Rated 4.3 out of 5 by 75
Rated 4.0 out of 5.0 by Roadrunner We've been happy with this set.
I’ve had this set on my front door for over a year and it has held up well to constant use. The styling of the satin nickel fits in with all of the other hardware in the house. The clear coating looks new and has not tarnished, scratched or worn off at all. The functionality of the set has been nearly flawless with one minor issue. A few months after initial installation, the outside lever on the handle got stuck. My wife unwittingly made the problem worse by tearing the assembly apart. Luckily Kwikset has good drawings and literature on the web which allowed me to put it back together and diagnose why it stuck in the first place (it needed some lubricant). The Smartkey technology works well if one follows the directions exactly. If a mistake is made during the process, Kwikset has customer support available to help you through the re-keying process. There are also videos to help walk you through the re-keying process.
October 2, 2016
Rated 5.0 out of 5.0 by works4me Very nice product
The handle set was easy to install and look great.
October 18, 2016
Rated 5.0 out of 5.0 by jj Good Product, Great customer service
The door lock was what I expected, it was delivered promptly after sales associate helped me order online
August 2, 2015
Rated 5.0 out of 5.0 by Kiran Value purchase
The door set was nice and matched my replacement. The handle had one draw back, the screw on the bottom side needed a thru hole to be drilled in my front door. I could've left it with the screw as the top side had two screws to hold it in place. I however wanted to do it right and drilled a hole. They provide a template that helped.
August 5, 2016
Rated 5.0 out of 5.0 by Amyjeff Love it!
Very clean and attractive. We replaced another nice lock set... But this one just looks and feels a lot nicer
August 2, 2016
Rated 5.0 out of 5.0 by Mike Great looks
Easy installation, perfectly matches our new door. Easy re-key to match our existing locks.
August 2, 2016
Rated 4.0 out of 5.0 by trb10632 Nice appearance, installed in approx 30 min
I replaced the same product so it was critical that I purchase the identical Kwikset lockset to match the hole measurements already in the door from the previous lockset. It is amazing that there is no standard size and installation measurements between different locksets, even by the same manufacturer. Although the lockset comes with a lifetime guarantee, I could not find the original proof of purchase information so I had to buy a new lockset. The internal pin connecting the external latch to the internal workings broke and everything came apart, so replacement was the only option.
July 2, 2013
Rated 5.0 out of 5.0 by Dukeart2012 A Perfect Match
Here we have a match in heaven. A SHELBURNE SINGLE CYLINDER SATIN NICKEL HANDLESET WITH TUSTIN LEVER FEATURING SMARTKEY, paired with our New Feather River Fiberglass front door. Installed easier than a hot knife goes through butter. Thanks Home Depot.
June 8, 2015