Rated 4.3 out of 5 by 68
Rated 5.0 out of 5.0 by Karen Great customer support, look and value if you take your time
Too much for us to handle as a DIY project but I read all the review suggestions and manufacturers on line install videos( multiple times). We didn't open until installer arrived. Better to open and inspect before install date. This way if anything is damaged, you can return. We had one section damaged but didn't want to reschedule installer until manufacturer replaced (they were willing to). Great to buy at local Home Depot because I overbought shelves, etc and could easily return. I had to continue to remind the installer that this project is not intuitive and insisted he watch the video. He still managed to use the wrong screws for some hardware and pierce the wood shelves in the wrong place with screws showing in some sections. Most could be remedied with purchase of more correct length screws and screw removal. Instructions are clear if you closely pay attention and follow. To avoid using wrong screws with other connecting hardware, review the instructions and match the right screw with the required hardware in advance so eagerness and weariness doesn't have you or installer reach for the wrong set. In spite of installers mistakes (not all 100% level/square) it still looks great. With careful planning we were able to to save one 6' hanging rod and use with a separately bought shelf on another wall. Also if you look at all shelf lengths in the kit you might be able to plan how you can use "excess" elsewhere in the closet, e.g., we had him cut a 4 foot left over shelf into two and use for two shelves in the wall hanging shelving unit...this saved us from not having to buy two already made shelves (we bought a second 6' high shelft unit separately but shelves don't come with it). Look carefully at the materials in the kit and you can configure in many different ways based on your closet size. Bottom line, we really like it and hope it lasts.
May 17, 2016
Rated 4.0 out of 5.0 by Rv6av8r Good quality; not a pleasant install
Pine wood; very good finish. Looks great when installed. Would have given it 5 stars except for the installation process. It isn't difficult, but it's slow and frustrating. Hints: if you use a supplied screw and remove it, throw it away and get another (they are poor quality and will break). Don't use the supplied drywall fasteners - they will run off 1/4" unless you predrill a large pilot hole. Use nylon toggle type instead; much stronger/more accurate placement. The bracket system for installing the shelving unit is a poor design - you will be patching scratches before you're done, but they do give you a pen for that. That said, it looks fine when you're finally done. (I'm a retired builder/remodeller and have put up a bunch of shelves.)
April 26, 2016
Rated 5.0 out of 5.0 by Isoceles Quality Product!
I have a handyman business now after 40 yrs as a contractor & carpenter. This product had the configuration my customer was looking for so I suggested it to her. She wanted custom, but I saw the value for my customer and she went with it. My application was for a four foot wide closet, so I needed to modify the layout, but it was very easy, cut everything on my miter table. Took me about 4 hrs, just me no help. It is strong, durable, attractive and functional. I couldn't have built, stained and finished a likeness of this for $1200. There is the value. I saved my customer money and now she is applying that savings to do more projects.
March 8, 2016
Rated 5.0 out of 5.0 by Mimi Worth the money
The best product to have a great organized closet. Takes time to install but worth it !!'
April 26, 2016
Rated 4.0 out of 5.0 by elder what we were looking for
somewhat intimdating with all the parts. took whole day to figure out and install but worth it at the end of day.
April 26, 2016
Rated 5.0 out of 5.0 by Cgoyette Very nice system
The quality is top notch. Looks like a custom built system. solid wood metal hardware couldn't ask for more.
April 12, 2016
Rated 5.0 out of 5.0 by Keysguy nice system, impressive high end look
I installed two of these kits + an extra shelf in a walk in closet. The whole system was well thought out and easy to put together. I've put a lot of furniture and other things together but this was a truly impressive. Lots of extra parts and not by accident. Even the screws were in individual zip lock not heat sealed bags making assembly and laying the parts not so much of a chore. As has been pointed out in a few other reviews the wood is very soft so do not bang it around when installing it. Both of my kits came with a touch up marker making it much easier to hide nicks and scratches that were put in during installation. I even had extra shelving left and parts to make up a couple of extra shelves for the tower.
October 6, 2013
Rated 5.0 out of 5.0 by BRAZENBON LOVE, LOVE, LOVE MY NEW CLOSET!
I AM THRILLED WITH THE LOOK, QUALITY AND CAPACITY OF MY NEW CLOSET. I HAD A HANDYMAN INSTALL IT AND CUT THE SHELVING TO MAKE TWO ADDITIONAL SHELVES FOR THE TOWER. I HAVE ANOTHER SYSTEM ON ORDER AND PLAN TO DO ALL MY CLOSETS WITH THIS PRODUCT. YOU CAN'T BEAT THE QUALITY, PRICE AND DESIGN OPTIONS THIS CLOSET SYSTEM OFFERS.
April 29, 2014