Rated 3.5 out of 5 by 35
Rated 5.0 out of 5.0 by steve Lasted 12 yrs + Lifetime Warranty
Had this faucet for 12 years. Became very hard to swivel left and right, finally broke at the base. Decided to replace with a new model. Read about Kohlers lifetime warranty , sent photos of the broken faucet with the required original receipt. Two weeks later they sent me a brand new faucet! Great customer service , KEEP YOUR ORIGINAL RECEIPT.
April 28, 2016
Rated 5.0 out of 5.0 by J3321 Faifax Faucet
I love this faucet!! My Mother has this faucet, it's been about 15 years now. I HAD to copy!
January 19, 2016
Rated 2.0 out of 5.0 by JimL Nice design but broke twice
We bought this product twice from Home Depot. Love the design and when it works it's great. Both times the base seized up and would not turn. First time was after 4 years, second time was under 3 years. The plastic handled then snapped off when the base would not turn. Not sure what you can do to make this product last longer. Something obviously was getting into the seal at the base.
I would hope Kohler could make a product that would last longer than a few years. Clearly this model is not designed properly.
July 27, 2015
Rated 5.0 out of 5.0 by kathy MY kitchen faucet
I bought a faucet for my bathroom remodel about 2 years ago and I love the cottage look about it. the I looked for a match to this faucet when I started to redo my kitchen, but was unable to find one. I looked at all the stores in my area and on the internet but no luck. Then I was in Home Depot and I saw it, the exact match to my bathroom faucet. It is so updated but still cottage looking. I love the porclean piece in the handle and the pull out faucet but it has a heavy and quality look about. It has only the one handle control that I love. I would recommend this faucet to anyone. Thank you, Kathy
June 18, 2006
Rated 3.0 out of 5.0 by amanda Good features and easy to install
We purchased this faucet because we liked the style. It is a replacement for the same model we had installed when our house was built, but which began to leak. The previous model also had cracked rubber that broke apart on the spray/stream switch. Kohler no longer carried the polished chrome model with polished brass accents, so we had to go with polished chrome only. The replacement faucet appears to have hoses that are more sturdy and functional. We hope that this one lasts longer than the original which lasted about nine years.
July 11, 2011
Rated 5.0 out of 5.0 by RemodMan Kohler is the best!!!
My Kohler Fairfax kitchen faucet just seized on us and after 15 miniutes on the phone with customer repair devision, they are sending me out a new faucet to replace my original faucet which we bought 8 yrs ago.
For those who had problems with the fairfax faucet, please call Kohler and explain to them your issues and they will fix it for you.
EXCELLENT Product from an EXCELLENT COMPANY!!!
July 31, 2014
Rated 5.0 out of 5.0 by DMA67 Nice faucet in a finish I wanted
This Kohler Faucet comes in various finishes and it matches my metal choice in my new kitchen. I have used this faucet in a different home and was happy with its installation and performance.
March 23, 2012
Rated 1.0 out of 5.0 by eed72 Product has failed 6 years old
The rubber over the spray/stream button has completely deteriorated, and the button is very hard to use. The faucet started dripping a month ago, and now it has no water flow at all. The pullout is great, and it's attractive, but for the price, it should have lasted much longer.
October 11, 2013