Rated 3.9 out of 5 by 103
Rated 5.0 out of 5.0 by TroyC Perfect....
Someone else chose and put in this door for their puppy, but I love the puppy so much I said I would pick up the door on the way home. I didn't think about the cost, so when I saw the door, I liked it alot and understood more the cost, because apparently this version is a better upgrade (and I agree). The dog goes in and out of the flap which has a magnet at the bottom and sides so the flap is not left flopped open on either side. Then it has a lockout slide for the flap door so you can lock the doggie door down when you leave the house for long periods; cause if your back yard is like my friend's, it's virtually impossible to keep stray animals from invading your yard, let alone them having access to the inside of the home LOL - we did not go wrong with this purchase!
July 5, 2016
Rated 5.0 out of 5.0 by Kansas Great product, has withstood the test of time
I have had this dog door for 2 years and my 4 dogs love the door and the freedom it gives them. They range in size from 10 lbs to 70 lbs and range in age from 1 year to 12 years.
Installation was a bit hard for me because I am not very handy but once installed, the dogs quickly learned to use it. The only issue I have had is that my large 70 lb dog hits the door hard at times going in and out and has actually knocked the swinging portion of the door off of the bar that holds it. There are only 2 small end caps that hold it in place. Fixing this requires you to unscrew the frame and reassemble the bar and end caps then reassemble the frame. That said, this door has been used hundreds of times and has only come apart twice. The repair was only to reassemble, not replace parts due to anything breaking.
A couple times a year the wind will blow hard enough to swing the door open. This usually only happens during a storm and the dogs don't want to go out in the rain anyways. I just slide in the panel and lock it.
I don't usually review items but I feel that is product has withstood the test of time.
July 24, 2016
Rated 5.0 out of 5.0 by doggies very good dog door
This door was much easier for my two beagles to use and the wind does not affect this either. I bought 2 doors for both of my back doors. I do not have wood doors, but steel doors so it was much harder to cut out the opening. i would highly recommend this product.
July 19, 2016
Rated 1.0 out of 5.0 by Debinsc No warranty!
Bought this dog door already installed last year. It was installed by Home Depot on 7/20/15, To day is 7/14/16, not even a year has past and dog door is broken. Called home depot, and no warrenty, but they will be glad to sell me another for $78! The cheaper pet doors from Pet stores last a lot longer and you can replace flaps for cheap. Bad customer service, bad product!
July 14, 2016
Rated 1.0 out of 5.0 by dave not good
Did not install had big gaps on both sides, wouldn't not recommend
July 19, 2016
Rated 2.0 out of 5.0 by us4 Good for one old dog, not for puppies
I bought 2 doors, one for me and one for a friend. I installed both and it was not very hard. One turned out to be smoke/tinted and the other clear. Wish I had know as I would have put the tinted one facing the sun. Anyway, my friend has big adult dog and his door is still in great shape. I on the other hand have 4 dogs and 3 of the 4 are puppies. I installed the door when the mom was pregnant. The now 9 month old puppies run through the door. They are in and out all day, so it gets lots of use. But after only 9 months and the door flap is falling apart. I have duck tape holding the panels together now and I see I can buy a replacement door for only $25. I do not need new panels, just the rubber "I" beams that hold the 3 flaps together. If I am forced to spend 1/3 the price of the door every 9 months, I am going to look for a better door.
December 25, 2015
Rated 5.0 out of 5.0 by CharlieQuidnunc Terrific pet door - very quiet when used by the dogs, keeps out the cold
This is our third pet door, and the second one of this type. Our other brand pet door makes a very loud sound when pets come in and out, a fact that was pointed out by the very knowledgeable store sales associate. He showed why the other type was so loud, and this one quiet. They were out of stock in the store, so I ordered online. Unit arrived promptly.
Installation was a challenge in the metal exterior door. I didn't have my metal blade for my circular saw, so I had to cut the opening by hand with a small 10" Stanley mini hack saw with a dull blade in both sides of the door, at a rate of 10 minutes per inch. The cut took hours.
June 16, 2015
Rated 1.0 out of 5.0 by Doggy44 Didn't last
Door panels didn't last 8 months before they stared falling apart. Then they want to charge you to buy new ones. Other brands with the standard thick rubber flap last years or more.
May 21, 2016