Rated 4.5 out of 5 by 29
Rated 5.0 out of 5.0 by Soy great
This was just what I needed, matched what I have and was easy to install
March 9, 2016
Rated 5.0 out of 5.0 by Jerry The product was exactly what I needed.
I wanted to replace my front door single cylinder dead bolt with a double cylinder dead bolt and wanted to make sure it would fit and work in my existing door hardware. I asked Kwikset for a recommendation and ordered the product they recommended from Home Depot. It fit and worked perfectly.
August 6, 2013
Rated 4.0 out of 5.0 by Johann Excellent product, but
Excellent product. Easy to install. Did not yet try the key synchronization feature.
October 27, 2015
Rated 2.0 out of 5.0 by A7150 Ought To Be Better
A premium-priced product that ought to be better. On the plus side, keying/rekeying is extremely easy. But there are two negatives. First, the printed installation instructions are quite poor; I had to go online to look for the answer to an installation problem, and their web site is poorly organized, too. Second, the tumblers seem to fall out of alignment from time to time, and the key binds. I work the lock for a bit and it frees up again, but I don't have a good feel about this. I've had the lock for a few weeks now, and it's happened two or three times.
All in all, I feel like Kwikset is relying on their good name, but not putting enough effort into documentation and product quality.
January 6, 2015
Rated 5.0 out of 5.0 by AZSteve easily rekeyed, awesome option
When I bought this it was too avoid having to get all my locks either rekeyed or changed. Saw this and decided to give it a go. There were some issues with the cylinder but a new cylinder sent from Kwikset solved my issue. Customer service was phenomenal and they followed up weeks later.
My dad makes wrought iron doors and swears by their locks. As he said "you can't put a price on safety and Kwikset locks have never failed" [This review was collected as part of a promotion.]
May 25, 2016
Rated 5.0 out of 5.0 by jonnie m Excellant Safety feature locking from both sides
After I purchased and installed the dual cylinder lock (key used on both sides of cylinder to prevent someone from reaching in and turning deadbolt by hand after breaking window) I knew what was coming from my wife---we can't have this, if there is a fire getting key and unlocking will not work. I showed here the slot in the wall I made with key placement and also were i put a secondary key (also near the door). Once again i was told this will not work. I showed her the benefit that if someone broke a window they could not reach in and unlock door and left it at that. Over the next few days I watched her as she would run, grab stored key, and unlock door. I also observed her doing the same---but without grabbing key and pretend to turn a deadbolt handle. I never brought up the issue again and after a few days when she left to run errands I took out the Double Cylinder Deadbolt and i
reinstalled a traditional Single Cylinder. When she returned the very first thing she said was why do we have this unsafe lock back in the front door. I believe that the above story tells it all. When you want safety, you want Kwikset and the Double Cylinder Deadnoult [This review was collected as part of a promotion.]
May 3, 2016
Rated 5.0 out of 5.0 by arun Single key for all the doors! And re-keyable!
I love these locks.... a single key for all the outside doors - front, back and side - makes it so convenient. On top of that I have bought a smartkey kwikset padlock for the gate which also opens with the same key. Convenient and minimalist. No problems for past 2 years. One lock was a bit sticky and was not opening well with the key... I rekeyed it to the same key and now it works smoothly. The satin nickel finish has stayed well. [This review was collected as part of a promotion.]
March 25, 2016
Rated 5.0 out of 5.0 by tripden They stood behind their warranty!
After about 2 years, the key was working roughly. Kwikset replaced the unit and paid shipping. All is well! [This review was collected as part of a promotion.]
May 2, 2016