Rated 3.3 out of 5 by 23
Rated 2.0 out of 5.0 by Ed After 7 1/2 years: Stuck, major corrosion
After 7 1/2 years, this expensive Kohler faucet became very hard to rotate from one side to another. Today I pulled off its main metal structure and found pitting corrosion in several spots on the inside. Vinegar and a small screwdriver helped me remove the corrosion, revealing the pitting. In some spots the pitting is so bad it's almost breaching the outside chrome surface. I removed the corrosion material and now it's rotating freely again, but the pitting obviously stays in place and will only get worse. In 2-4 years I will have to replace it because the corrosion will finally reach the outside. I like Kohler, this was a disappointment.
July 4, 2016
Rated 4.0 out of 5.0 by BpbbyG BobbyG
Clean lines easy operatipn,ask iin ten years if it still works and is still shiny
July 26, 2016
Rated 5.0 out of 5.0 by Spray15 The Best faucet
I was very pleased that the installation was not difficult and I spent more time removing the old faucet. The quality is what I expected from Kohler a great value.
January 19, 2016
Rated 5.0 out of 5.0 by 2Rubyslippers Great product, easy installation
This is a replacement for the exact same faucet only the updated model. Works great, looks good, although the water pressure seems a bit weak.
January 19, 2016
Rated 2.0 out of 5.0 by Daddo0711 Should be much better than it is
Wisconsin native trying to be proud of the company. As many others have written I spent a bit of extra money to get the Kohler reputation for quality. It functioned well for about a year and then started to deteriorate. With the exceptionally high calcium content of our water the switch to go from steam to spray became very difficult to fully engage either way. You'd be left with a weak spray centered by a trickle of stream, or a fair stream with a ring of weak spray. Then at about 3 years it became increasingly hard to swivel the faucet to either side. At the end it was locked to the left. I was applying as much pressure as I dared with absolutely no results. When I pulled the entire faucet out I found a fairly cheap plastic collar separating the body of the faucet form the escutcheon plate (see pic). It had become encrusted with sediment and could not be removed.
To their credit Kohler customer service, with very few questions, sent me free of charge an entirely new faucet citing a "manufacturing defect" as the mode of failure. Though I appreciate it I have little doubt this will be happening again in a relatively short time and am not looking forward to replacing the faucet every few years.
As a nitpick, the rubber seal between the escutcheon plate and sink does not work well. By itself it would do little to seal itself, and even with the addition of plumbers putty there was still plenty of gunk built up under it.
October 19, 2012
Rated 1.0 out of 5.0 by bp Poor quality
I've owned this faucet for about 5 years and I can't fix it anymore. Just after the first year the plastic button broke off. By the 2nd or 3rd year the handle broke off. It occasionally drips after being turned off. The handle broke off yet again so I'll be throwing in the towel on this one and get a better quality product.
September 9, 2015
Rated 2.0 out of 5.0 by Braddo Not durable
Bought the kohler product because of the lifetime warranty and assumption of product quality.
Have owned this faucet for just under two years and have had to replace a bad spray\stream switch and leaky hose.
The we used the warranty to replace the stream switch and the process was relatively painless. We noticed the leaky hose on a Friday evening and Kohler customer service was closed and would not be open again until Monday. Rather than wait to call and receive the new part we were able to order on amazon and have it shipped overnight. I didn't appreciate having to pay for a part but I couldn't wait a week to have a working sink.
If I were purchasing another faucet today I'm not sure I would pay more for a Kohler vs a cheap no name brand when they seem to be the same quality.
November 23, 2014
Rated 1.0 out of 5.0 by Wootang Buy a different faucet
I bought this faucet a couple of years ago. The plastic buttons that switch the flow from normal to spray fell out within the first year. We went ahead and continued to use it because it would be a pain to change out and it was still working. It has now started leaking through the neck of the faucet down into the cabinet underneath the sink. I went with Kohler thinking that I would not have to worry about another kitchen faucet for at least 15 years or so. Guess not. Poor quality
January 4, 2015