Rated 3.7 out of 5 by 16
Rated 5.0 out of 5.0 by Johnny Excellent Product - Horrible Shipping and/or Receiving
The product was fine. However, it was a replcacement/reorder necessitated because the shipping and receiving at my local store were a disaster. The original product was broken,received in a mangled box, and put in a staging area on the floor. Only when the delivery driver identified the problem was any action taken. The sales person on the floor and the folks at the service desk were most helpful!
February 10, 2016
Rated 1.0 out of 5.0 by Tanker Dont't ever order a toilet
I had to order this toilet and it was over 200 more for a color. Then after waiting almost 2 weeks it came in broke. I ended up getting a white one and it was great. Return was no problem. Just don't order one!!!!
September 8, 2015
Rated 2.0 out of 5.0 by baf44 Manufacturing defect
Ordered this unit online. Was just what we were looking for. A friend, professional licensed plumber, came over to install it for us. I think the pricee was fair and the install, by a professional, was smooth. Until he turned the water back on. There was a hole in the bottom of the bowl. After shutting off the water and cleaning up the mess, removed the bowl, turned it over and "surprise," manufacturing defect. Returned it to the local store with no problem. He purchased another for us - similar, but not the same, and life goes on. Could have given this purchase 5 stars were it not for the defect. Actually, will recommend it, assuming my case was the lemon in the bunch.
December 18, 2012
Rated 3.0 out of 5.0 by Tony not perfect
The toilet is of good quality,however the flush was not always complete.It is over priced and identical to a lower priced toilet. The tank came broken, and had to be reordered. The second tank also came broken and was reordered.After considerable inconvenience,the toilet was finally installed.
August 5, 2014
Rated 5.0 out of 5.0 by WhoPacksThis Once I got it delivered in one piece it was great.
It took four deliveries to get three undamaged pieces. Once installed it works great. Low flow flushes completely every time.
September 6, 2014
Rated 5.0 out of 5.0 by mgoblue75 Excellent toilet
This is the second Kohler Cimarron toilet I've purchased from Home Depot because I was so pleased with the way the first one performed. It very rarely becomes plugged and the flushing action really does keep the bowl clean as advertised. I also really like it's efficient use of water. It seems to have a dual-mode flushing system, depending on how long you hold down the flushing handle, even though there is no information from Kohler that it is designed that way.
May 29, 2012
Rated 4.0 out of 5.0 by Seth Easy to install. Flushes well
Just installed this product. Easy to do. Tank flushing mechanism was already installed. You just add the rubber gasket and tighten the bolts. Flushes with less water than traditional toilets as advertised. Tank is pretty quiet when filling. One tip .... If you are going from a standard round bowl to elongated one, make sure your new bowl will sit on existing tiles. You may need to fill any gaps first.
September 18, 2012
Rated 3.0 out of 5.0 by Dave over priced
Very disappointed that I had to pay an additional $180.00 for the BISCUIT color and didn't get a toilet seat or wax ring with it as the white model does. Not worth the extra money and the seat I purchased at Home Depot does not match the BISCUIT color. Whats up with that?
May 14, 2013