Rated 4.3 out of 5 by 344
Rated 5.0 out of 5.0 by CityViews One Year Review
After having had it a year, here are my observations.
Some say it's a bit loud on the rinse cycle -- it is. However, the rinse cycle runs at very high rpm.
It does make some click/clack noises. They're not LOUD, just that you can hear them.
It went off balance once. It was because I had really overloaded it.
It does run TRUE HOT WATER. Amazing in a newer washer. Great for towels.
The WARM water is truly warm. Not just lukewarm or slightly above cold.
On Warm water setting, it fills up Fast. But on hot, it takes several more minutes, fills up fairly quickly on cold but not as fast as warm.
You can ADD MORE WATER after it has filled. To do this, turn the knob to reset and hold it there, the water will keep filling.
When you set the dial, if you set it too far down on the beginning of the cycle, the hot water function won't work. If you set it to Heavy, if it's too far down to the beginning of the cycle. Weird, but just something to be aware of. I thought I was gaining extra time on the wash cycle by having it start further down. I attached a picture on which I drew an arrow to show what I'm talking about. But if you're not getting hot water that would be why.
I'm particular about my clothes (as most women are I think) and I don't have trouble with delicate items. It also rinses very well. I always thought I had to do an extra rinse cycle to get all the soap out. What with the water conservation issues I would check the water to see if extra soap was left in and it wasn't so I stopped doing that with the exception of large towel loads.
I could not be happier with this machine. I saw the posts for those that arrived DOA or broke down shortly afterwards, that is sooooo angering and dissapointing but it doesn't seem to be the norm for this washer from all the other reviews. And you know that usually people only review when it's lousy, if it works they forget about it. I highly recommend this machine.
July 19, 2014
Rated 4.0 out of 5.0 by SusyQ Good value, decent quality, has an exceptionally large load capacity for it's size.
This washer is a good deal. It does not have a lot of features, but that isn't a problem for us. We like appliances that do not have a lot of 'bells and whistles' that can cause problems. The machine washes very large loads at a time which saves both time and water. The clothes come out clean. We really like the fact that it is quiet. We've only had it for about a month and so far it seems to be a great value for a simple appliance.
May 27, 2014
Rated 5.0 out of 5.0 by ping A happy purchase!
The washing efficiency is excellent! The volume is big. The opening is wide enough for you to reach inside! Overall, I am very happy with my purchase!
I did a lot of research online, discussed with some of my friends, finally chose this one. I bought it only for a couple of weeks, I am satisfied with both the service and the machine!
August 14, 2014
Rated 5.0 out of 5.0 by GoBroncos Happy with purchase
I bought my washer in November and have done many loads with no problems whatsoever. I read a lot of reviews on the HE machines before I decided to go with this basic washer. Ultimately I decided this washer will be cheaper to fix than an HE when something breaks. The washing basin is larger than I expected and could easily fit a queen comforter. My clothes are clean after being washed, however they are never heavily soiled since I work in an office. It is true that the actual wash cycle is very quiet, not like the older washers. If I shut the laundry room door I forget that its running and I live in a small condo. I have been washing my expensive hand wash/dry clean only tops (in those mesh bags) on the permanent press cycle and nothing has been damaged yet. The water level fills basically to the top on the super cycle and there is no issue with opening the lid to check on things during any part of the cycle. I like to use a bit of extra water and select the power rinse setting to make sure all of the detergent gets out of my clothes. Overall I am pleased with this purchase. Ordering and delivery from home depot was easy and seamless.
January 1, 2014
Rated 4.0 out of 5.0 by Lynn Excellent value
If you want a basic machine with simple controls like the machines of old, then this one is for you! There's nothing fancy about it, easy to work yet cleans your clothes. It has a pretty large capacity, too.
I can also get an actual hot water wash, which I couldn't with my previous machine which had an automatic temp sensor and it wouldn't let the wash water get above lukewarm. The only drawbacks are that there isn't a delicates cycle, which for me isn't a big deal, and that if you fill the machine with water before putting the clothes in, the timer will continue to run. Also, not a big deal for me and the instructions do say to put your clothes in first and then put in your detergent. I just happen to do it the other way around.
December 10, 2013
Rated 5.0 out of 5.0 by CityViews This Is Just What I Wanted
I'm one of those crazy people that does mega research on items I buy - like the rest of you I intend to spend my hard earned money wisely.
I can lift the lid while the machine is filling with water and the water keeps running. I can change the water level while it is filling. Just Reset and then change the water level. This is important because I use additives (bleach, Mrs Stewart's Bluing, Borax detergent booster, etc).
I like to be able to put in water, add the bleach and detergent, bring it to the minimum level let it agitate for a minute, then add the towels and let it agitate for a few minutes, then add the rest of the water. Doing it this way concentrates the detergent and bleach into the items and gets them far far cleaner than the regular dumping into basket and walk away. I can do it this way with this machine. Although the true HE machines operate similarly you don't have the easy option to open the lid at will or control your water level. And sometimes I just like to see what's going on in the washer. I've had two appliance people tell me that critical to whites getting clean is water movement around the fabric. The front loaders with the low water usage are why you see so many negative comments about these models although they may be doing a good job at cleaning. And the HE washers with less water usage make it appear that that whites aren't getting clean.
I removed a 3.2 cubic foot washer and it was replaced with this 3.7 cubic foot Hotpoint. It took up the same amount of space, 27 inches, so it went in place without a hitch. The machine size is the same however the interior of the basket is wider than the previous, although not higher, plus the agitator takes less space in the basket. This allowed me to get in my queen size poofy comforter and wash it properly. thank you for that! Also, the clothes do move around in the basket - it's a dual agitator so the bottom part of it operates independently from the top. Pretty amazing huh.
The pictures are of 6 bath towels, 2 bath mats, and about 25 wash cloths and large cotton cleaning rags. This would not have fit in the last machine. I notice other people say the water doesn't go to the top - this is the water level on super. There was sufficient room in the tub and ample water. It did an amazing job of handling the wash and the tub wasn't filled to capacity. (We installed the lock on the top lid. The machine is in a laundry room in an apartment complex.)
For a couple of years I struggled with my cheapo machine from a competitor. I got that one new also. After just a couple of weeks it would dance all over the floor and the noise it made sounded as if someone was banging on it with a hammer. Our appliance man finally got it to the point where it would stop walking all over the floor but couldn't do anything about the noise. I've had two appliance people tell me to just run it until it breaks, but because the washer was in a shared area I couldn't do this without disturbing tenants - it also meant I couldn't use it in the evening without disturbing the whole neighborhood. So it really limited when I could wash. This HotPoint is even quieter than the ****d ****n commercial washers we just purchased for tenants less than a year ago. By the way, if you can afford it, I highly recommend ****d ****n even for residential use. But be prepared to pay.
But back to the Hotpoint :) The Hotpoint met my needs on both features and price, PLUS it is whisper quiet.
Important note that the appliance people showed me for those who are having trouble balancing machines: the rear legs appear to operate as if they are on hydraulics. To balance the rear of the machine, Lift/tilt the machine forward 3 times, each time putting it on the floor and then tilt again until you've done this maximum three times. On the third time the legs will set to balance, although you may still have to balance the front of the machine manually.
Lastly, my appliance people tell me the old fashioned, top load, manual operating machines are still a commodity, very much in demand and that won't change. If this Hotpoint lasts it will have been well worth the purchase price - which by the way was an awesome price plus discounts and free delivery/install discounts. Left me enough $ to buy a three year full warranty that has the lemon policy of if they can't fix it they replace. At least this way if it breaks 366 days after purchase I don't have to make another investment at a higher price.
I highly recommend.
August 31, 2013
Rated 4.0 out of 5.0 by Mary Washer is basic just like I wanted
The only neg. I have about this washer is it goes off balance easier than my old one.
June 19, 2013
Rated 5.0 out of 5.0 by ar19 Fabulous Purchase!
It was a very easy purchase. The reviews were excellent and the price couldn't be beat. We paid no shipping and installation charges. Very easy machine to use and it is much more quiet than our old one.
May 14, 2013