Rated 2.0 out of 5 by 235
Rated 1.0 out of 5.0 by CRISHER7 LEAKING TANK!!!
At first I thought I got such a great deal!! I cleaned great but after a year It all changed my clean water tank started leaking and then the plastic spinner screw fell out and not aware of it right away my dog chewed it up! I finally got around to getting in touch with hoover and since i lost my receipt they could not honor the warranty and they do not just sell the spinner screw PART#303763001 WHICH IS FUNNY THEY SELL EVERY OTHER PIECE ON THE TANK BUT THAT ONE!!
VERY DISHONEST AND SHADY!!!
April 16, 2015
Rated 1.0 out of 5.0 by inCO Stupid me, I should have read the reviews
40 square feet into the first use and the brushes stopped rotating. AHHHHH! Turns out the dial that sets the depth of the spin brushes broke. The piece moves an arm that tells the machine to spin the brushes because the foot release is off and the machine is in use. Because the bar could no longer move forward the brushes would never spin again. Seriously frustrating. This cleaner looked so good on paper and made for a great comparison. My Bissell lasted 8 years and this was even loaning it to every relative who ever moved out of an apartment. My Hover... 20 minutes. Time lost trying to fix the problem via phone calls, and emails just to stand in line for my $$$ back.
January 14, 2015
Rated 1.0 out of 5.0 by Shawn10701 Broken part right out of the box
Due to that I brought this unit yesterday and picked it up last night. I brought home put it together and found that the squeegee will not snap on. i read the manual even watched the video Due to that it is the weekend now I have to wait until Monday to call hoover. I will be calling Sears tomorrow and if they or hoover does not help this product is being returned! this is the second hooverI have had. The deluxe floormate stopped working after a year.One day I went to push the start button it started for 2 seconds and would not come back on. Then they expect me to take the product 30 minutes away this is ridiculous I thought it was thoroughly checked before leaving the warehouse
March 14, 2015
Rated 1.0 out of 5.0 by cocobee wort Maschine ever
Used the machine 5 or 6 times and the motor burned out,
would never purchase again.
April 16, 2015
Rated 1.0 out of 5.0 by tyra Will not dispense water.
After 5 uses this hoover will not dispense water. Sears will not fix it .
April 16, 2015
Rated 1.0 out of 5.0 by Barb25 Bummed!
This machine worked great the first few month, then the clean water tank started leaking leaving a trail of water. I put up with it. Today the scrubbing brushes quit working. I think this machine is about a year to a year and a half old. Checked the trouble shooting guide, checked the filter it mentions, it was clean as I am very careful to clean both filters after every use. The closest place to take this machine for repair is 70 miles away, round trip 140 and they are not open on weekends which would mean taking time off work. I bought the most expensive machine so it would be reliable, so much for that idea. While it worked, it worked very well except for the leaking. I am so bummed out...dang.
March 8, 2015
Rated 1.0 out of 5.0 by Sherb76 Leaks, leaks, leaks!!
I have always had Hoover Carpet cleaners. Last year we bought the Hoover Max Extract 77 Multi Surface. Everything worked pretty good for a little while. Then everything started breaking. First the button on the hand tool broke and water kept pouring out of it. I looked around to buy one and online they were between 50-60 bucks! Luckily we went over to a small local shop and he sold me the tube that is inside the hose with the button attached for about 5 bucks. We just had to feed it through the old hose and attach. Now last week the little plunger thing on the bottom of the tank somehow broke or wore out. All i know is that water was pouring out of the bottom of the clean solution tank and the little spring an dblack piece wouldnt stay in. Silly me i forgot to go back to the local place and see about a new tank, instead I ordered one online that cost me 40 bucks since I couldnt just find a replacement for the plunger piece. Thanks goodness it fit (it looked different from my old one) a,d once again i started trying to shampoo the carpet. Now water is pouring out of the back of the machine from the little hole under the clean tank assebly. Water fills up the reservoir under the clean tank and then you tip the handle back to use and the water pours through the hole. I figured it was the seal on the bottom of the reservoir, but of course i cant find it to order it since nothing shows pictures and nothing is very easy to understand with the wording they use. I am so aggravated with this machine! I spent $300, plus alot more in repairs and it is not reliable. Each time i take it out to use it, something else leaks!! I spent alot of time trying to find the right machine to spend a significant amount on. I guess i failed misserably. Maybe next time i will try a Bissell.
April 13, 2015
Rated 1.0 out of 5.0 by 36mk Piece of plastic garbage!
Used once and started it falling apart, also after one use, brushes stopped working!
March 27, 2015