Rated 4.3 out of 5 by 51
Rated 5.0 out of 5.0 by ron Quality product
Easy to install. Very good quality. Price is reasonable.
August 9, 2016
Rated 3.0 out of 5.0 by fzxguy Excellent Product contained the wrong parts. It took Kohler Custormer Service 4 days to respond.
When I ordered this on line from Home Depot I believed their shipping estimate (7-10 days) so I delayed ordering it so I could install it the following weekend as we were going to be traveling. I ordered it on a Wednesday. It arrived on Friday(!!!) and the $300+ fixture sat on our porch where anyone could have walked away with it until we returned. Very fast Shipping. Very poor Information on the shipping estimate from Home Depot. How can you plan a job with that?
The faucet was not taken from the porch, so I removed the existing fixture and started installing the Kohler. Half way through the install I found that it was packed with the wrong sized Threaded retainer: a specialty part. So I had to uninstall the Kohler, And reinstalled the previous fixture (thank goodness I didn't damage anything when I took it off).
Kohler Customer service doesn't exist on the weekend, so I emailed my complaint and request for a new part hoping they would feel some responsibility and fed ex me a new one. The robot return email said they would get back to me within 2 business days about my complaint. I heard from them on Thursday.... the fourth business day, and received the replacement part 5 days later. I was disappointed with their customer "care".
Now I got to again remove the old faucet and reinstall the Kohler unit again, although this time I got to complete the job. Ya gotta Love Plumbing!
The fixture itself is an excellent quality unit and I hope it gives me years of service after what I went through putting it in.
March 29, 2016
Rated 4.0 out of 5.0 by Rmurr Two solid pieces and one plastic.
Two solid pieces and one plastic. The faucet and handle are excellent craftsmanship and design. Disappointed with the sprayer it's lightweight weight plastic. Hope it holds up.
April 5, 2016
Rated 4.0 out of 5.0 by Frisha So far, so good.
We've only had this faucet installed for about a week, but all is fine so far. I did spend more than I normally would, but the other reviews were so good I thought I would. The spigot part is quite heavy, as is the on/off lever, they seem very sturdy. For the price, I'm hopeful that this faucet will last at least as long as my previous one (11 years).
July 21, 2015
Rated 5.0 out of 5.0 by Marie Kohler sink handles
The sink parts fit perfect, was easy to assemble and looks amazing. So happy with this purchase. I highly recommend this product.
July 20, 2016
Rated 4.0 out of 5.0 by Cseebead Very nice faucet
Overall a great faucet. I was disappointed in the pressure in the spray.
July 19, 2016
Rated 5.0 out of 5.0 by Runningwoman Love it
It this faucet is definitely worth the money. It really adds to our kitchen. It works great and was easy to install
May 3, 2016
Rated 4.0 out of 5.0 by DIYer FORTE 3-HOLE SINGLE-HANDLE SIDE SPRAYER KITCHEN FAUCE
I searched and searched for a "shorter" goose-neck faucet and this Kohler faucet is the only one that fit my needs. It is expensive and if it hadn't been EXACTLY what I wanted, I would not have purchased it. My husband did not want me to get it - he said Kohler has a history of leaking problems and parts are expensive and hard to find. I hope this faucet proves him wrong.
I will say that the quality of the finish is not good for the price. The nozzle does not match the handle - nozzle is a slightly different color and a rougher texture. It was installed before I noticed it. The only reason I'm giving it a "good" rating is that I love the style and it's perfect for my kitchen.
My last faucet was a Delta - pretty inexpensive - and it lasted 10 years, so I'm hoping this Kohler faucet will stand up to the competition - it was installed on 5-30-14 and so far no problems. If it doesn't last at least a few years, I doubt we will purchase another Kohler product.
September 19, 2014