Rated 3.2 out of 5 by 10
Rated 1.0 out of 5.0 by Eddie Dissappointed
Item was sold damaged and defective. Contractor had to repair on the job which resulted in additional charges.
August 19, 2014
Rated 1.0 out of 5.0 by mollysophie The door was in bad shape.
When I ordered this door, I knew it wqould take awhile to receive, but it took much longer than anticipated. When i finally received the door, it was BADLY scuffed with black marks and was slightly dented. The wood of the door frame was gashed in on the bottom. A good handyman could take care of these issues, so I decided to keep it because I would have to wait that much longer, and it probably would have come in the same condition. I called Home Depot, and they gave me some money off.......but still I can not recommend this product.
June 25, 2011
Rated 2.0 out of 5.0 by Woody You get what you pay for
Disappointed with this purchase. Bought door at local store and thought we looked it over fairly well for nicks, scrapes, etc. It was replacing a similar one we had purchased over 15 years ago.
Got it home and framed in only to find that top hinge was screwed in at the factory at a bad angle and out of the pre-cut location. Therefore the door did not hang/close well. Also, the pre-cut frame location for both the new dead bolt and regular door closure was off by a quarter of an inch.
Unfortunately we had already done too much work to remove the bad product and take it back to the store. We instead had to "modify" hinge and carefully cut wider holes for locks.
All in all a very frustrating experience which took much more time than it should have.
Hopefully this door will perform like the original one.
February 16, 2013
Rated 3.0 out of 5.0 by BobtheBuilder Need longer screws and longer and more staples
They came well protected with cardboard and straped. The fasteners were by far inadequate. Believe it or not, the hinge screws are 1/2" long for solid core doors, I will have to buy longer ones as these will not take the load over time. also the staples that "hold" the stop were too far apart and not long enough, one double swing unit had 2 staples "holding" the head stop of a 4/8 double swing. The weight of the doors broke the stop in two places. The edges were not beveled, in 43 years in the business, I have never seen that. It may save them a bit of time but to make a square edge door work, one must increase the margins. To make it more difficult, the heads were a bit short so I will need to plane several units and the stops are beveled at the bottom rather than square cut. This may save them a bit of time but it looks amaturish. If they take care of these issues, I would recommend them but until then, no.
February 22, 2013
Rated 5.0 out of 5.0 by BargainAngel Great door
We bought this for our back door over 5 years ago when we were remodling the outside of our home. The door works great keeping out the the heat and cold.
Great looking door at great price. We are very happy with it and hope you will be too.
*We put a keyed dead bolt on it cuz of the glass windows.
January 8, 2011
Rated 4.0 out of 5.0 by Jami Good for the price
This is a good door for the price. I actually priced this out at my local home depot and it was more money to have them order this exact door than for me to order it online and have it shipped right to my own doorstep.Overall door delivered as specified. Good fit, nice 9-lite windows.
January 24, 2012
Rated 3.0 out of 5.0 by AZBUD EXTERIOR DOOR
FIRST DOOR WAS DELIVERED DAMAGED. REPLACEMENT ARRIVED IN GOOD CONDITION AND THE QUALITY THAT I EXPECTED. STILL WAITING TO SEE THAT THE BILLING FOR THE RETURN OF THE FIRST DOOR IS HANDLED TO MY SATISFACTION. NOTHING LESS THAN A FULL REFUND INCLUDING THE SHIPPING AND TAXES.
August 31, 2011
Rated 4.0 out of 5.0 by Rebecca42 A nice and secure exterior door.
This is good door that installs easily, stands up to weather, looks nice, and is secure.
December 11, 2012