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Keystone

Model KSTAP14A

Internet #204170317

13,500 BTU 115-Volt Portable Air Conditioner with Follow Me LCD Remote Control

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Product Overview

The Keystone KSTAP14A 13500 BTU 115-Volt Portable Air Conditioner cools rooms up to 700 sq. ft. It has electronic controls with LED display and a temperature sensing full-function "Follow Me" LCD remote control allowing you to conveniently see, set and maintain the room temperature from across the room. The no-bucket design includes a flexible exhaust hose and caster wheels so this portable unit will keep you cool wherever you go.

  • 13500 BTU 115-Volt portable air conditioner - "No bucket" design
  • Cools area up to 700 sq. ft.
  • 71.04 pt. per day dehumidification
  • Electronic controls with LED display allows you to easily select options with the touch of a button
  • Temperature sensing, full-function "Follow Me" LCD remote control allows you to see, set and maintain room temperature from across the room
  • 3 cooling speeds, 3 fan speeds and Turbo mode for more cooling flexibility
  • Programmable 24-hour on/off timer cools on your schedule
  • Sleep mode gradually increases room temperature after being activated
  • Auto-restart saves your settings for when power is restored to the unit
  • Adjustable air flow direction allows you to easily control the direction of the cool air
  • Easy-clean, lift out mesh filter
  • Caster wheels easily rolls unit from room to room
  • Flexible exhaust hose included
  • Click Here to learn more about choosing the right Air Conditioner!

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Customer Questions & Answers

11 Questions9 Answers

Customer Questions & Answers

13,500 BTU 115-Volt Portable Air Conditioner with Follow Me LCD Remote Control
13,500 BTU 115-Volt Portable Air Conditioner with Follow Me LCD Remote Control

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2 answers

Can any one tell me why I'm getting the letters "PT"showing up on the display. cold Air doesn't work when that happens

This question is from 13,500 BTU 115-Volt Portable Air Conditioner with Follow Me LCD Remote Control
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May 25, 2016
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Answers (2)

May 26, 2016
Answer: 
Your owners manual with provide you with troubleshooting issues.
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Asked by
California
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Home Improvement Profile: Other
May 26, 2016
Answer: 
Hi VhawaiiC, sorry I don't see any error code like that in the manual.
There is an error code P1, meaning the bottom tray is filled.
P1
Bottom tray is full - Remove the bottom
plug and attach the drain hose and drain
the water away. If error repeats, call for
service.
1 866 646 4332
file:///C:/Users/kba98h/Downloads/81fd6ef9-044e-4577-91cb-492f81ac25b5.pdf
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2 answers

Please, let me know if this unit comes with window kit or I have to buy it separately

This question is from 13,500 BTU 115-Volt Portable Air Conditioner with Follow Me LCD Remote Control
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NYC
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May 10, 2015
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Asked by
Texas
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May 19, 2015
Answer: 
Our Keystone unit came with ( 1 ) window kit...with adjustable spacer and foam insulation strips.
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May 11, 2015
Answer: 
Yes, this unit comes with a window kit.
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1 answer

Where can you buy in the USA the drain hose that fits the Keystone KSTAP12A?

This question is from 13,500 BTU 115-Volt Portable Air Conditioner with Follow Me LCD Remote Control
Asked by
Holiday, Florida
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May 28, 2016
All I have found is regular hoses. It seems to be a metric size. Where can this hose be ordered - in stores or on line. 1/2" is too small and 5/8 is too large.
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Answer (1)

August 7, 2016
Answer: 
Hi Joey. Thank you for your recent inquiry with The Home Depot. Unfortunately, we do not carry the exact size drain hose for this item. Please contact the manufacturer Keystone at 1-866-646-4332 for assistance with ordering the exact size hose.
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1 answer

What is the coldest temp on the unit

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New Jersey
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April 25, 2016
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April 26, 2016
Answer: 
The coldest temp on the unit is 62 degrees.
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Customer Reviews

Rated 3.8 out of 5 by 17 reviewers.
Rated 5.0 out of 5.0 by Perfect for my home needs. This covers all my needs in my home. My entire home stays perfectly cool. July 5, 2016
Rated 5.0 out of 5.0 by I could not be happier. Great product. Cools. Entire home. Easily movable. Nice looking. Keeps entire house cool. July 19, 2016
Rated 3.0 out of 5.0 by Incorrect btu It claims 14000 when it's only 13500 btu, and inaccurate cooling room. June 20, 2016
Rated 4.0 out of 5.0 by This unit is a work horse We purchased this about 9 months ago in the spring for our Florida room. This room is almost all windows. The room does have AC but when we went to a 2 stage AC unit it didn't keep up unless the AC was on full AC mode. The room also faces south. We have double pain windows and blinds but still several degrees hotter than the rest of the house during the day. We purchased this AC and is rallied the vent through the wall using a dryer type outlet outside. It does have a flap that closes when the AC is not on. We also connected a hose to the dehumidifier so that the water was routed out doors as well. This has worked out well. The vent hose is not the best design. It doesn't stay on well. For us it's ok because the unit is close to the wall and so stays on because it's between the wall and the AC unit. Otherwise I think it would fall off a lot. Otherwise this thing cools like crazy. This has been a record hot & humid summer for us. This AC cools our 400 square foot room as well is flows the cool air into the kitchen. I don't know how the follow me feature works. We don't use it. The filter is washable. We clean every 2 weeks per manufacturer recommendation. There Are 2 filters, top & bottom. Top is easy to get to. Back one has 2 screws. This could be designed better, with a snap in feature. However still pretty easy to clean filters. They are light and dry quickly after washing. I can tell you this AC cools. We have been so much more comfortable this summer. We do watch TV in this room. The noise from the AC isn't too bad. We do have to have the TV a bit louder, but we find it tolerable. It has not made much difference in our electric bill either way. Also our AC guy recommended installing a $3000 mini split to cool this room. This has been a very cost effective option. I would recommend. December 19, 2015
Rated 2.0 out of 5.0 by Electronics didn't work This is a beautiful air conditioner but unfortunately mine must have gotten damaged in shipping . The first time I turned on, I got an error message that the water tank was full and I should drain it. I put the drain tube on and nothing came out. No surprise there, it was a new machine. Everything else, the fan the remote, worked. Since the compressor would not engage, I had to return it to the store. I plan to order another one next summer and hope for better luck! August 11, 2015
Rated 3.0 out of 5.0 by Happy Overall This air conditioner works well to cool off the rooms we need it to but the hose to the machine that is vented outside, does not stay in place. There should be a way to lock it in place but there is not. It falls off randomly. We set the timer when we are not home and might come home to hot air blowing into the house because the hose fell off while we are out. The only solution may be using duct tape but we are avoiding this solution because it will look terrible. I would recommend this because of how well it cools and how reasonable it is priced. July 30, 2015
Rated 2.0 out of 5.0 by Given the run around Although the output of cool air is very good, we had issues with the hose and fittings. They would not stay connected to the unit. I made several phone calls to the manufacturer and spent an enormous amount of time on hold. I was promised a new set up would be sent immediately. That was June 12th. I called again on July 3rd and was told it would be over- nighted. Today is July 14th and I am still waiting. July 14, 2015
Rated 4.0 out of 5.0 by Works well This is used in a larger room, approx 400+ sq.ft. It's size and noise are as expected with the larger unit... a little on the high side, but not out of line for what I need it to do. The unit cools our west facing living room effectively and the controls are flexible enough. My only complaint would be that the exhaust tube does not fit as securely to the unit as it should. That is not a deal-breaker and if the unit is not moved too much, it should not be an big issue. May 19, 2015
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