0885612348272

KOHLER

Model K-R99803-BN

Internet #205388044

Store SKU #1000241302

Willamette Double Post Toilet Paper Holder in Brushed Nickel

$26.00 /each
  • Available exclusively at The Home Depot
  • Corrosion- and tarnish-resistant finish
  • Coordinates with other pieces in the Willamette collection

Frequently Bought Together

Product Overview

With soft curves and a fresh yet familiar aesthetic, the Willamette bath accessory collection from KOHLER complements a variety of bathroom decor styles. This elegant Double Post Toilet Paper Holder is smoothly finished in brushed nickel, offering a clean, refreshing look that's perfect for any bathroom upgrade. Crafted with durable, premium metal, it is designed to resist corrosion and tarnish for lasting beauty and comes complete with the required hardware and template for easy installation.

  • Premium metal construction offers solid durability
  • Vibrant brushed nickel finish resists corrosion and tarnish, like all KOHLER finishes
  • Coordinates with Willamette faucets and accessories for a streamlined look throughout your bath area
  • Hardware and installation template included for convenient set-up
  • View More from the Willamette Collection

Info & Guides

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Specifications

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Customer Questions & Answers

4 Questions5 Answers

Customer Questions & Answers

Willamette Double Post Toilet Paper Holder in Brushed Nickel
Willamette Double Post Toilet Paper Holder in Brushed Nickel

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This question is from Willamette Double Post Toilet Paper Holder in Brushed Nickel
 
2 answers

Bar won't swivel.

This question is from Willamette Double Post Toilet Paper Holder in Brushed Nickel
Asked by
Spring Grove, PA
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January 1, 2015
Can't figure out how to install so bar will swivel to change the TP roll
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Answers (2)

Asked by
Irvine, California
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February 12, 2015
Answer: 
You have to loosen the screw that holds the lock plate pivot. It is insanely tight so be carefully you don't shear off the head. In the attached photo I am pointing to the relevant screw.
User submitted photo
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January 6, 2015
Answer: 
Hello, my name is April with KOHLER Customer Service. I am happy to assist you with your toilet paper holder question.
For the Model # R99803-BN this unit is supposed to pivot so it is easy to change the toilet paper, is you are having issues with the operation please feel free to contact our Customer Care Center at 1-800-4KOHLER. (1-800-456-4537)
Thank you for choosing the Bold Look of KOHLER.
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This question is from Willamette Double Post Toilet Paper Holder in Brushed Nickel
 
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Do you have this item at your Woodland Hills store?

This question is from Willamette Double Post Toilet Paper Holder in Brushed Nickel
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November 13, 2015
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Answer (1)

November 16, 2015
Answer: 
Hello, my name is Leah with KOHLER Customer Service. I am happy to assist you with your accessory question.
I apologize you were unable to find the information you were looking for. I apologize we do not have inventory and availability information for any Home Depot location. Please contact this location direct.
Please work with your local Home Depot for pricing and availability on this product.
Thank
Read More
Hello, my name is Leah with KOHLER Customer Service. I am happy to assist you with your accessory question.
I apologize you were unable to find the information you were looking for. I apologize we do not have inventory and availability information for any Home Depot location. Please contact this location direct.
Please work with your local Home Depot for pricing and availability on this product.
Thank you for choosing the Bold Look of KOHLER.
Read Less
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This question is from Willamette Double Post Toilet Paper Holder in Brushed Nickel
 
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Correct measurements?

This question is from Willamette Double Post Toilet Paper Holder in Brushed Nickel
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March 28, 2015
This HD page says
Product Depth (in.) 5 Product Width (in.) 2.625
Product Height (in.) 11

I don't think this makes any sense compared to the other tp holders. I'm looking for the width that is less than 9 inches.
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Answer (1)

March 30, 2015
Answer: 
Hello, my name is Aimee with KOHLER Customer Service. I am happy to assist you with your toilet paper holder question.
Model K-R99803-BN has an overall length (measured from the outer most edges) of 8-9/16” and width (measured from the front most edge to the very back of the product) of 3-3/4”. This would fit your requirement of being less than 9”.
For additional assistance on this inquiry, please
Read More
Hello, my name is Aimee with KOHLER Customer Service. I am happy to assist you with your toilet paper holder question.
Model K-R99803-BN has an overall length (measured from the outer most edges) of 8-9/16” and width (measured from the front most edge to the very back of the product) of 3-3/4”. This would fit your requirement of being less than 9”.
For additional assistance on this inquiry, please contact our Customer Care Center at 1-800-4KOHLER. (1-800-456-4537)
Thank you for choosing the Bold Look of KOHLER.
Read Less
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This question is from Willamette Double Post Toilet Paper Holder in Brushed Nickel
 
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INSTALLATION

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Asked by
Long Island
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December 7, 2014
is installation vertical or horizontal?

We looking for horizontal installation. If this is not, which one are from Kohler family?
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Answer (1)

December 9, 2014
Answer: 
Hello, my name is April with KOHLER Customer Service. I am happy to assist you with your toilet paper holder question.
For the Model # R99803-BN the recommended installation of the toilet paper holder is horizontal, but it can be installed vertically as well. For additional assistance on this inquiry, please contact our Customer Care Center at 1-800-4KOHLER. (1-800-456-4537)
Thank you for choosing the Read More
Hello, my name is April with KOHLER Customer Service. I am happy to assist you with your toilet paper holder question.
For the Model # R99803-BN the recommended installation of the toilet paper holder is horizontal, but it can be installed vertically as well. For additional assistance on this inquiry, please contact our Customer Care Center at 1-800-4KOHLER. (1-800-456-4537)
Thank you for choosing the Bold Look of KOHLER. Read Less
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Customer Reviews

Rated 2.3 out of 5 by 12 reviewers.
Rated 1.0 out of 5.0 by Toilet paper holder It was junk I am returning it for a refund. Very flimsy August 16, 2016
Rated 4.0 out of 5.0 by Nice looking t.p. holder, confusing install Reading the reviews after installing, it appears everyone made the same mistake I did. You do NOT need to remove the phillips screw holding the swivel to the base. Just screw the entire assembly to the wall. Then tighten the visible element (the part that swings) to the intact, not-loosened base with the Allen wrench, and you are done. In my install, the left (swiveling) side does sit very slightly off the wall. Imperfectly elegant. I'm sure after using it for a week, I'll stop noticing. None of this install detail is at all clear in the instructions. June 1, 2016
Rated 1.0 out of 5.0 by Defective Willamette Toilet Paper Holder - Kohler The screw that needs to be loosened (and no instructions for this step) is too tight. You cannot loosen or you will strip the screw. One other customer mentioned this as well. I am returning this item. May 28, 2016
Rated 1.0 out of 5.0 by Didn't like it It didn't fit flush on one side. Kind of ugly. I had to leave holes in my cabinet because I rather have the holes then keep it. I threw it away. June 2, 2016
Rated 4.0 out of 5.0 by Not hard to install, but does have an install problem I'm reading these reviews and in my opinion they are a little harsh. It's true this product comes with minimal instructions, but it comes with a template and minimal parts - I found installing it to be quite intuitive really. I didn't consult the instructions, or these reviews, until I found the rotating piece on mine was separating from the walls too much - as others have also complained. The fix, once you realize what's happening, is extremely easy. The kit comes with a wrench to loosen and tighten the screws that hold the pieces to the wall. Unfortunately, the screw that holds the swivel piece in place either arrived stripped or strips during removal for install. The fix is easy if you have the tools: just find the next sized up allen wrench/hex key, and it tightens great. That's it. It looks nicer than a spring loaded holder and really is easy to install, except for that one issue. April 24, 2016
Rated 1.0 out of 5.0 by Poorly Engineered Like most of us I wanted the toilet paper holder to match the Kohler faucet that we purchased. I ignored the other reviews and am sorry I did! Take my advice and find another holder that is similar. Difficult to install, instructions were poor, and the swivel base on the left hand side wont sit flush.....it wobbles some. Stay away. March 20, 2016
Rated 1.0 out of 5.0 by Looks good, but.... As mentioned by others, the instructions are all but worthless and, once you figure out that the allen screw needs to be removed and that the screw on the swivel plate needs to be loosened in order for the holder to pivot, you find out that the screw on the swivel plate is ridiculously tight and won't budge. Eventually the screw head sheared off completely while trying to loosen it - rendering the entire holder useless. Returned. Obviously, there is very, very poor QC on the manufacture of these as this seems to be a common issue. It's a shame, as this is a nice looking piece. I would avoid if I were you. October 5, 2015
Rated 3.0 out of 5.0 by Works as designed. Previous reviews cost me a lot of time researching out how to install this holder. Bottom line: I was able to easily install it as documented without any adjustments such as loosening the screw in the post that rotates. The base of the rotating post ended up not being flush to the wall, there is a space of about 1/16th of an inch because the entire post rotates, not just the horizontal bar that holds the rolls. Having the base of that post slightly off the wall keeps it from scoring the drywall when you rotate the post to change rolls. I think my confusion caused by this design is that the rotating mechanism is stiff enough that you cannot test rotate it by hand before you install it. But once you install it as documented and the base plate is firmly screwed to the wall, you get enough leverage to easily rotate the post. I was concerned about this from reading the previous reviews, and I could not loosen the screw at the base of the post. So I tested it by installing the post on a scrap piece of 2x4 and found that it worked fine once it's firmly in place. I think anyone who successfully loosens the screw is introducing slop in the mechanism that may cause problems in the future. I am still concerned that the design puts a lot of torque on the base plate of the post when you rotate it. Since that post is attached to drywall in my bathroom, I wonder if the drywall screws and their sockets will eventually work loose. But mine is in a guest bath where it's not going to get a lot of use, so mine should last for a while. January 14, 2016
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