Rated 4.1 out of 5 by 18
Rated 5.0 out of 5.0 by ron Quality product
Easy to install. Very good quality. Price is reasonable.
August 9, 2016
Rated 3.0 out of 5.0 by fzxguy Excellent Product contained the wrong parts. It took Kohler Custormer Service 4 days to respond.
When I ordered this on line from Home Depot I believed their shipping estimate (7-10 days) so I delayed ordering it so I could install it the following weekend as we were going to be traveling. I ordered it on a Wednesday. It arrived on Friday(!!!) and the $300+ fixture sat on our porch where anyone could have walked away with it until we returned. Very fast Shipping. Very poor Information on the shipping estimate from Home Depot. How can you plan a job with that?
The faucet was not taken from the porch, so I removed the existing fixture and started installing the Kohler. Half way through the install I found that it was packed with the wrong sized Threaded retainer: a specialty part. So I had to uninstall the Kohler, And reinstalled the previous fixture (thank goodness I didn't damage anything when I took it off).
Kohler Customer service doesn't exist on the weekend, so I emailed my complaint and request for a new part hoping they would feel some responsibility and fed ex me a new one. The robot return email said they would get back to me within 2 business days about my complaint. I heard from them on Thursday.... the fourth business day, and received the replacement part 5 days later. I was disappointed with their customer "care".
Now I got to again remove the old faucet and reinstall the Kohler unit again, although this time I got to complete the job. Ya gotta Love Plumbing!
The fixture itself is an excellent quality unit and I hope it gives me years of service after what I went through putting it in.
March 29, 2016
Rated 4.0 out of 5.0 by Rmurr Two solid pieces and one plastic.
Two solid pieces and one plastic. The faucet and handle are excellent craftsmanship and design. Disappointed with the sprayer it's lightweight weight plastic. Hope it holds up.
April 5, 2016
Rated 4.0 out of 5.0 by Frisha So far, so good.
We've only had this faucet installed for about a week, but all is fine so far. I did spend more than I normally would, but the other reviews were so good I thought I would. The spigot part is quite heavy, as is the on/off lever, they seem very sturdy. For the price, I'm hopeful that this faucet will last at least as long as my previous one (11 years).
July 21, 2015
Rated 5.0 out of 5.0 by Catt Love it!
I love the design and appearance of this kitchen faucet! Although this is actually a replacement for one I bought 7 years ago, I wouldn't settle for any other design. Kohler replaced the broken 7 year old faucet through Home Depot at no charge to me. Absolutely love it!
June 3, 2014
Rated 4.0 out of 5.0 by catharus Very solid and relatively easy to install.
The product is very well constructed and works fine. Overall installation is easy. However, as other reviewers commented the feed lines are short and you may need to get extensions. Measure before you install so you will have them before you get everything dismantled.
April 1, 2014
Rated 5.0 out of 5.0 by YankeeinFortWorth The faucet meets style and quality expectations.
Faucet spout and valve appear to be high quality and look perfect. Have been installed for about 1 month and no problems. Had to special order to get the stainless steel finish (not carried in local stores) and the price was higher than budget but long term should be ok. The sprayer does match the spout and valve handles stainless finish .. but is in fact plastic. Overall would buy again ... but think price is 30-50 higher than necessary.
December 6, 2011
Rated 2.0 out of 5.0 by Wender Not so vibrant
We had to replace the faucet we had so we had to get another 3 hole unit. The tubing to connect to the water was too short, and we had to go to the hardware store and get a longer piece, and the sprayer doesn't work. We know we have plenty of water pressure, but the water is not getting to the sprayer. Lastly, stainless would not be my first choice. It shows every drop of water on it.
July 17, 2012