Rated 4.3 out of 5 by 12
Rated 5.0 out of 5.0 by easy great product easy to install
everything went well,all parts fit with no alterning needed.
May 17, 2016
Rated 1.0 out of 5.0 by Michael Inferior quality
I purchased this product to match the 20+ interior handles I had previously installed. One week later I went outside and when I tried to come back in the door wouldn't open. The lever moved but nothing happened. I ended up having to break a window to get in and found the door wouldn't open from the inside either. I took the inside knob off and while everything seemed fine the latch didn't move. I ended up taking the door off the hinges to get everything apart. Assuming this was just a freak occurrence I exchanged it for a new one. Low and behold 2 weeks later I tried to leave my house and the exact same thing happened. This time I was able to pry the latch in without removing the door and it's the exact same issue. I waited on hold for 20 minutes for customer support and they told me to send pictures! I am returning it and the dead bolt and buying a Schlage.
March 13, 2015
Rated 5.0 out of 5.0 by GwM In the end, this has been a great purchase!
Looks and works great. Reset the lock to use my original house key in one easy try. My door even closes a lot smoother than with my previous door handle.
I had one issue that turned out to be my own fault so to speak. I'd never seen a set screw that you actually backed out in order to make it lock in place. In my opinion, the instructions that came in the box just didn't properly explain this one part of the install process. My instructions said to first loosen the screw from the interior handle lever. Well, my handle didn't have the set screw attached to it in any way. So I assumed it was missing and contacted Kwikset via their web site. They immediately sent me a new set screw. When I couldn't get it to thread into the lever, I contacted them again. I then received personal detailed instructions from their customer service rep who told me about how the set screw is already part of the 'post' and that it had to be backed out to then lock into the handle. Ah, now it all makes sense. FYI, the instructions I found on their web site seemed to explain and show it better [ref http://s7d5.scene7.com/is/content/BDHHI/40498-01]
July 13, 2016
Rated 2.0 out of 5.0 by Grac1e08 It's ok
I'm resetting the lock with the Allen wrench so I can lock the door or it will not lock. This happens usually every 1-2 months. When I'm in a hurry my house is unlocked because the lock needs to be tighten by the Allen wrench. [This review was collected as part of a promotion.]
February 15, 2016
Rated 5.0 out of 5.0 by TampaMike Good looking door handles
My wife loved the finish on these. I did our whole house in this same style (all doors/deadbolts/etc). They installed easily, but the best part is the quick and easy way I re-keyed them all to the same key. The Smartkey feature of these is truly worth the money
November 3, 2015
Rated 5.0 out of 5.0 by db love it!
looks great. easy to install. easy to re key. great value.
October 21, 2015
Rated 5.0 out of 5.0 by JoeBren It is really nice
The product was as described. Looks elegant. Feels good.
I'm very happy.
January 28, 2014
Rated 4.0 out of 5.0 by Bubby Very Happy with all four knobs.
I picked this lever type and the round knobs on the other 3 that I order because I have small hands and am getting old. Best chose for me on all four knobs.
August 18, 2013