Rated 3.4 out of 5 by 11
Rated 1.0 out of 5.0 by Handywoman Lasted only a year
It looked and worked great for the first year or so. I unlocked it this morning, but the latch bolt would not retract. I ended up having to pry the whole thing off to get the door open. Now I'm sweating out all the other Kwikset knobs, levers, and deadbolts at my home.
May 31, 2016
Rated 2.0 out of 5.0 by Theoregongirl Disappointing
The smart key design is wonderful. I replaced all of my home's door hardware and didn't want to pay a locksmith to rekey 4 doors to match my existing front door lock. Sadly, I've received 2 poor quality door knobs. The first one failed after only 3 months. I had to take the door off the hinges to free the unit after it failed. The replacement, which I paid full price for since it was out of warranty isn't sitting right, and the wrong finish was sent. I think I'm just done with Home Depot and Kwikset. I got what I paid for...
February 24, 2016
Rated 5.0 out of 5.0 by SWFF19 Wish all of my doors had this SmartKey!
When I originally built my home, I chose the Kwikset Ashfield line on my doors. I needed another door handle for newly built shed, but was worried about having a locksmith charging me to re-key my new entry handle. The SmartKey function allowed for me to "re-key" the lock in just a few seconds. No need to worry about someone else doing the same thing because you need the key that it's already programmed for in order to change it. I will always buy Kwikset for its ease in installation and from now on, I will always buy it with the SmartKey function!
November 7, 2012
Rated 1.0 out of 5.0 by Sw Mess in a Box
This product came to me in a box that was a disaster. The box was ripped and the item was in a million pieces. The handle had obviously been purchased previously, was broken, returned, reshelved and sold to me. (Tried to install it but it didn't work). Will shop another home improvement .com. Never HD. This product may be ok but I didn't get the chance to try it. Can't recommend it. Turned me off immediately.
December 22, 2015
Rated 5.0 out of 5.0 by Iconoclast Easy to install, beautiful, and appears durable!
It took 10 minutes to install and was more beautiful than the pictures!
June 3, 2014
Rated 2.0 out of 5.0 by Brooks Alberta Attractive
Although I love the look of my door levers I am very disappointed in the durability. I am glad it is a lifetime warrantee as I have replaced 4 handles already and we have been in our house under 7 years. We have a very busy household with lots of company, perhaps these handles weren't meant for our kind of wear and tear. [This review was collected as part of a promotion.]
May 12, 2016
Rated 2.0 out of 5.0 by ItsMikie Nice finish
I bought this a couple years ago. The handles come loose and fall off. Having the smart key is a great feature, but the lever itself isn't so great... [This review was collected as part of a promotion.]
April 13, 2016
Rated 4.0 out of 5.0 by PAD Love the style but....
I have had the Ashlield levers on our inside and outside doors in the rustic bronze finish for three years now. All the finish on every outside door has failed and I am very disappointed. I contacted customer service within the first year and they sent me replacements but the new ones have also failed. The finish is dull, changed colors and looks awful. I love the style, original color/finish and the ease of changing the key locks. Just disappointed in how they don't hold up to outside elements. [This review was collected as part of a promotion.]
January 20, 2016