Rated 4.4 out of 5 by 153
Rated 5.0 out of 5.0 by ray Got tired og looking for and caring keys
I have installed these locks on my old house and am installing on my new house
September 13, 2016
Rated 4.0 out of 5.0 by Jim Works great and easy to install.
I was a little concerned at first by the reviewers who had difficulty installing the lock but it was VERY easy. It took very little time to install, setup and program the lock. It work great. I'm happy with the purchase.
I have two comments on the downsides (hence the 4 star instead of the 5 star rating):
1. When re-keying the lock the instructions tell you to insert the key that comes with the lock rotating it to the horizontal position and removing it. It doesnt tell you that you have to insert the programming key in the pin hole at the same time in order to remove the original key. Minor annoyance that I figured out on my own.
2. The lock is specific to a certain shape of key. I was disappointed to find that my house is keyed to a different shape than the lock uses so I could not rekey. I would recommend to the company that they put a cross section picture of the key required both online and on the box so customers can check this before purchasing.
August 23, 2016
Rated 4.0 out of 5.0 by Ashan24 Wouldn't fit with extra one-way deadbolt
As I was installing this, all excited about it, I fit the piece on that goes on the inside of the front door but it was just long enough it touched the one-way deadbolt above it, so, I couldn't screw it in. I guess it depends on the placement of the extra deadbolt if you have one, but I'd imagine they are all standard. Needless to say, I had to return it, otherwise, I think I would've loved it. I would give it 5-stars if it fit, but then again, it's not like I really got to try it out.
August 7, 2016
Rated 1.0 out of 5.0 by Stanley Smartcode 913 needed latch B
It's been over a month since I purchased the Smartcode 913. Since my door is not chiseled, the directions say I need to call and order latch B. I did just that and received an email right away saying it would be 2-3 weeks. I've made 2 more follow up emails as to an ETA for my latch. While they respond to my emails, they do not know when I will get the latch B. It's been almost 4 weeks. I would have never bought this product if I knew it was going to take this long to get a part that I didn't know I needed. My poor rating is due to me not being able to use the product.
July 29, 2016
Rated 1.0 out of 5.0 by Pete Would not work.
Ended up not using. Waste of $100.00. Could not get the bolt to retract no many times I reinstalled.
August 2, 2016
Rated 5.0 out of 5.0 by Rickmo very good lock
easy to install, works very well, very satisfied so far
August 2, 2016
Rated 3.0 out of 5.0 by Rav Kwikset 913 did not come with proper instruction and time consuming
This product is good but when I started installation as in the instruction came with this product did not work. First I got struck in door handling process which did not work. if there is no battery then with key, very hard to open and close. after inserting battery bolt started to close and open properly that to I have to do factory reset. Second place I got struck was adding user which I have to go to kwikset site and down loaded docs which has different instruction than came with product. Still I could not store Master code ? This product setup is not working but hardware is good. Now some how I made it to work until user code. Why spend this much money ? I could go for 909 .I wanted 910Z but homedepot did not had.
June 27, 2016
Rated 5.0 out of 5.0 by Kim Fits in a difficult spot
We wanted a code lock but our handle and deadbolt were too close together and we also have a window that minimizes space also. This is the smallest and narrowest coded lock we have found and it fits perfectly. I works so nicely that we are considering getting one for our garage. It makes it so easy to lock and unlock the door.
July 20, 2016