Rated 4.1 out of 5 by 12
Rated 5.0 out of 5.0 by alecb Amazing customer service
So we bought this unit back in '03 when we renovated our kitchen. Recently the hose started leaking and did some damage to the cabinet underneath before we noticed it.
I saw that there was a lifetime warranty, but had long ago lost the receipt. I called Kohler fully expecting them to say that if I didn't have proof of purchase they couldn't do anything. Au contraire—Amanda took my info, checked inventory and said replacement parts were on their way. No charge!
Very impressive. I am a Kohler fan for life.
January 30, 2013
Rated 5.0 out of 5.0 by hardtoplease Excellent faucet
This is the second Kohler Fairfax faucet we have installed in this house and the redesign is neater and works even better than the first one we had. Easy to use.
September 17, 2014
Rated 5.0 out of 5.0 by Mariola01 Looks good. Improved features over previous models.
Easy to install. Looks and works very well. We like that it can't rotate all the way around like other models. We had an old one that was leaking from the sprayer head. We decided to replace it witht he same model. The new version seems to have been updated to address the leaking problems. The problematic hose connector was completely redesigned and noticeably easier to use. Only time will tell but I think Kohler may have gotten it right this time.
February 26, 2013
Rated 5.0 out of 5.0 by Jim Very nice!
We've had the faucet installed for a month or so and no problems so far ... not that one expects any from Kohler in that short of time. The thing installed easily, looks good, and the matte finish matches the stainless steel sink better than polished chrome or nickel. For a single handle pull-out sprayer faucet, it complements the Victorian house surprisingly well. The dual spray action -- spray or aerated stream -- is very handy as well.
May 14, 2006
Rated 3.0 out of 5.0 by Mariola01 Looks pretty but leaks.
Just moved in to a house with a seven year old Koehler fairfax model. It was leaking so badly that we had to shut the water off to the faucet to prevent it from damaging the wall and cabinets. When I tried to remove the faucet the leak had caused enough corrosion damage that part of the casing cracked during removal. There seem to be much more reliable faucets for a lot less money but hard to beat this one for looks.
February 3, 2013
Rated 5.0 out of 5.0 by Alexis Love it!
At first I wasn't sure about this kind of faucet, with the pull out sprayer, but now I love it! The hose is quite a bit longer than the beside-the-faucet style, and the sprayer itself is much larger, allowing you to rinse quicker. It looks clean and simple and is so easy to use. Highly reccommended!
May 10, 2006
Rated 5.0 out of 5.0 by debkc great faucet
I bought this faucet when it first came out 5 years ago. I had a problem with the sprayer cracking, a couple years after I bought it, I called Kohler and had a new one in 4-5 days. Works great and looks great. I am going to buy again for a vacation home.
October 23, 2009
Rated 1.0 out of 5.0 by Lgrex5 Extremely disappointed!!
I bought this faucet about 5 years ago, and it has started to disintegrate and has sprung a leak already. For $250.00, I would expect this faucet to be made much better than that. I will not purchase a Kohler again.
June 14, 2009