Rated 3.7 out of 5 by 34
Rated 1.0 out of 5.0 by OU812 Now looks like an antique Tea Pot
A few years into service and it now looks like an old tea pot. The glaze has apparently cracked / stained and has the look of a china vase from the ming dynasty.... Ming DOES NOT fit my design criteria in this wash room. Ugh!
June 11, 2015
Rated 1.0 out of 5.0 by Rocky DON'T BUY THIS SINK
I bought two Memoirs pedestal sinks about seven years ago and both have many hairline cracks near the drain. I called Kohler and was told that they don't have a problem with this product, and that there is only a one year warranty with it. After looking at the reviews on the Home Depot website, I see where other people have had the same problem. At the price I paid, I do not recommend anyone purchase this sink.
April 27, 2016
Rated 1.0 out of 5.0 by gotoguy Really Disappointed with this Kohler product
Looked great for three years, then the glaze started to craze. The basin is full of hairline cracks. I called the Kohler customer service with no help at all. We are a family of two, light use.
A neighbor purchased the "same" Kohler pedestal sink at a national plumbing supply house and I purchased mine at Home Depot. The savings at Home Depot was substantial from what my neighbor paid.
My neighbors sink still looks like new, mine, not so much.
Perhaps Kohler makes two lines of the same style sink to allow the big box stores to discount heavily. So once again, buyer beware... you get what you pay for.
On a side note, I have a 1905 original american standard pedestal sink in our house, and it looks better than the Kohler installed in 2005.
I'll buy another Kohler faucet, but never again a Kohler fixture.
August 25, 2014
Rated 3.0 out of 5.0 by watchmaker OK
The over all Quality was good but the hole openings for the facets were much larger hence the facet didn't center and sit properly.. I was able to make an insert that made it work but shouldn't have had to do this. the instructions for mounting the sink to the wall did not have the proper dimensions and the instructions for driving the headless lag bolts were also wrong. The sheet instructions were for the this particular sink model so they were just wrong. Would have been easier to install Had I not had to make modifications and change the dimensions.
December 29, 2015
Rated 5.0 out of 5.0 by Beau A beautiful pedestal sink
The sink and stand was delivered in great condition. Packaging was above expectations. I tried buying this special order from a local plumbing store but that was a disaster. Homedepot.com made it so simple. Installation went well. Time will tell if I start seeing hairline cracks like other people have reported. I believe running very hot water then cold water will cause cracking. So using common sense is important. Many people think the cracks add character to the sink. The small cracks in no way causes any problems.
September 21, 2016
Rated 5.0 out of 5.0 by pleb sink purchase
Nice looking and works well. That is all I have to say.
December 9, 2015
Rated 5.0 out of 5.0 by BLN Love the new sink.
We remodeled the kitchen and utility bathroom several years ago. Recently I dropped our ceramic hand soap dispenser on the edge of the sink causing a large chip. No repair product we found did a decent repair job so we decided to purchase a new sink. We really loved the pedestal sink and the classic design so we went with the same sink we had previously installed. The quality and value has not changed (still excellent). Only my age has changed so I had it professionally installed.
September 15, 2015
Rated 1.0 out of 5.0 by Rick Junk product
The people praising this sink apparently have only recently installed them. They do look beautiful out of the box -- that's why I have one. Be aware, though, that in a few years you'll probably be pretty unhappy.
I've had one for a number of years, and there are big problems with durability, which there shouldn't be at this price point. (My previous sink had been installed in the 1920s, and still looked pretty good -- i.e., it was durable, unlike the Kohler.) Others have mentioned the dark hairline cracks that spider-web the surface after a few years. These develop under the glaze, in the fire clay, which is a soft, non-durable material. If you like your grandmother's antique sink and want that look in your house, this may be the sink for you, but I think it's pretty ugly, and so do most others. The second problem is chipping. About a year after installing our first sink, the surface just started crumbling off for no apparent reason. My dealer said he'd never seen anything like this, and happily replaced the sink. (Kohler was no help when I had approached them directly. "The warranty's expired" is exactly what they said.) Got rid of that one before the cracks appeared. So it was a surprise on the replacement when after about 5 years the cracking started, and a few years later the same sort of chipping as on the first one began. This sink has not been abused! This is just the way they are.
Now, for Kohler's customer no-service. Forget it, they're mean and nasty and don't care a bit. When the cracking began, I sent a photo to their online customer service department, and here's what happened: some woman called me up and said she thought my ugly cracked sink was so beautiful, why, if only she lived close to me, she'd come and buy it from me. I just didn't appreciate the fine character of my sink, she said. They call that customer service? I'm persistent, so I kept at it, and here's what the customer no-service people finally told me: the sink is made of fire clay, which is a soft material few sinks are made of. (Most sinks and toilets are vitreous china, which is much stronger and more durable.) For some reason Kohler decided to use this inferior material for the Memoirs sinks. Now they tell me, after the fact, they're SUPPOSED to develop these ugly cracks!!! But they never tell you that when they're selling them to you. I asked for a replacement, and they said no, they wouldn't provide one. So, there you have it. With Kohler, there's no backup for faults with their products.
If you don't want a sink with dark surface crazing, don't buy this sink no matter how much you might like what it looks like in the showroom.
October 24, 2015