Rated 4.3 out of 5 by 17
Rated 2.0 out of 5.0 by JCole1587 Good Machine but built on a Friday!
I bought this cleaner last spring, so it hasn't even been a year yet. My entire downstairs is wood flooring so this machine has only had short bursts of light use upstairs. I insist on cleaning the machine after each use and putting it away dry until the next use. Today, I filled up the tank as usual, went to begin cleaning and all of the sudden heard a loud POP as I turned the machine on, quickly followed by the odor of burning plastic/rubber. After closer inspection, this machine is built well, no belt drives from what I could see but the impeller and gear driven parts made of ABS molded plastic had catastrophically failed. I understand things happen and not all imperfections can be found. Up until this point, this has been a very solid machine and every review we've read, raved about it, which is what brought us to Hoover. Honestly though, this is our second steam cleaner, the first from another manufacturer (junked) and this one from Hoover. I think Ill just rent from now on....
February 27, 2015
Rated 5.0 out of 5.0 by brodg Wow! Fantastic!
I'm not kidding that this machine is the bomb! I had Stanley Steemer in my home twice (commercial carpet cleaner company) and it didn't come even close to what this machine did for me today. I had some 'permanent' animal stains they told me they couldn't get out. Surprise! They are "permanently' gone now and this lady is excited. It's not too heavy, empties like a dream, fills like a dream. I'm not that mechanical, but this went together amazing. I can't tell you how great my carpets look right now and the dirt this machine got up that the commercial company left behind. Totally sold now. You'll love it!
May 9, 2014
Rated 5.0 out of 5.0 by Rosemalde Very Pleased
While assembly was required it took less then 5 mins to get it all together and after looking over the manual I was able to use the steam vac in less then 10 mins. This product is great for a mid-sized home. I can clean a room in 30 mins and its fully dry in an hour so no major wait times. Which is wonderful when you have young ones and pets. It is also very easy to fill up and empty out after use. No big parts or crazy mixing needed to get going. Just use the screw cap to do a fast measure, add water and go. When done just remove the light and easy to open dirty water reservoir and empty. Since I do have a high traffic home I always vacuum before and after use of the steam vac. It will bring up hairs that where tangled in the carpet fibers and vacuuming before keeps the amount of hair and large bits of dirt from getting into the steam vacs system.
May 20, 2014
Rated 4.0 out of 5.0 by Canchy Love the uncomplicated design but not all the plastic parts
The plastic part that you press in order to release the shampoo/water stop working right away. That makes it hard to decide whether I would recommend it or not. I wish that part was made stronger because I would rather buy this carpet cleaner again than newer more complicated versions. It has been discontinued.
July 15, 2014
Rated 5.0 out of 5.0 by travis1 long time owner
I bought this machine about a year ago now and its been fantastic. I went to use it recently an d the trigger mechanism broke; I called Hoover up and they took real good care of me so hopefully I will receive more great use of their product. I feel they handled themselves very well and made me want to continue using their product. Kudos
May 9, 2014
Rated 4.0 out of 5.0 by angie3333 GREAT SAVER & CLEANER
I love my hoover. It was delivered quickly, I used it quickly and got excellent results. Just as I wanted.It removed visible stains such as spilled coffee,soda, spaghetti and all the stuff you give toddlers let alone potty training.you should know that i owned a commercial carpet where everything stays to the surface
March 27, 2014
Rated 5.0 out of 5.0 by yscurves This really sucks the dirt!
I got my money's worth out of my Hoover within the first 24 hours!
June 13, 2014
Rated 4.0 out of 5.0 by dave simple and does the job
I bought this instead of a model with more features, because it was on sale. It is the job better than expected.
May 13, 2014