Rated 4.2 out of 5Â by 111
Rated 4 out of 5Â by FanMan3 Nice Fan, Does the Job, But Very Tricky Installation!
This fan was just what I was looking for, and now that it's installed I'm very happy with it. HOWEVER I unwisely disregarded other reviews that pointed out that this model is not the easiest to install. As I quickly learned, those reviewers were telling the truth. Unfortunately my first install was disastrous, necessitating the purchase of a second fan, here's why...
Like most ceiling fans, the bulk and weight is in the fan motor housing which is about 20 lbs. or so on this model. In order to attach the wiring which is simple enough, the fan must hang by a hook of some sort from the ceiling mounting bracket while you carry this out. Here's the great failure in the Hunter Westcott model's design. The "hooks" are two small slightly curved tabs on the ceiling mount. You are to fit these tabs into two holes in the fan's ceiling canopy, a light weight metal piece through which the fan motor housing hangs. OK, simple enough. The problem is that the curved tabs are so short that there is hardly any room to angle the fan motor housing so that you can easily and safely attach the wiring. The installation manual which is not the clearest set of instructions (by a mile), shows illustrations of the fan housing at a right angle to the ceiling mount during this phase, which is an impossibility given the actual design. During my first install which I did alone, I slightly nudged the fan motor housing causing it to swing off the tabs and crash 8 feet to the ground, denting both it and the ceiling canopy beyond repair and leaving a gouge in the hardwood floor. I contacted Hunter via there Email support (don't waste time calling this company, you will never get through). I explained what happened, and while certainly assuming some responsibility for what occurred, I pointed out that it never would have happened if their hook system were better designed. I explained to them that in the weeks prior, I had safely and easily installed two ceiling fans by the Hampton Bay company. That manufacturer offers an excellent hook design, it's large and strong, the motor hangs well below the ceiling mount allowing easy wiring, and a very safe swing up during final closure. I had hoped Hunter would offer me a discount on replacement parts but they took the position that they had no responsibility for the accident, that complaints such as mine rarely occurred (but obviously do occur as they didn't say "never occurred"), and that they would inform their design team about the mishap.
I took a week or so to think about buying another brand or model, but ultimately decided to give the Westcott another try given it's design, overall good value, and the excellent $129 online price. This time around I had my wife hold on to the motor housing while I did the wiring and it was installed successfully. If nothing else, Hunter should advise that this model be installed by two people for safety's sake. It's really too much to deal with alone. Even screwing in the ceiling canopy after the wiring is a bit difficult given the pull of the weighty fan motor; I was glad for my wife's help during that phase too. I don't know if other Hunter ceiling fans share this design flaw, but if you buy another and it matches my description please take care and play it very safe on the installation. There are additional confusing bits of instruction in their manual as others have pointed out, but ultimately with patience it can all be figured out. I chose to do a low profile install and the manual notes for this were particularly obtuse.
My bottom line is if you love this fan's style go ahead and purchase it, but know that it's a tricky install and proceed accordingly. It is a very nice fan, fairly quiet, and does a fine job of cooling off my 14 x 24 foot living room at it's highest speed. It's made of good quality parts, all the finishing is quite nice with the exception of some small flaws in the grain laminate of the fan blades, but that's no a deal breaker by any means. Please note that the photo I uploaded makes the light fixture brightness look far brighter than it really is. The fixture gives off a somewhat dim amber light that's more of an accent than a primary source. If you need a fan for bright overhead lighting this is not the model to get. We'll rarely use the light so it didn't matter to us.
I should also point out that the first fan purchased online was delivered with a broken glass light fixture. I brought it to my local Home Depot and it was swapped out for a new fixture without question, which I really appreciated. I normally would have purchased this fan in the store but in order to get the $50 discount I had to buy it online instead. The second fan I ordered after the first installation mishap was delivered undamaged. I certainly hope this review helps someone out there avoid what I went through, best of luck on your purchase!
October 2, 2012
Rated 4 out of 5Â by WE5llc very nice
Got this one on discount. It looks great and operates fine. Great buy!
December 17, 2014
Rated 2 out of 5Â by Karma6987 I'd like to give it 5-stars....
Out of the box, this fan looked great and went up relatively quick. That was until I got to putting the blades on. There was one set of holes that simply would not accept the provided screws. Frustration does not even begin to cover how I felt. Being as far along in the project as I was, I refused to pull the whole thing down to take it back. After having to wait two days before I could find time to hit the hardware store for a tap (10-23), I was finally able to complete putting up the fan. So, while it work great and is incredibly silent, the overall experience really taxed my patience.
November 11, 2014
Rated 5 out of 5Â by Louise Great deal
The fan was just what wetware looking for, something sturdy and dependable, low profile. It hit the mark!
December 10, 2014
Rated 5 out of 5Â by dare2b This fan is very quiet and perfect for the room.
I was looking for a fan to put in my study which has mission style furniture. This fan has the look I was after. It is perfect in there.
July 23, 2013