Rated 4.2 out of 5 by 36
Rated 1.0 out of 5.0 by Fred Looks fantastic, just doesn't flush well....
I installed the Kohler Memoirs Stately Comfort toilet in January of 2014 and about three weeks later experienced unexpected clogs as the toilet does not flush well enough to clear the waste mater and becomes clogged easily. Now I have a Kohler Cimmaron installed in my second bathroom that functions as expected. It appears that the Memoirs is the same technical design as the Cimmaron but does not function as well. Repeated calls to Kohler customer service had me checking on various parts of the toilet. They even thought a bird had made a nest in my vent pipe. At this point the toilet gets clogged so often that I am thinking of just throwing it out and switching to Toto. If you are thinking of buying this toilet you are taking a risk that it may not work well in your home.
April 26, 2014
Rated 4.0 out of 5.0 by Greg Comfortable & Good Looking Water-Closet
We have owned the Memoires water-closet for 2 years now. It still works great. We have never had to flush it twice even though it is a Green low volume fixture. Everything but the seal at the bottom was included for installation.
It has a nice high and large seat for comfort. The cover for the tank has a nice flat surface with a small lip around the edge so things do not fall off onto the floor is set there.
It is a nice looking water-closet as far as toilets go.
November 18, 2012
Rated 4.0 out of 5.0 by Disappointed product not delivered as shown
While I can not complain about the Quality of the product or ease of installation, I do have a complaint about lack of details in what I was buying. The toilet did not come with the seat as pictured. No where in the product description did it say the seat was not included as pictured. If I had known the toilet seat was going to be additional I would have shopped elsewhere. All things considered the toilet's final price turned out to be close to 25% higher online than in the HD store for a similar toilet.
May 28, 2013
Rated 5.0 out of 5.0 by CraftyCoral Beautiful Toilet
I have only been using my new toilet for about 3 weeks, but I will review it anyway. My contractor had no problem installing my vintage looking comfort height toilet. I love the fact that it only uses a little over 1 gallon of water to flush using the new aqua piston flushing system. I thought it might clog easily, but that is definitely not the case. After installation I noticed a very small flaw on the front edge of the tank cover. I called Kohler and explained the issue with their customer service representative, who promptly said that a new cover would be sent to me, which they did. Kohler products are top of the line and the company stands behind their product.
February 25, 2015
Rated 5.0 out of 5.0 by Unhandyman Love this toilet!
This toilet was just what I was looking for. It is very solid. The flush handle is metal and feels very sturdy and solid unlike the piece of junk Gerber toilet in my half bath that AHS installed when I was still under contract with them. My plumber said: "Wow. I don't get to install any this nice very often. Usually it's the 80 dollar specials from Lowe's or Home Depot that people end up complaining about for years because they don't work right." I've seen some reviews that say the toilet is noisy when flushing but I don't find that to be true. This is one of the new tech flushing systems that has some power behind it which is what enables it to flush so effectively with so little water [I'm no engineer - that's just my speculation]. But I imagine what some people are complaining about is the suction noise in this regard that happens when it flushes. That does not bother me and after that happens the tank fill is very quiet. The savings in water is well worth a minor amount of suction noise. This, as you can see in the pics, is also a stunningly gorgeous toilet. Beautiful design and lines. I like it so much I am planning to get a sink from American Standard to match it or nearly so anyway. BTW, the exact matching sink for this toilet, the Kohler Memoirs pedastal sinks have a bad problem of cracking after a few months. Check the reviews on those. Some of the reviews have pics to prove it so go with Am Stan for that. I also got a great toilet seat for this unit from Home Depot. The Bemis STA-TITE Round Closed Front Toilet Seat in White/Nickel I really like but I would have preferred open front but they didn't have any. Okay my ONLY regret with this toilet, and it's a big one, is that I did not get the elongated version [my plumber even said "I'm surprised you didn't get the elongated version"]. I've never had one and the price diff was almost 90 bucks so I opted not to and now regret it. Not sure why my brain wasn't working better in that regard. A lousy 90 bucks to have a REAL throne. Oh well. Ya win some ya lose some. Get the elongated unless you're putting it in a very small space. I still love the toilet and the ADA approved height is just terrific especially for a guy in his 50s.
January 1, 2015
Rated 1.0 out of 5.0 by Jake Can't even flush toilet paper
This toilet is completely useless. It is in a guest bath and after a year of telling people not to use that bathroom, we finally got rid of it and bought one that will flush. The water just rises and settles so slowly that if there is toilet paper on the side, it stays in the bowl. Always requires at least two flushes even for #1. I spoke with Kohler customer care several times. They were pleasant and we tried a few fixes but in the end I believe it is a design flaw. Gorgeous fixture but useless.
July 20, 2015
Rated 5.0 out of 5.0 by magou124 Kohler Memoirs Stately Toliet
Beautiful piece of porcelain...the price was more than we wanted to invest but after I installed it (installation was a cinch) it looks beyond lovely in our bathroom. I'm going to purchase another once we start renovating our attic!
July 16, 2013
Rated 5.0 out of 5.0 by DIYer12 Great style
We paid a little more for the Kohler brand name but it looks great and is well worth the money. The install was relatively easy. We will likely buy the same toilet for the remaining toilets that need replacing in our house.
September 5, 2013