Rated 3.7 out of 5 by 50
Rated 1.0 out of 5.0 by Shane Product is full of bugs and never works right. Support is just as bad.
This is a horrible product. I have had this for last season and so far this season. The user interface is buggy and the support is awfull. This is the reply to my latest issues. Notice they didn't make any attempt to troubleshoot. Either this happens so much they just already know its a memory issue, or they just didn't want to give any effort at all.
The zone name corruption problem sounds like a hardware issue where the Flash memory area where the names go is defective. The only solution; if that is the issue; is to replace the unit. If the unit is under warranty you can send it to:"
June 29, 2015
Rated 4.0 out of 5.0 by pete8314 A good product, though it could be so much more.
I hated my old sprinkler controller, for whatever reason every time spring came around, I had to re-learn how to work it, and even then, it was a bit of a black art. I picked up the IrrigationCaddy on a special offer from HD, and switch out my old unit for it. If you're just looking for an easier way to control your sprinkler, then this is it - installation was easy (though read on), and the web browser, while fairly basic, does the job.
My issue is that it could do so much more. The photo on the packaging shows the app running on a tablet. Well, that's an option, if you want to pay another $3.99 for an app that get's an average of 2 starts. This is a premium system, so it's kinda cheesy to make another couple of bucks from an app, especially one so poorly reviewed. Secondly, although the installation is easy enough, it looks a little 'homemade'. The wire terminals are exposed, which means that achieving a tidy finish for the cables is very difficult. See my photo to see what I mean, that was the best I could do, after quite a bit of effort and another visit to HD. Finally, this thing is on-line, so why doesn't it watch the weather forecasts? The last thing I want is to water my lawn, then have it rain an hour later. This information is out there, and it's free, so I hope they build in this intelligence soon. It does hook up to a rain sensor, but we all know how well those things work, and they certainly can't forecast anything.
So, in summary, it's good, and solid, but it's lacking the 'coolness' that something like a Nest thermostat has, for example.
June 8, 2014
Rated 1.0 out of 5.0 by Keith Only 10 zones! 11th is master AND won't connect
Very poor documentation. No troubleshooting to speak of. I'm an EE with computer background and spent over 2 hours trying to connect. Obviously this product was designed very specific and does not handle any network variation - but what's worse is; AGAIN - Poor documentation - smells of "mom & pop" operation. Now on my way to return. You get what you pay for! PS THIS IS NOT AN 11 ZONE CONTROLLER unless you want to count your master valve as a zone - why would you do that????
July 12, 2015
Rated 1.0 out of 5.0 by Isaac Terrible Customer Support
I have installed numerous electronic and web based home and business devices and products. Although this product looks well made, I was unable to get this product installed on my network after numerous attempts and purchasing a new router. . Customer service from this company is via e-mail only. Response times from e-mail requests was 2-3 days, with limited value. Request for live
(phone) support was denied.
June 3, 2014
Rated 5.0 out of 5.0 by 50thAEvert This thing is great!
Installation was pretty easy. I bought an extra plastic box so I could install this outside, near my pool equipment, where my current controller was located. I just made note of the color of wires on my previous controller (I took a picture with my phone) and then took the current controller down and mounted the box in its place. Then I pulled the wires up into the box and connected the Caddy to the box. Then I just wired up the wires just like they were wired to my previous controller. Once I powered it up, I followed the instructions to set up the Caddy on my network. Connected to my network in a snap. I made note of the IP address my router gave it (displayed on the face of the Caddy). Used that address in Windows Explorer and BAM! The website for the Caddy was on my computer. I had all the zones named and my programs set up in about 20 minutes. I love this thing. I can even find it with my HTC One and start a program manually while I am in the front yard. I am very happy. I did manage to load the new version of the firmware, and that was a bit of a pain to complete, but that is my only issue. (Make sure when you install on the wall that you leave room for a USB drive to be plugged into the unit on the left. I mounted mine too close to the power plug.) The web interface is very easy to use. This thing is great!
March 24, 2014
Rated 1.0 out of 5.0 by droughtbob Unreliable. Probably will have to uninstall and return.
I did everything to install this right, including many support ticket questions with the manufacturer.
It worked fine for a while. Then I couldn't control the zones.
It seemed like the programs I created were working, but now they stop without finishing.
The tech guy admitted that the smartphone program has bugs.
IF it worked reliably, which it does not, it would be a decent value.
As other reviews point out, the controller box is made of way too much thin, fragile plastic.
Probably will have to uninstall and return. What a sad waste of my time.
May 15, 2014
Rated 5.0 out of 5.0 by Eric Excellent controller
I have had nothing but excellent support from the folks at Irrigation Caddy. I had a few questions that were promptly answered before purchasing it. Simple install and works well. I especially like that it's a stand alone unit that doesn't require connection to a remote server. You can utilize a cloud connection, but it's optional. Whenever I invest in home automation, I want to ensure that the unit will continue to function, even if a company's server is down for whatever reason.
September 4, 2014
Rated 5.0 out of 5.0 by kleinfall What I expected
Had old control center with no connections for rain / freeze sensor. Decided to replace with this wifi enabled control center. Easy to setup - super easy to program - tons of options and features - remote access nice. Nice to sit on the couch and program sprinkler system on the PC rather than standing in the garage and using 4 buttons to flip through millions of settings. With today's water shortages in North Texas this has all features I wanted.
April 29, 2014