Honeywell breaks the link. If your plan is to use this with a Vera or other home controller, look elsewhere. The 3m50 and 3m80 are good units that work with home automation. I started with the 3m50 and swapped out to this one because of the ease of use. Unfortunately, when I found out that it would not work with my Vera I returned it.
As for the thermostat alone. The touchscreen is nice, It is very bright even at its' lowest setting. Still casts light into the bedrooms from the hallway. If you are placing this in an area with a lot of light, it will be easily seen.
My biggest complaint about the actual thermostat is that it only has a 1 degree swing. If you set it for 75 deg it will remain there until it hits 74 then turns off. At 76 it turns back on. I have found that this is using much more electricity then the 3m50 with its 3 deg swing as the AC is only off for about 5 min at a time. I spoke to Honeywell and they confirmed this is by design. BTW, don't test the actual temp on the thermostat against anything else as they won't match. This thermostat uses their proprietary temp algorithms that measure temp and humidity to give you a "real feel" temp.
In the end, if you are looking for an easy to use touchscreen thermostat that is less energy efficient than just about any other but will provide you with the best comfort levels, this is the one!
If you are looking for something you can control via home automation that is not as easy to control and is much more energy efficient then look at the Filtrate 3m50 instead.
October 18, 2015
Rated 1.0 out of 5.0 by rich JUNK
Purchased 3 units for a vacation home located in the UP of Michigan, one of the three out of the box did not work, no big deal. Home Depot did the exchange no problem but it was a hassel since HD is located an hour away, but HD took care of everything. Then today from 7:30am in the morning until at least 12:30 (5 hours) the servers crashed for Honeywell. Called Honeywell support two times and they did answer the phone and were nice people to talk about but how terrible is if for a company such as Honeywell to have a server crash that completely takes everyone off line? Lost my turst in Honeywell and these are going back to the store for a refund.
March 4, 2014
Rated 3.0 out of 5.0 by Frank Downgraded Program
Only control 7days program nothing else.
My 25 years old thermostat also gave me reports for today's, last week, & last month for how many hrs my AC/Heat was on.
September 26, 2015
Rated 5.0 out of 5.0 by 1MarcD Very Nice Product, March 13, 2015
Followed Quick Start Guide, and within 30 minutes thermostat was up and running. Followed all the prompts. Within no time of loading thermostat's Mac address and ID, it found my network. Typed in my p/w I was able to communicate with their app. No hitches for me. Scheduling was straight forward with the option to choose help if needed. Outside temp is a nice feature. Thermostat did an update with no hick ups. I was able to match my decor as well. Many options to use if needed, and easy to get to them. Honeywell did very well with this thermostat and instructions. Hopefully one day they will be able to control modulating furnaces.
Note 1: this thermostat was offered cheaper at a competitor. The staff at Home Depot were more than happy to match the price plus give an additional 10% off after verifying it. Saved me an hour and half driving. Great purchasing experience at my local Home Depot.
Note 2: if you purchase this thermostat and a few others carried at Home Depot, Hydro One will also give a rebate of $100 if purchased before March 27, 2015.
March 15, 2015