Rated 2.4 out of 5 by 37
Rated 1.0 out of 5.0 by Bill C Pure Junk
Canister only spins for 5 or so minutes and then shuts off. Can't even clean one area rug. Unit has operated this way since first purchased. I've followed the manual's steps of cleaning filters, etc. Very shocked to see such poor quality with the Hoover name on it.
October 9, 2016
Rated 4.0 out of 5.0 by birdie2 Quiet
This is a quiet vacuum that has great suction. It's nice to not have to buy bags. [This review was collected as part of a promotion.]
April 27, 2016
Rated 1.0 out of 5.0 by melindalbennett Junk
Bought a Wind Tunnel - the vacuum worked well when it wasn't broken. Eventually it couldn't be repaired. I still had a warranty, however Hoover decided to replace it with the Zen Whisper. I have had this vacuum for less than a year and the handle broke, the wheel fell off, the clip on the power nozzle broke off. The bristles are constantly tangled in hair and string. I will not buy a Hoover again. [This review was collected as part of a promotion.]
February 4, 2016
Rated 3.0 out of 5.0 by DKRPhotographer Moderate suction
Not as good as my Hoover 3765. It is quiet and easy to empty bagless canister.
February 10, 2016
Rated 1.0 out of 5.0 by mathers Died on me
We have central vac and that is what we primarily use in the home. We rarely used the Zen Whisper and when we did it was on hardwood floors......gave it to my son to use worked fine the first 10-15 times then it simply died. A cleaner should last more than 30 uses. We have cleaned every filter. It will not even make a hum.......simply will not turn on
January 18, 2016
Rated 3.0 out of 5.0 by Professional housekeeper Suction not adjustable
Normally I most canister vacs you can adjust suction at the top of the wand, not so with this vac. I tried briefly using the power head with the beater bar going on an oriental carpet, I checked the contents of the bag less canister and along with dust and dirt I found about a tablespoon size bunch of wool from my oriental carpet, I only vacuumed about one square foot-too much suction.the other thing the power head is not adjustable which woul have been another way to adjust suction. So my advice is: if you already own this vacuum, use the power head with beater bar turned off. One last thing, the suction is so strong that it suctions to the floor a lot. Strong suction in a vacuum is no good if it is not adjustable.
June 9, 2015
Rated 2.0 out of 5.0 by Romibee Big Disappointment
I've always admired Hoover for their quality. When I bought this vacuum I thought I was making a wise investment while swearing off any Shark products that proved to be cheaper but truly unreliable junk and really bad customer service. Sadly, although the low level of noise the vacuum makes it has been a big expensive disappointment from the beginning. I religiously, as painful and annoying as it was, I would clean out the power head of hair that immediately sticks aroung the sides of the brush that will jam it up. So my diligence of keeping it clean does not lend to the problem that the brush is now intermittently working and vacuuming is once again a frustrating pain the the rear....not counting the annoyance of cleaning the brush every single time I've vacuumed! I agree with many of the reviewers that the hose twists often and I find myself dancing with this contraption to keep the momentum going while untwisting. It's so very very disappointing how manufacturers are charging us poor schmucks so much money for junk. I guess I will have to rip out carpets and live with floors. I will not buy another vacuum. The oñly one left to try is Dyson and I won't bounce for that price to experience the same. Sorry Hoover, you've added your products into the great American rip off. You used to be good.....
October 18, 2015
Rated 1.0 out of 5.0 by whippet power head terrible
Power head seized after four months not covered under warranty because hair got in a vacuum?
September 4, 2015