Rated 3.5 out of 5 by 35
Rated 5.0 out of 5.0 by steve Lasted 12 yrs + Lifetime Warranty
Had this faucet for 12 years. Became very hard to swivel left and right, finally broke at the base. Decided to replace with a new model. Read about Kohlers lifetime warranty , sent photos of the broken faucet with the required original receipt. Two weeks later they sent me a brand new faucet! Great customer service , KEEP YOUR ORIGINAL RECEIPT.
April 28, 2016
Rated 5.0 out of 5.0 by J3321 Faifax Faucet
I love this faucet!! My Mother has this faucet, it's been about 15 years now. I HAD to copy!
January 19, 2016
Rated 5.0 out of 5.0 by alecb Amazing customer service
So we bought this unit back in '03 when we renovated our kitchen. Recently the hose started leaking and did some damage to the cabinet underneath before we noticed it.
I saw that there was a lifetime warranty, but had long ago lost the receipt. I called Kohler fully expecting them to say that if I didn't have proof of purchase they couldn't do anything. Au contraire—Amanda took my info, checked inventory and said replacement parts were on their way. No charge!
Very impressive. I am a Kohler fan for life.
January 30, 2013
Rated 5.0 out of 5.0 by DMA67 Nice faucet in a finish I wanted
This Kohler Faucet comes in various finishes and it matches my metal choice in my new kitchen. I have used this faucet in a different home and was happy with its installation and performance.
March 23, 2012
Rated 5.0 out of 5.0 by hardtoplease Excellent faucet
This is the second Kohler Fairfax faucet we have installed in this house and the redesign is neater and works even better than the first one we had. Easy to use.
September 17, 2014
Rated 5.0 out of 5.0 by Mariola01 Looks good. Improved features over previous models.
Easy to install. Looks and works very well. We like that it can't rotate all the way around like other models. We had an old one that was leaking from the sprayer head. We decided to replace it witht he same model. The new version seems to have been updated to address the leaking problems. The problematic hose connector was completely redesigned and noticeably easier to use. Only time will tell but I think Kohler may have gotten it right this time.
February 26, 2013
Rated 5.0 out of 5.0 by Jim Very nice!
We've had the faucet installed for a month or so and no problems so far ... not that one expects any from Kohler in that short of time. The thing installed easily, looks good, and the matte finish matches the stainless steel sink better than polished chrome or nickel. For a single handle pull-out sprayer faucet, it complements the Victorian house surprisingly well. The dual spray action -- spray or aerated stream -- is very handy as well.
May 14, 2006
Rated 2.0 out of 5.0 by JimL Nice design but broke twice
We bought this product twice from Home Depot. Love the design and when it works it's great. Both times the base seized up and would not turn. First time was after 4 years, second time was under 3 years. The plastic handled then snapped off when the base would not turn. Not sure what you can do to make this product last longer. Something obviously was getting into the seal at the base.
I would hope Kohler could make a product that would last longer than a few years. Clearly this model is not designed properly.
July 27, 2015